question about XP

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Solved question about XP

Post by needyme on Sat Aug 29, 2009 12:16 pm

hello,
I have one question. You'll probably going to laugh but I don't know much of computers.
Few months ago I infected my laptop with some sort of virus which caused serious errors. I can't open programs anymore, just windows explorer, internet explorer, word and simillar. Laptop is pretty new so I don't have any data on it that are very important.
Can I somehow take my xp where it was when I bought it? Taking it to the store for a fix is rather expensive so I'm wondering what can I do alone at home...

Thank you for your help.

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Solved Re: question about XP

Post by Doctor Inferno on Sat Aug 29, 2009 1:57 pm

Hello,

I have restore instructions for specific PC brands, but I need to know first, what is the brand of your PC?


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Solved Re: question about XP

Post by needyme on Sat Aug 29, 2009 2:01 pm

hmm...it's HP Compaq 6820s...did you mean that?

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Solved Re: question about XP

Post by Doctor Inferno on Sat Aug 29, 2009 2:03 pm



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Solved Re: question about XP

Post by needyme on Sat Aug 29, 2009 2:23 pm

I tried that F10 thing...it doesn't open recovery console to me...just some security things, boot options etc.

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Solved Re: question about XP

Post by Doctor Inferno on Sat Aug 29, 2009 2:33 pm

Hello,

Try this instead: Start >> All Programs >> HP Tools >> HP PC System Recovery.


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Solved Re: question about XP

Post by needyme on Sat Aug 29, 2009 2:35 pm

thanks for help. I don't have that folder on start menu. Sad tearing

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Solved Re: question about XP

Post by Doctor Inferno on Sat Aug 29, 2009 2:38 pm

Hello,

Have you ever deleted your recovery partition before? Do you have your recovery discs?


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Solved Re: question about XP

Post by needyme on Sat Aug 29, 2009 2:40 pm

No, I haven't and no, I don't have recovery discs.

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Solved Re: question about XP

Post by Doctor Inferno on Sat Aug 29, 2009 3:02 pm

Hello,

Then I'm afraid there's no other way. You'll have to call HP up and get your recovery discs from them.


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Solved Re: question about XP

Post by needyme on Sat Aug 29, 2009 3:08 pm

ok, thanks for your help.

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