I am attempting to remote connect to the NextGen product at a local doctors' office. I am able to access the portal. I get to the Windows Server 2003 screen. When I put in my password on the sign in, I get a loop error or a connection error. The numbers on the loop errors vary. I think I have seen 5, 11, 12. The other physician is able to access the product at his home. Is there something on my connection settings, firewall settings, or wireless settings that I can adjust. I have also gotten a screen that says 'loading plug-in' for the Java.
Last edited by magoo1013 on 23rd August 2009, 9:28 am; edited 1 time in total (Reason for editing : added info)
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