system security virus

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system security virus

Post by laural on 16th September 2009, 6:06 pm

Ok so system security keeps popping up saying i have a virus. It will not let me open any of my anti virus programs. I have malawarebytes' anti malware, but it wont open. If i type in any search for how to remove the virus, it directs me to random search engine pages. nothing is working! i am currently running in safe mode.
help!

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Re: system security virus

Post by Belahzur on 16th September 2009, 7:54 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: system security virus

Post by laural on 17th September 2009, 1:22 pm

i selected do a system scan and save a log file, but then it went away. I clicked on the desk top icon and it says "windows cannot access the specified device, path, or file..." etc. ?

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Re: system security virus

Post by Belahzur on 17th September 2009, 1:33 pm

Please download SystemLook from one of the links below and save it to your Desktop.
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[You must be registered and logged in to see this link.]

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:

    :filefind
    scecli.dll
    netlogon.dll
    eventlog.dll
    cngaudit.dll

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


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Re: system security virus

Post by laural on 17th September 2009, 1:52 pm

my computer shut itself down to prevent damage. if i try to select safe mode or any option, a blue screen comes up saying i need to remove any poorly installed hardware by going into safe mode.. But it won't open normal windows when i do...

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Re: system security virus

Post by Belahzur on 17th September 2009, 1:53 pm

Can you boot using last known good config, or at least safe mode?


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Re: system security virus

Post by laural on 17th September 2009, 2:03 pm

when i click on safe mode, the blue screen comes on saying to either restart in safe mode or shut down, then i try to restart using safe mode but the blue screen comes back on,,,etc

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Re: system security virus

Post by Belahzur on 17th September 2009, 2:06 pm

Hello.
This malware has the ability to pacth files, and it likes to invite it's friends in too, and sometimes it's friends can be horrible.

It comes with stubborn rootkits which can cause a machine to become unstable and either wont work or only just works. Sometimes in the case where it doesn't work, a format is needed.

Do you have your XP disc?


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Re: system security virus

Post by laural on 17th September 2009, 4:04 pm

ok i just found it.

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Re: system security virus

Post by Belahzur on 17th September 2009, 4:32 pm

Lets try a repair install first.

Put the XP disc in and reboot your machine so it boots from the disc.
A blue screen will come up, and has a few options. One will say:

"Press 'r' for repair"

There is a general guide on doing repair install here:
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Re: system security virus

Post by laural on 17th September 2009, 5:36 pm

i tried it, it got me to windows, but when i tried opening something it shut my system down again. it restarted but when i logged in, it froze.

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Re: system security virus

Post by Belahzur on 17th September 2009, 11:40 pm

Hello.
Can you boot to safe mode now or still no way of getting there?


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