Problem at startup

View previous topic View next topic Go down

Solved Problem at startup

Post by darkagn on 27th January 2008, 12:16 am

Hi all,

I am having dramas starting my pc laptop at the moment. I was getting the blue screen of death every now and then but I was just putting up with it. But now when I start the computer I get the Windows XP splash screen and then it restarts itself. This loop continues indefinately. I can however start in Safe Mode, and I have tried running VirusScan and CCleaner to fix the problem, but no joy. I am not sure what else to try...

Hope you guys might have some idea of what's going on? Thanks in advance,
darkagn




There are no stupid questions, only those too stupid to ask for help.

darkagn
Intermediate
Intermediate

Posts Posts : 87
Joined Joined : 2007-12-28
Gender Gender : Male
OS OS : Windows XP SP3 at home, Vista Ultimate 64-bit at work
Points Points : 32746
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by Sonny on 27th January 2008, 12:41 am

have you tried a "system restore", whilst in safe mode :?:

cheers

Sonny
Beginner
Beginner

Posts Posts : 4
Joined Joined : 2008-01-01
Points Points : 32660
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by Doctor Inferno on 27th January 2008, 1:30 am

By any chance, do you know the error code that appears on the Blue Screen Of Death?

It usually appears at the bottom of the BSOD screen for example: 0x00000050


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104640
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by darkagn on 29th January 2008, 11:00 am

Hi guys and thanks for the replies,

I haven't yet tried a system restore in safe mode because I was thinking that would remove the data from my hdd which I was hoping to avoid.

The exact error code is:
STOP: 0x000000A5 (0x00000011, 0x00000006, 0x00000000, 0x00000000).

From what I have read, this error code has to do with my BIOS not being ACPI compliant. I have tried downloading the BIOS and Drivers from the Toshiba website, but when I try to install them in safe mode I am told that I can't run the install script. Sad tearing I also get a "Failed to load Driver" message sometimes when trying to install one of the downloaded drivers.

Thanks again for the input guys, it is muchly appreciated. Smile




There are no stupid questions, only those too stupid to ask for help.

darkagn
Intermediate
Intermediate

Posts Posts : 87
Joined Joined : 2007-12-28
Gender Gender : Male
OS OS : Windows XP SP3 at home, Vista Ultimate 64-bit at work
Points Points : 32746
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by Doctor Inferno on 29th January 2008, 12:12 pm

This problem may occur if you add random access memory (RAM) to the computer while it is in hibernation. When the computer resumes from hibernation and loads the Hiberfil.sys file, Microsoft Windows detects the change in memory state, and then you receive the error message. Am I right?



Start the computer by using the Windows CD or by using an emergency startup disk, and then delete the Hiberfil.sys file. To do this, follow these steps:

1. Insert your Windows XP CD-ROM into the computer's CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM. (Note Some computers may require that you modify the basic input/output system (BIOS) settings before you can start the computer from a CD-ROM. For information about how to modify BIOS, see your computer documentation.)

2. When the "Welcome to Setup" screen appears, press R to start Recovery Console.

3. If your computer is configured for dual booting or multiple booting, select the relevant Windows XP installation.

4. When you are prompted to do so, type the administrator password, and then press ENTER. (Note By default, the administrator password is blank in Windows XP Home Edition.)

5. By default, Hiberfil.sys is typically located in the root directory (C:\). At the command prompt, type del hiberfil.sys, and then press ENTER.

6. Restart the computer.

8)


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104640
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by darkagn on 1st February 2008, 11:38 am

Hi and thanks again Doc.

I haven't added any RAM to the computer. Is it still ok to follow what you've written above?

I managed to (accidentally) start the PC in non-safe / normal mode yesterday and was able to update the BIOS. However, I then got a different blue screen of death error message:
STOP: 0x00000051 (0x00000004, 0x00000001, 0xE2513DD0, 0x01C4F7F4)

This message apparently has to do with a Registry fault. But ever since I get the previous blue screen error message when I try to start up, sometimes even in Safe mode.

I'm thinking that it might just be a whole lot easier to back up my data in Safe mode and format the hdd and start again...




There are no stupid questions, only those too stupid to ask for help.

darkagn
Intermediate
Intermediate

Posts Posts : 87
Joined Joined : 2007-12-28
Gender Gender : Male
OS OS : Windows XP SP3 at home, Vista Ultimate 64-bit at work
Points Points : 32746
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by Digitalocksmith on 3rd February 2008, 7:07 am

If you continue to recieve the error after attempting a repair install (keeping your data intact) or utilizing the 'Recovery Console', then i recommend backing up your data and perform a format n clean install!

If you have correctly managed hdd's, this shouldn't be a problem!


Regards :-B:



Digitalocksmith
Leader
Leader

Posts Posts : 625
Joined Joined : 2007-12-22
Gender Gender : Male
OS OS : Windows 7 Ultimate x64 beta 1 (build 7048) - Testing Bluewhite64 Linux 12.2
Points Points : 48961
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by darkagn on 10th March 2008, 1:01 am

Hi and thanks again for all the help with my probs,

I am now back up and running and should be seen around here a bit more than I have been in the last month or so.

Thanks again guys,
darkagn




There are no stupid questions, only those too stupid to ask for help.

darkagn
Intermediate
Intermediate

Posts Posts : 87
Joined Joined : 2007-12-28
Gender Gender : Male
OS OS : Windows XP SP3 at home, Vista Ultimate 64-bit at work
Points Points : 32746
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Problem at startup

Post by Doctor Inferno on 13th March 2008, 2:10 pm

*********************************************************

This subject has been addressed or corrected. The subject is closed.

*********************************************************


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104640
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum