Personal AV infection

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Personal AV infection

Post by bingogirl1 on 5th September 2009, 3:02 pm

I am new to this. I have a new computer with Norton 360 Antivirus protection! and have been getting the popups from Personal AV. The symbol appears close to that of Norton and I mistakenly let it run a scan. But I did not do the removal task. How can I get this program off my computer? Thanks for any help. I have tried to find help in past posts but I do not find anywhere it references how to use the tools when Norton is installed. I have just paid for this and do not want to uninstall Norton.
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Re: Personal AV infection

Post by Safan on 5th September 2009, 4:00 pm

Moderated Message:Topic moved from Welcome New Members to Virus, Spyware & Malware Removal

Please try this guide: [You must be registered and logged in to see this link.]

If it does not work read the instructions to post a HijackThis log in this topic: [You must be registered and logged in to see this link.]


[You must be registered and logged in to see this link.]

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