Need Help With Windows Police Pro

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Re: Need Help With Windows Police Pro

Post by GreenOnions on Mon Sep 14, 2009 3:27 am

I am overjoyed to say that I am posting this from my own computer. Cheesy Grin (sparkly
Here we go:


Results of screen317's Security Check version 0.98.9
Windows XP Service Pack 2
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 8.5


Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
SUPERAntiSpyware Free Edition
Malwarebytes' Anti-Malware
HijackThis 2.0.2
Adobe Flash Player 10
Adobe Reader 7.0
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!


``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````


Three questions:
1.) SUPER Anti Spyware got messed up by the virus originally. Should it run normally now, or should I just delete it, download a new copy and update it?

2.) I know it says AVG is working, but for some reason the e-mail scanner is inactive and I can't seem to reactivate it. The checkboxes for scanning incoming and outgoing messages are checked, but it still claims that it's inactive. What gives?

3.) What should I do about that Ad-Aware problem it mentioned?

I cannot possibly thank you enough for all the help you've given me--but I'll try anyway. Thank You!

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Re: Need Help With Windows Police Pro

Post by Dr Jay on Mon Sep 14, 2009 3:35 am

Hi

Uninstall SAS, then download and install a new one from here: [You must be registered and logged in to see this link.]

==
For Ad-Aware
Try to re-enable it. If it will not work, I suggest a reinstall. [You must be registered and logged in to see this link.]

==

Try updating AVG. If it will not straighten up, I suggest a reinstall as well. [You must be registered and logged in to see this link.]

==

Adobe Acrobat Reader is out of date.

Please download the newest version from here: [You must be registered and logged in to see this link.]

It's important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to Start > Control Panel > Software and open Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version.
  • [You must be registered and logged in to see this link.]: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • [You must be registered and logged in to see this link.]: free and excellent firewall.


AntiSpyware

  • [You must be registered and logged in to see this link.]
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found [You must be registered and logged in to see this link.].
  • [You must be registered and logged in to see this link.].
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
[You must be registered and logged in to see this link.]

Securing your computer

  • [You must be registered and logged in to see this link.] - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • [You must be registered and logged in to see this link.] replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


Dr. Jay (DJ)


[You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.] ~ [You must be registered and logged in to see this link.]

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