Network slow after removal or virus/trojan

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Network slow after removal or virus/trojan

Post by inov8iv on 16th September 2009, 9:46 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:39:48 PM, on 9/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NetSupport\NetSupport Manager\client32.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Paychex\HRCAgent\hrcsync.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\login.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\csrss.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\user.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\win16.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\debug.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\winlogon.exe
C:\DOCUME~1\ekealer\LOCALS~1\Temp\mdm.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmproxy.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Microsoft Office\Office12\outlook.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmpfw.exe
C:\WINDOWS\system32\mstsc.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: C:\WINDOWS\system32\ygsuhdf83id.dll - {BA603215-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\ygsuhdf83id.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe"
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\ActSage.exe" -preload
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\RunOnce: [TSC] "C:\Program Files\Trend Micro\Client Server Security Agent\tsc.exe" /HD
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HRCAgent] C:\Program Files\Paychex\HRCAgent\HRCSync.exe
O4 - HKCU\..\Run: [Java micro kernel] C:\WINDOWS\system32\jmx.exe
O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\ekealer\LOCALS~1\Temp\login.exe
O4 - HKCU\..\Run: [WIndows Rescue Disk] C:\DOCUME~1\ekealer\LOCALS~1\Temp\winlogon.exe
O4 - HKCU\..\Policies\Explorer\Run: [Java micro kernel] C:\WINDOWS\system32\jmx.exe
O4 - HKUS\S-1-5-18\..\Run: [Windows System Recover!] C:\WINDOWS\TEMP\csrss.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Windows System Recover!] C:\WINDOWS\TEMP\csrss.exe (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Append to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - [You must be registered and logged in to see this link.] Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PropertyMasters.local
O17 - HKLM\Software\..\Telephony: DomainName = PropertyMasters.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PropertyMasters.local
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O22 - SharedTaskScheduler: ksfe98wjkodsngiwiojndg873hundggdd - {BA603215-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\ygsuhdf83id.dll
O23 - Service: Client32 - NetSupport Ltd - C:\Program Files\NetSupport\NetSupport Manager\client32.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\..\BM\TMBMSRV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
O23 - Service: Trend Micro Client/Server Security Agent Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe

--
End of file - 9444 bytes

inov8iv
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Posts Posts : 1
Joined Joined : 2009-09-16
OS OS : XP Pro 32 and 64 bit
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Re: Network slow after removal or virus/trojan

Post by Dr Jay on 16th September 2009, 10:03 pm

Hi

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

Dr Jay
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Posts Posts : 14309
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