Computer Automatically Restarts

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Computer Automatically Restarts

Post by Jenkins on 4th September 2009, 8:49 pm

I opened up my laptop after it was closed (but still on) for a couple of hours. When I opened it up, it shut down and then turned back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. And it kept doing this until I realized that I should probably hold down the power button. Once completley off, I waited an hour and put it back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. Then it shut off (after I logged on) and turned back on. AND IT IS DRIVING ME INSANE!!! Does anyone know what I should do?

By the way it is an HP TX-2 running Windows Vista Ultimate 64 bit edition with about 3.7 GB of RAM. Also, lately there have been these 2 proccesees (this might have something to do with it) that have kept popping up and take up a lot of CPU (sometimes up to 80) They are called msb.exe and b.exe I don't know what they are but they always make my computer run slow when they show up (which is about 20 mins after I click end process) A day or so ago, b.exe disapeared and hasn't come back, however, msb.exe is now comming back more frequently. I don't know if this is the problem or if it is something else. After I logged on, I tried going straight to the task manager to see if there was anything there, but once I clicked on Start Task Manager after pressing CTRL + ALT + DEL it took a minute or so and restarted again.

I hope someone can help me.

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Re: Computer Automatically Restarts

Post by Jenkins on 5th September 2009, 1:57 pm

does anyone know? please, i really need help! i cant find it anywhere on google

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Re: Computer Automatically Restarts

Post by Jenkins on 5th September 2009, 2:00 pm

by the way, i just tried it and i can get to safe mode by pressing F8 and it wont restart on its own

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Re: Computer Automatically Restarts

Post by Xenos on 5th September 2009, 2:04 pm

hello, i arnt 100% sure about this but i believe the process MSB.EXE could be related to an infection.

i would wait for one of the techs to confirm this (if it is a infection) then post in the malware removal thread.


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Re: Computer Automatically Restarts

Post by Jenkins on 6th September 2009, 12:56 am

will i be able to remove it in safe mode? and if so, will it stop my computer from acting all strange?

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Re: Computer Automatically Restarts

Post by Jenkins on 6th September 2009, 12:56 am

and "i arent sure" is a grammatical fail


but who cares

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Re: Computer Automatically Restarts

Post by Jenkins on 6th September 2009, 12:57 am

arnt*

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Re: Computer Automatically Restarts

Post by Jenkins on 6th September 2009, 3:02 am

also, i went into safe mode and enabled the guest account then logged on to that in normal mode and it works fine, its just a little slow because i just started using it





Note: Sorry about quad post...wasnt thinking straight


Last edited by Jenkins on 6th September 2009, 3:55 am; edited 1 time in total

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Re: Computer Automatically Restarts

Post by Doctor Inferno on 6th September 2009, 3:11 am

Moderated Message:Please do not quadruple post, use the edit button instead. Thank you.


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Re: Computer Automatically Restarts

Post by Jenkins on 6th September 2009, 10:51 pm

doctor inferno, do you know if msb.exe is the cause/virus?

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Re: Computer Automatically Restarts

Post by Doctor Inferno on 7th September 2009, 4:30 am

Hello,

There are references where msb.exe is malware.


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Re: Computer Automatically Restarts

Post by Jenkins on 7th September 2009, 5:01 pm

will i be able to run that hijackthis program in safe mode and still get proper results because i cant do anything normally under the infected account without my computer doing the restart thing

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Re: Computer Automatically Restarts

Post by Jenkins on 9th September 2009, 8:21 pm

well?

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Re: Computer Automatically Restarts

Post by Jenkins on 12th September 2009, 1:36 am

yes? no? maybe so?

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Re: Computer Automatically Restarts

Post by abletec on 12th September 2009, 9:20 pm

Jenkins, this is malware. Go ahead & post to the malware & virus removal thread. I'm not authorized to help u w/this or I would.

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Re: Computer Automatically Restarts

Post by Jenkins on 19th September 2009, 12:53 am

ok

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