My daughter's computer began exhibiting strange desktop and continuous spam pop ups. AVG had somehow been disabled and when a scan is run it shows the Cryptor virus, and is virtually impossible to remove. Can you help?
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Please download the current version of HijackThis from [You must be registered and logged in to see this link.]
- Double click and run the installer.
- It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
- After installing, you should get the user agreement, press accept and Hijack This will run.
- Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
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