cd/dvd rom player doesnt show up on computer

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cd/dvd rom player doesnt show up on computer

Post by mrbrown510 on 23rd August 2009, 7:58 pm

for sum reason no cd/dvd drive appears in my computer is there any way to fix it? i cant burn or use anything

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Re: cd/dvd rom player doesnt show up on computer

Post by Xenos on 23rd August 2009, 7:59 pm

Could you go into device manager and double check it's enabled

device manager can be found in control panel


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Re: cd/dvd rom player doesnt show up on computer

Post by mrbrown510 on 23rd August 2009, 8:19 pm

its enabled but has a yellow questionmark

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Re: cd/dvd rom player doesnt show up on computer

Post by Xenos on 23rd August 2009, 8:27 pm

TRY THIS:

right click the drive in device manager,
then properties -> Driver tab
the try Update driver

if that does not work try 'Roll back driver'

could you tell me the make and model of the Drive


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Re: cd/dvd rom player doesnt show up on computer

Post by mrbrown510 on 24th August 2009, 5:08 pm

didnt work this is the name of it "PLDS DVD+-RW DH-16A6S ATA DEVICE"
IT SAY THAT IT COULDNT START BECAUSE its configuration information (in the registry) is incomplete or damaged.

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Re: cd/dvd rom player doesnt show up on computer

Post by mrbrown510 on 24th August 2009, 5:12 pm

PROVIDER:MICROSOFT
DRIVER DATE:6/21/2006
DRIVER VERSION:6.0.6001.18000
DIGITAL SIGNER:MICROSOFT WINDOWS

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Re: cd/dvd rom player doesnt show up on computer

Post by Xenos on 25th August 2009, 10:53 am

Sorry took so long replying, there was like a festival thing in my town over the weekend, so i was there Big Grin

in Device manager right click the drive then Click Uninstall, once its uninstalled then click Scan for hardware changes to load a usable driver.
Restart the computer in Safe Mode, and then select Last Known Good Configuration. This rolls back to the most recent successful registry configuration.


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Re: cd/dvd rom player doesnt show up on computer

Post by mrbrown510 on 26th August 2009, 4:00 pm

it didnt work

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Re: cd/dvd rom player doesnt show up on computer

Post by Safan on 26th August 2009, 4:25 pm

Is the CD/DVD drive new, or the Computer new.

When has the last time it was working?

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Re: cd/dvd rom player doesnt show up on computer

Post by Xenos on 27th August 2009, 10:23 am

When you stated the error message did you notice a error code?

if the message has either (code 32) (Code 31) (Code 19) (Code 41) (Code 39)

could you download and run this please

download link: http://go.microsoft.com/?linkid=9645377


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Re: cd/dvd rom player doesnt show up on computer

Post by mrbrown510 on 31st August 2009, 4:21 pm

yea the computer is new it happened after comcast set up the internet at ma house

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