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Windows Police Pro question

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Windows Police Pro question

Post by Smigjo on Sat Sep 19, 2009 9:28 pm

Ok this morning I had a window pop up, saw it, and knew I was in trouble. We had something similar in the living room computer last year. I googled the "antivirus" and found out this is a very big problem with many people. One guy said he used "Spyware Doctor" to get rid of it with a download link. I've been using this for a year or so as I had gotten it with a download bundle, knowing it worked fine and already performing a full scan, stopped my scan and deleted all infections realizing it had found some very serious infections.

About a minute later my computer begins to shutdown, so I reboot and the virus is nowhere to be seen, so I decide to go online. A window that looks like a CMD window flashed and disappeared, nothing else happened. I am connected to the internet, but can't go on the internet, hence the reason I am writing this on the family computer. Only a handfull of software programs work, my drivers work, my documents, my computer, etc. McAffe works and so does Spyware Doctor. If you have any links to solve this I can download it to my flashdrive and put it on my desktop since my internet doesn't work. Any help is GREATLY appreciated.

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Re: Windows Police Pro question

Post by Smigjo on Sun Sep 20, 2009 9:49 am

Ok I read some threads and many said download HijackThis to my computer so I put it on my flashdrive took it to my room and the same thing happened as with internet explorer and iTunes and so on. I got to all the documents on the flashdrive but I don't think I can open them to look at them.

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Re: Windows Police Pro question

Post by Belahzur on Sun Sep 20, 2009 5:06 pm

Hello.
Do you get an error about permission is denied? or desot.exe cmd box?


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Re: Windows Police Pro question

Post by Smigjo on Sun Sep 20, 2009 9:40 pm

There is no error about permission but the CMD looking window is called desot.exe when it pops up I think, it appears and disappears so fast it's hard to tell.

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Re: Windows Police Pro question

Post by Belahzur on Mon Sep 21, 2009 4:23 am

Even so, every bit of what is happening helps me.

Please delete this file in red:
C:\Windows\system32\desot.exe

Next, download [You must be registered and logged in to see this link.] file.

Download it to your Desktop.
Double click it to run it; select yes to the registry merge prompt.

Can you run exe files normally now?


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Re: Windows Police Pro question

Post by Smigjo on Mon Sep 21, 2009 6:59 am

This is such a relief thanks i can open everything now is that the last thing?

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Re: Windows Police Pro question

Post by Belahzur on Mon Sep 21, 2009 7:03 am

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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