no sound

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no sound

Post by dingdandoo on 23rd September 2009, 11:24 am

hi,
i have just been giving a computer because my old one blew up. i think its an asos computer which i found out from using EVEREST. i cant getting any sound from speakers or headphones, could this be possibly somehting to do with my audio driver need updating? the only bad thing is i dont know what driver it is! if you could help that would be great

i have just also found when i went to open PKR it an error message appeared saying i need to update my graphics drivers. how do i find what driver im using?
regards


Last edited by dingdandoo on 23rd September 2009, 1:19 pm; edited 1 time in total (Reason for editing : extra detail found with a problem on drivers)

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Re: no sound

Post by Dr Jay on 23rd September 2009, 7:57 pm

Hi

Try the following:
  1. Create a restore point.
  2. Please download Restore Sound, and save it to your desktop. Be sure to double click on it to install. Confirm the install, if necessary.
  3. Restart your computer.
  4. Test sound.


Did this work?

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Re: no sound

Post by dingdandoo on 25th September 2009, 12:47 pm

hi,
thanks for your reply, only just checked it, my friend sorted it out for me and the sounds working fine now. I have a problem though when i go to open PKR and it says i need to update my drivers but i cant find a new update for my graphics driver. the graphics driver installed at the minute is 3D Prophet 4000XT TV Out (32 MB). do you know where i could find an update for it.

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Re: no sound

Post by Dr Jay on 25th September 2009, 5:56 pm


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Re: no sound

Post by dingdandoo on 26th September 2009, 12:02 pm

thanks for helping dragonmaster jay, when trying to install the driver from the link you gave me it said that my graphics card driver is up to date but i think they must of stopped making them.

PKR still doesnt work and keeps coming up with the same error message about making sure my graphics drivers are up to date. Do you think i would need a new graphics card in order for PKR to work or could it be some other drivers that need up dating?

thanks.

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Re: no sound

Post by dingdandoo on 26th September 2009, 12:03 pm

Moderated Message:Double post error by forum

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Re: no sound

Post by Dr Jay on 26th September 2009, 5:24 pm

Hi

I was going to say to uninstall the current driver, then install the new. The best try for getting the graphics card updated is through Safe Mode.
>> Reboot to Safe Mode (tap the F8 key just before Windows starts to load and select the Safe Mode option from the menu).

Right click on (My) Computer and click Manage. Then, on the left side, click Device Manager. Find the dȋsplay Adapter and right click and uninstall. Then, press the Action (menu button) and click Scan for Hardware Changes. When prompted, install new Graphics Card Driver.

If you try to install the same Graphics Card driver over top of it, it will not repair, instead it will say you already have the latest version.

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Re: no sound

Post by dingdandoo on 28th September 2009, 11:45 am

HI,
i followed those instructions but i still get the same error message when trying to open pkr.

thanks

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