Black box pops up with system 32 desot.exe cant open anything!

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Black box pops up with system 32 desot.exe cant open anything!

Post by LaneysMommy09 on Sun Sep 13, 2009 8:46 pm

Last week, I woke up and noticed my computer, had all the shortcuts on the desktop highlighted black. well everytime I tried to click on something a black box would pop up that says system32 desot.exe. I cant download any antivrus software bc it wont let me, and I cant do a system restore bc it blocks it also! please help!

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Re: Black box pops up with system 32 desot.exe cant open anything!

Post by Belahzur on Mon Sep 14, 2009 12:11 am

Please delete this file in red:
C:\Windows\system32\desot.exe

Next, download [You must be registered and logged in to see this link.] file.

Download it to your Desktop.
Double click it to run it; select yes to the registry merge prompt.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Black box pops up with system 32 desot.exe cant open anything!

Post by LaneysMommy09 on Tue Sep 15, 2009 10:36 am

Where do I go to find that file at?

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Re: Black box pops up with system 32 desot.exe cant open anything!

Post by Belahzur on Tue Sep 15, 2009 5:23 pm

System32 folder inside the Windows folder. Using Windows Explorer (Windows key + E), navigate to the file I pointed out by following the path.


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