Explorer.exe Problem!! XP pro

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Explorer.exe Problem!! XP pro

Post by tarzan on Fri 18 Sep 2009, 7:57 pm

Hi

i have problem with the explrer.exe, i often get the error reporting dialog box...my system's response is very slow now. I want to avoid reinstalling windows .. plz guide

OS XP Pro SP2

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Re: Explorer.exe Problem!! XP pro

Post by DragonMaster Jay on Sat 19 Sep 2009, 5:24 am

Hi

Please download the latest version of Kaspersky GetSystemInfo (GSI) from here and save it to your Desktop.
  • Please close all other applications running on your system.
  • Please double click GetSystemInfo.exe to open it.
  • Click the Settings button.
  • Set it to Maximum
  • IMPORTANT! Then please click Customize - choose Driver / Ports tab and
  • Uncheck Scan Ports.
  • Click Create Report to run it.
  • It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to Kaspersky GSI Parser and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.


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Re: Explorer.exe Problem!! XP pro

Post by tarzan on Sat 19 Sep 2009, 5:04 pm

HI..
as required by you

http://www.getsysteminfo.com/read.php?file=dc3a3fda63606ffd00fdbc27fd2c8963

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Re: Explorer.exe Problem!! XP pro

Post by DragonMaster Jay on Sat 19 Sep 2009, 6:28 pm

Hi

Jotti File Submission:
  • Please go to Jotti's malware scan

  • Copy and paste the following file path into the "File to upload & scan"box on the top of the page:

    • C:\Tally9\tallylicserver.exe


  • Click on the submit button

  • Please post the results in your next reply. (URL)


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Re: Explorer.exe Problem!! XP pro

Post by tarzan on Sat 19 Sep 2009, 6:35 pm

hi..this is the link
http://virusscan.jotti.org/en/scanresult/bade0bf214613eec3b804f861c1ebfaa5201dc08

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Re: Explorer.exe Problem!! XP pro

Post by DragonMaster Jay on Sat 19 Sep 2009, 6:59 pm

Hi

Do you ever run World of Warcraft or Warcraft 3? There have been problems reported that could cause Explorer to get an "Access Violation" whenever the game runs.

How about a memory test.

Please read the following: set up Memtest, then download Memtest86+ from here.

Please let me know of the results.


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Re: Explorer.exe Problem!! XP pro

Post by tarzan on Sat 19 Sep 2009, 7:06 pm

hi.
no i never installed warcraft or any games on this laptop.
by the which file should i download

* Download - Pre-Compiled Bootable ISO (.gz)
* Download - Pre-Compiled Bootable ISO (.zip)

* Download - Pre-Compiled Bootable Binary (.gz)
* Download - Pre-Compiled Bootable Binary (.zip)

* Download - Pre-Compiled EXE file for USB Key (Pure DOS)

* Download - Pre-Compiled package for Floppy (DOS - Win)

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Re: Explorer.exe Problem!! XP pro

Post by DragonMaster Jay on Sat 19 Sep 2009, 7:17 pm

Hi

One of these two:
* Download - Pre-Compiled Bootable ISO (.gz)
* Download - Pre-Compiled Bootable ISO (.zip)


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Re: Explorer.exe Problem!! XP pro

Post by tarzan on Sat 19 Sep 2009, 7:21 pm

do i need to burn the iso in the cd...coz my laptop is a miini laptop and does not have a cdrom

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Re: Explorer.exe Problem!! XP pro

Post by DragonMaster Jay on Sat 19 Sep 2009, 7:25 pm

Hi

Try to get it burned by maybe a friend. I believe you may have a memory issue, so it is important to check it.


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Re: Explorer.exe Problem!! XP pro

Post by tarzan on Sat 19 Sep 2009, 7:30 pm

i dont have a cd rom to read on the laptop...only usb drives

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Re: Explorer.exe Problem!! XP pro

Post by DragonMaster Jay on Sun 20 Sep 2009, 5:17 am

Please Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.



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Re: Explorer.exe Problem!! XP pro

Post by tarzan on Tue 22 Sep 2009, 5:49 pm

will revert in 2-3 days as i am away from my laptop. Will update as soon as i am done...thanks!!

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Re: Explorer.exe Problem!! XP pro

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