ERROR AT STARTUP WINDOW POLICE Grrrr..

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ERROR AT STARTUP WINDOW POLICE Grrrr..

Post by szero810 on Tue Sep 01, 2009 1:00 am

well im certain it has to do with this windows police thingy ??? well its messing my PC up bad I Cant open any programs or anything And i read a post concerning this my Firefox also don't work but i get a black box that repeatedly opens itself ..but in some of the boxes it will say progam to big to fit in memory and on top of the boxes it STATES C:\windows\system32\desote.exe WHAT DO I DO plz respond


Last edited by szero810 on Tue Sep 01, 2009 1:11 am; edited 1 time in total

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Re: ERROR AT STARTUP WINDOW POLICE Grrrr..

Post by szero810 on Tue Sep 01, 2009 1:11 am

And i do now no it is windows police i just found the icon for it ......AND no i been trin these downloads like malware bytes and w/e but problem is it will download ...but i can open it lol what do i do ....without payin money lol

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Re: ERROR AT STARTUP WINDOW POLICE Grrrr..

Post by Belahzur on Tue Sep 01, 2009 5:54 pm

Hello.

Please delete this file in red:
C:\Windows\system32\desot.exe

Next, download [You must be registered and logged in to see this link.] file.

Download it to your Desktop.
Double click it to run it; select yes to the registry merge prompt.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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