Connected to internet but can't get on the web

View previous topic View next topic Go down

Solved Connected to internet but can't get on the web

Post by dale88jrfan on 29th August 2009, 2:53 am

Running Windows XP on a Dell laptop was running great till got attacked by Personal Antivirus, have restored laptop to a previous date and now when I click on Internet Explorer to go on the web the page comes up then goes away. I can't get any web page to come up at all. Any help would be greatly appreciated. Thanks in advance

dale88jrfan
Novice
Novice

Posts Posts : 5
Joined Joined : 2009-08-29
OS OS : Windows XP
Points Points : 26617
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Doctor Inferno on 29th August 2009, 8:51 am

Hello,

Open CMD, Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log

Restart your PC.

If it doesn't work, download Winsock XP Fix from here, save it to your Desktop.
http://www.snapfiles.com/get/winsockxpfix.html

Double click on the exe on your Desktop.
Press the "Fix" button, then restart again.

See if you can connect now.


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104650
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by dale88jrfan on 29th August 2009, 1:41 pm

What does CMD mean and how do i get to it to open it?

dale88jrfan
Novice
Novice

Posts Posts : 5
Joined Joined : 2009-08-29
OS OS : Windows XP
Points Points : 26617
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Doctor Inferno on 29th August 2009, 1:56 pm

Hello,

Go to Start >> run >> type in CMD


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104650
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by dale88jrfan on 29th August 2009, 5:03 pm

Ok I did that and a box popped up but nothing about winsock. Tried typing that netsh catalog thing and nothing. Am I doing something wrong?

dale88jrfan
Novice
Novice

Posts Posts : 5
Joined Joined : 2009-08-29
OS OS : Windows XP
Points Points : 26617
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Doctor Inferno on 30th August 2009, 1:19 am

Hello,

Try using Winsock Fix instead.


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104650
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by dale88jrfan on 30th August 2009, 3:03 am

I can't get any web pages to even come up so can I save this file to a flash drive?

dale88jrfan
Novice
Novice

Posts Posts : 5
Joined Joined : 2009-08-29
OS OS : Windows XP
Points Points : 26617
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Doctor Inferno on 30th August 2009, 3:10 am

Yes, transfer it to a flash drive.


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104650
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Labyrinth on 5th September 2009, 1:20 am

Hi,

I've been having the same problem, I tried both CMD methods but the "netsh int ip reset reset.log" won't even get a response

Then I used the winsockxpfix and it STILL hasn't worked...

I constantly get the message:
"accept-encoding: text.html, text/plain
COnnecTIon: cLOse"

This happens in both browsers (IE and FireFox) but I can connect to steam and aim.

Could you help me please?

Labyrinth
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-09-05
OS OS : Windows XP
Points Points : 26543
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Doctor Inferno on 5th September 2009, 7:58 am

Hello,

Please start a new topic for your problem.


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104650
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Labyrinth on 8th September 2009, 3:11 am

Somehow my browsers have started to work again, so I won't be needing your help for now.

thanks anyways

Labyrinth
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-09-05
OS OS : Windows XP
Points Points : 26543
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by dale88jrfan on 12th September 2009, 5:44 pm

OMG please help before I throw this laptop out the window!!! I followed your advice to reset the winsock entries,restarted and worked fine for 1 day and now am back to square 1.. I have restored to an earlier date, got connected to internet but unable to get IE(7) to let me browse the web, the IE page opens then says encountered a problem needs to shutdown and boom it's gone!! What am I missing or doing wrong?
When I open CMD and type in the netsh for resetting winsock then it says restart computer before I do that do I type in the TCP/IP default under that before I restart?

dale88jrfan
Novice
Novice

Posts Posts : 5
Joined Joined : 2009-08-29
OS OS : Windows XP
Points Points : 26617
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Connected to internet but can't get on the web

Post by Labyrinth on 12th September 2009, 7:09 pm

Do you have a flash drive?
Because you can just download the winsockxpfix from another computer and then bring it to your laptop. It didn't work the first couple times I tried, but it worked eventually.

Labyrinth
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-09-05
OS OS : Windows XP
Points Points : 26543
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum