Help! Still having difficulty from antivirus pro????

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Help! Still having difficulty from antivirus pro????

Post by mmshimko on Mon Aug 17, 2009 7:25 pm

Guys you were so helpful and I think I got most of this mess cleared up only I am still having periodic difficulty so I suspect something is going on still.

Please look over my HiJack This log and let me know what to do - you guys are the only ones I trust anymore!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:24:17, on 8/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\HP_Owner\My Documents\Downloads\winlogon (1).exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SmartSync] C:\PROGRA~1\PDODES~1\SmartSync.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar1\ADC.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Documents and Settings\HP_Owner\Desktop\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM')
O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user')
O4 - Startup: ChkDisk.dll
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - [You must be registered and logged in to see this link.]
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {07246F83-6D48-4559-81EC-117CBAE54F1B} (Microsoft Office Live Workspace Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - [You must be registered and logged in to see this link.]
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - [You must be registered and logged in to see this link.]
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [You must be registered and logged in to see this link.]
O16 - DPF: {41F841C1-AE16-11D5-8817-0050DA6EF5E5} (FarPoint Spread 6.0) - [You must be registered and logged in to see this link.]
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - [You must be registered and logged in to see this link.]
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - [You must be registered and logged in to see this link.]
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - [You must be registered and logged in to see this link.]
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite SafeConnectAgent (RadialpointSafeConnectAgent) - Sana Security - C:\Program Files\Verizon\Verizon Internet Security Suite\SafeConnect\Bin\SanaAgent.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
O23 - Service: Software Jukebox v2.0 Service - Unknown owner - C:\Program Files\Common Files\MSJB NA01D Shared\Service\Software Jukebox v2.0 Service File.exe

--
End of file - 12790 bytes

Thanks - Michele

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by Belahzur on Mon Aug 17, 2009 9:54 pm

Hello.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R3 - URLSearchHook: (no name) - - (no file)
    F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM')
    O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user')
    O4 - Startup: ChkDisk.dll


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Tue Aug 18, 2009 12:36 am

Once again you guys have come to the rescue! I hope that this is it with this antivirus pro stuff!

Here is the BamLog:

Malwarebytes' Anti-Malware 1.40
Database version: 2644
Windows 5.1.2600 Service Pack 3

8/17/2009 8:27:12 PM
mbam-log-2009-08-17 (20-27-12).txt

Scan type: Quick Scan
Objects scanned: 105419
Time elapsed: 5 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 15
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 2
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\hjgruijkhynbtn.dll (Trojan.TDSS) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{e24211b3-a78a-c6a9-d317-70979ace5058} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Monopod (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\NordBull (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\rgadta (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\rgadta (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\rgadta (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Minimal\rgadta.sys (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Network\rgadta.sys (Trojan.Goldun) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\17502814 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
\\?\globalroot\systemroot\system32\hjgruijkhynbtn.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msxml71.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\RUEYISY0\juicyaccess_installer[1].exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\17502814\17502814 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\17502814\pc17502814reg (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\a99k.bin (Trojan.Goldun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AVR09.exe (Adware.AdvancedVirusRemover) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bennuar.old (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bincd32.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\Systemprofile\Start Menu\Programs\Startup\ChkDisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\critical_warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysnet.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winhelper.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wispex.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp3.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp4.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rgadta.sys (Trojan.Goldun) -> Quarantined and deleted successfully.

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by Belahzur on Tue Aug 18, 2009 3:51 pm

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Tue Aug 18, 2009 10:42 pm

Ok here is the ComboFix log for your viewing pleasure. It will be split since it's telling me my post is too big. Thanks for all the help!

ComboFix 09-08-10.06 - HP_Owner 08/18/2009 17:45.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.293 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exe
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\mrxdavv.sys
c:\windows\system32\kwave.sys
.
---- Previous Run -------
.
c:\windows\MailSwitch.ocx
c:\windows\system32\404Fix.exe
c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\drivers\hjgruihhctpaly.sys
c:\windows\system32\drivers\mrxdavv.sys
c:\windows\system32\dumphive.exe
c:\windows\system32\hjgruiappugjwa.dat
c:\windows\system32\hjgruiddocobdw.dll
c:\windows\system32\hjgruijkhynbtn.dll
c:\windows\system32\hjgruinqojdjly.dat
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\kwave.sys
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe
D:\Autorun.inf

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Tue Aug 18, 2009 10:46 pm

I can't find the rest of my log now - so I don't know how to retain it??? I hope this helps. Thanks again for all of your help and dedication to those of us who are clueless!

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Re: Help! Still having difficulty from antivirus pro????

Post by Belahzur on Wed Aug 19, 2009 12:20 am

C:\combofix.txt is where the report is located.


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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 1:11 am

I found it here it goes in peices...

ComboFix 09-08-10.06 - HP_Owner 08/18/2009 17:45.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.293 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exe
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\drivers\mrxdavv.sys
c:\windows\system32\kwave.sys
.
---- Previous Run -------
.
c:\windows\MailSwitch.ocx
c:\windows\system32\404Fix.exe
c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\drivers\hjgruihhctpaly.sys
c:\windows\system32\drivers\mrxdavv.sys
c:\windows\system32\dumphive.exe
c:\windows\system32\hjgruiappugjwa.dat
c:\windows\system32\hjgruiddocobdw.dll
c:\windows\system32\hjgruijkhynbtn.dll
c:\windows\system32\hjgruinqojdjly.dat
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\kwave.sys
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe
D:\Autorun.inf

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 1:12 am

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Service_hjgruiyrjerqgp
-------\Legacy_hjgruiyrjerqgp
((((((((((((((((((((((((( Files Created from 2009-07-18 to 2009-08-18 )))))))))))))))))))))))))))))))
.
2009-08-18 00:20 . 2009-08-18 00:20 3942048 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-08-18 00:20 . 2009-08-18 00:20 -------- d-----w- c:\program files\MALWAREBYTES ANTI-MALWARE
2009-08-17 19:15 . 2009-08-17 19:15 -------- d-----w- c:\program files\Trend Micro
2009-08-17 03:06 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-17 03:06 . 2009-08-18 00:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-08-17 03:06 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-13 12:04 . 2009-08-13 12:04 8416 ----a-w- c:\windows\system32\drivers\wanatw4.sys
2009-08-13 12:04 . 2009-08-13 12:04 8416 ----a-w- c:\windows\system32\drivers\qbjyiitvnjoq.sys
2009-08-13 12:04 . 2009-08-13 12:04 8416 ----a-w- c:\windows\system32\drivers\xaxrtegkhkdv.sys
2009-08-12 20:32 . 2009-07-03 14:49 15688 ----a-w- c:\windows\system32\lsdelete.exe
2009-08-12 19:07 . 2009-08-17 12:05 -------- d-----w- c:\program files\SpywareGuard
2009-08-12 19:05 . 2009-08-12 19:05 -------- d-----w- c:\program files\SpywareBlaster
2009-08-12 19:00 . 2009-07-03 14:49 64160 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-08-12 18:59 . 2009-08-12 18:59 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}
2009-08-12 18:59 . 2009-07-08 17:28 2920112 -c--a-w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}\Ad-AwareAE.exe
2009-08-12 18:58 . 2009-08-12 19:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-08-12 18:58 . 2009-08-12 18:58 -------- d-----w- c:\program files\Lavasoft
2009-08-05 12:49 . 2009-08-05 12:49 -------- d-----w- c:\program files\Microsoft
2009-08-05 12:47 . 2009-08-05 12:47 152576 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-08-04 01:23 . 2009-08-04 01:25 -------- dc-h--w- c:\windows\ie8
2009-08-04 00:43 . 2009-08-04 00:43 -------- d-----w- C:\d3d4ef5d999bae307e4ab54a
2009-07-30 23:57 . 2009-08-13 16:07 32 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-07-30 23:57 . 2009-08-13 16:07 3075104 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-07-30 23:52 . 2008-08-28 17:16 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-07-30 23:52 . 2009-07-30 23:52 -------- d-----w- c:\program files\Raxco
2009-07-30 23:52 . 2009-07-30 23:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Raxco
2009-07-30 22:23 . 2009-07-30 23:39 117760 ----a-w- c:\documents and settings\HP_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-07-30 22:19 . 2009-07-30 22:19 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\SUPERAntiSpyware.com
2009-07-30 22:19 . 2009-07-30 22:19 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-07-30 17:22 . 2008-11-27 22:47 -------- d---a-w- c:\windows\system32\images
2009-07-30 17:08 . 2009-07-30 17:08 103720 ----a-w- c:\documents and settings\HP_Owner\GoToAssistDownloadHelper.exe
2009-07-30 16:56 . 2009-07-30 16:56 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\Logs
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-17 03:21 . 2009-07-15 13:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-08-17 03:21 . 2009-07-15 13:15 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-13 16:07 . 2009-07-30 23:57 32 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-08-13 16:07 . 2009-07-30 23:57 42260 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-08-13 11:59 . 2008-02-09 00:43 -------- d-----w- c:\program files\vol_toolbar
2009-08-13 03:22 . 2007-09-12 19:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-08-12 19:43 . 2007-11-20 02:17 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-08-05 12:48 . 2004-08-07 19:36 -------- d-----w- c:\program files\Java
2009-08-05 09:01 . 2004-08-07 18:47 204800 ------w- c:\windows\system32\mswebdvd.dll
2009-08-03 21:54 . 2006-10-11 20:08 -------- d-----w- c:\program files\Barbie(tm)
2009-08-01 15:43 . 2004-11-12 14:19 146152 -c--a-w- c:\documents and settings\HP_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-01 00:50 . 2004-08-07 21:14 -------- d-----w- c:\program files\Microsoft Works
2009-07-30 23:52 . 2008-02-05 19:14 -------- d-----w- c:\program files\Verizon
2009-07-30 23:51 . 2008-04-07 22:42 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Verizon
2009-07-30 23:51 . 2004-08-07 21:08 -------- d-----w- c:\program files\InstallShield Installation Information
2009-07-25 09:23 . 2008-12-28 00:47 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-07-23 22:26 . 2009-07-07 14:11 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\VOL_TOOLBAR
2009-07-17 19:01 . 2004-08-07 18:46 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-15 13:10 . 2009-07-15 13:10 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-07-15 12:51 . 2009-07-15 12:51 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes
2009-07-15 12:51 . 2009-07-15 12:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-14 11:26 . 2005-08-03 01:50 -------- d-----w- c:\program files\Google
2009-07-14 03:43 . 2004-08-07 18:47 286208 ------w- c:\windows\system32\wmpdxm.dll
2009-07-13 22:11 . 2008-04-04 17:54 -------- d-----w- c:\program files\OpenOffice.org 2.4
2009-07-10 11:06 . 2009-07-10 11:06 68 ----a-w- c:\windows\system32\jshed.exe.bat
2009-07-06 23:02 . 2005-04-30 23:25 -------- d-----w- c:\program files\Shockwave.com
2009-07-03 17:09 . 2004-08-07 18:47 915456 ----a-w- c:\windows\system32\wininet.dll
2009-07-01 20:43 . 2007-03-29 21:44 -------- d-----w- c:\program files\Legacy Interactive
2009-07-01 20:42 . 2006-06-01 23:12 -------- d-----w- c:\program files\DNA
2009-07-01 20:36 . 2006-12-10 01:00 -------- d-----w- c:\program files\Disney
2009-06-29 14:10 . 2009-06-29 14:10 152576 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-06-28 02:14 . 2005-04-15 21:14 47 -c--a-w- c:\windows\popcinfo.dat
2009-06-20 20:44 . 2008-10-06 12:48 -------- d-----w- c:\program files\Safari
2009-06-20 20:42 . 2009-06-20 20:41 -------- d-----w- c:\program files\iTunes
2009-06-20 20:42 . 2009-06-20 20:42 -------- d-----w- c:\program files\iPod
2009-06-20 20:41 . 2008-09-29 02:37 -------- d-----w- c:\program files\Common Files\Apple
2009-06-20 20:39 . 2009-06-20 20:38 -------- d-----w- c:\program files\QuickTime
2009-06-20 20:34 . 2009-06-20 20:34 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
2009-06-18 20:32 . 2009-06-10 13:58 1878984 ----a-w- c:\documents and settings\HP_Owner\Application Data\Macromedia\Flash Player\[You must be registered and logged in to see this link.]
2009-06-16 14:36 . 2004-08-11 03:50 81920 ------w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2004-08-07 18:47 119808 ------w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2004-08-07 18:47 76288 ------w- c:\windows\system32\telnet.exe
2009-06-10 14:13 . 2004-08-07 18:46 84992 ------w- c:\windows\system32\avifil32.dll
2009-06-10 13:19 . 2004-08-07 18:59 2066432 ------w- c:\windows\system32\mstscax.dll
2009-06-10 06:14 . 2004-08-07 18:47 132096 ------w- c:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2004-08-07 18:47 1291264 ------w- c:\windows\system32\quartz.dll
2009-05-27 17:44 . 2009-05-27 17:44 622592 ----a-w- c:\documents and settings\HP_Owner\Application Data\Verizon\VSP\downloads\Verizon-Welcome-70-WithAdsTracking.41.zip.dir\all\tools\TCC.exe
2005-12-27 19:01 . 2005-12-27 19:01 0 -csha-w- c:\windows\SMINST\HPCD.sys
.

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 1:12 am

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-18 68856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-08 49152]
"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-08 659456]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-08-07 180269]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-15 233472]
"PS2"="c:\windows\system32\ps2.exe" [2002-10-16 81920]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-17 28672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-14 177472]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-06-05 292136]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-03-04 88209]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2005-04-06 90112]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="c:\progra~1\SYMNET~1\SNDWarn.exe" [2004-10-29 218232]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\rgadta.sys]
@=""

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Microsoft Games\\Zoo Tycoon 2 Trial Version\\zt2demoretail.exe"=
"c:\\Program Files\\Savings Bond Wizard\\SBWizard.exe"=
"c:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [8/12/2009 3:00 PM 64160]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 6:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 6:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 6:28 PM 27376]
S1 hjfztcibvkfslw;hjfztcibvkfslw;c:\windows\system32\drivers\xaxrtegkhkdv.sys [8/13/2009 8:04 AM 8416]
S1 rhqopdelnhmrvr;rhqopdelnhmrvr;c:\windows\system32\drivers\qbjyiitvnjoq.sys [8/13/2009 8:04 AM 8416]
S1 SASDIFSV;SASDIFSV;\??\c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASDIFSV.SYS --> c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASDIFSV.SYS [?]
S1 SASENUM;SASENUM;\??\c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASENUM.SYS --> c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASENUM.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASKUTIL.sys --> c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASKUTIL.sys [?]
S4 Ahcifet;Ahcifet; [x]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-08-17 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-07-03 14:49]

2009-07-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-08-15 c:\windows\Tasks\rpc.job
- c:\program files\Winferno\RegistryPowerCleaner\RegPowerClean.exe [2007-05-05 19:24]

2009-08-18 c:\windows\Tasks\User_Feed_Synchronization-{D270E24C-4257-45B7-BC24-AE98444D1DFD}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 1:13 am

- - - - ORPHANS REMOVED - - - -

HKCU-Run-PhotoShow Deluxe Media Manager - c:\progra~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
HKCU-Run-Active Desktop Calendar - c:\program files\XemiComputers\Active Desktop Calendar1\ADC.exe
HKCU-Run-SUPERAntiSpyware - c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SUPERAntiSpyware.exe
HKLM-Run-SmartSync - c:\progra~1\PDODES~1\SmartSync.exe
HKLM-Run-VTTimer - VTTimer.exe


.
------- Supplementary Scan -------
.
mSearch Bar = [You must be registered and logged in to see this link.]
mWindow Title = Microsoft Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {07246F83-6D48-4559-81EC-117CBAE54F1B} - [You must be registered and logged in to see this link.]
DPF: {41F841C1-AE16-11D5-8817-0050DA6EF5E5} - [You must be registered and logged in to see this link.]
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - [You must be registered and logged in to see this link.]
DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} - [You must be registered and logged in to see this link.]
DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} - [You must be registered and logged in to see this link.]
FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9re8kr0b.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 1:13 am

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
.

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 1:14 am

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-08-18 17:57
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2520)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\windows\IME\SPGRMR.DLL
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\program files\Lavasoft\Ad-Aware\AAWService.exe
c:\program files\Verizon\Verizon Internet Security Suite\RPS.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
c:\windows\system32\rundll32.exe
.
**************************************************************************
.
Completion time: 2009-08-18 18:22 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-18 22:22

Pre-Run: 164,136,042,496 bytes free
Post-Run: 164,101,832,704 bytes free

324 --- E O F --- 2009-08-13 03:24

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by Belahzur on Wed Aug 19, 2009 7:26 pm

Hello.

Now open a new notepad file.
Input this into the notepad file:

File::
c:\windows\system32\drivers\wanatw4.sys
c:\windows\system32\drivers\qbjyiitvnjoq.sys
c:\windows\system32\drivers\xaxrtegkhkdv.sys

Registry::
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\rgadta.sys]

Driver::
hjfztcibvkfslw
rhqopdelnhmrvr
Ahcifet

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:24 pm

ComboFix 09-08-18.04 - HP_Owner 08/19/2009 15:46.3.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.277 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\HP_Owner\Desktop\CFScript.txt
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Verizon Internet Security Suite Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

FILE ::
"c:\windows\system32\drivers\qbjyiitvnjoq.sys"
"c:\windows\system32\drivers\wanatw4.sys"
"c:\windows\system32\drivers\xaxrtegkhkdv.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings.\NetworkService\Favorites\Desktop.ini
c:\windows\system32\drivers\mrxdavv.sys
c:\windows\system32\drivers\qbjyiitvnjoq.sys
c:\windows\system32\drivers\wanatw4.sys
c:\windows\system32\drivers\xaxrtegkhkdv.sys
c:\windows\system32\images
c:\windows\system32\images\i1.gif
c:\windows\system32\images\i2.gif
c:\windows\system32\images\i3.gif
c:\windows\system32\images\j1.gif
c:\windows\system32\images\j2.gif
c:\windows\system32\images\j3.gif
c:\windows\system32\images\jj1.gif
c:\windows\system32\images\jj2.gif
c:\windows\system32\images\jj3.gif
c:\windows\system32\images\l1.gif
c:\windows\system32\images\l2.gif
c:\windows\system32\images\l3.gif
c:\windows\system32\images\pix.gif
c:\windows\system32\images\t1.gif
c:\windows\system32\images\t2.gif
c:\windows\system32\images\up1.gif
c:\windows\system32\images\up2.gif
c:\windows\system32\images\w1.gif
c:\windows\system32\images\w11.gif
c:\windows\system32\images\w2.gif
c:\windows\system32\images\w3.gif
c:\windows\system32\images\w3.jpg
c:\windows\system32\images\wt1.gif
c:\windows\system32\images\wt2.gif
c:\windows\system32\images\wt3.gif
c:\windows\system32\kwave.sys
c:\documents and settings.\NetworkService\Favorites\Desktop.ini . . . . failed to delete

Infected copy of c:\windows\system32\mspmsnsv.dll was found and disinfected
Restored copy from - c:\windows\system32\dllcache\mspmsnsv.dll

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:25 pm

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_HJFZTCIBVKFSLW
-------\Legacy_RHQOPDELNHMRVR
-------\Service_Ahcifet
-------\Service_hjfztcibvkfslw
-------\Service_rhqopdelnhmrvr
-------\Legacy_wanatw
-------\Service_wanatw


((((((((((((((((((((((((( Files Created from 2009-07-19 to 2009-08-19 )))))))))))))))))))))))))))))))
.

2009-08-18 00:20 . 2009-08-18 00:20 3942048 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-08-18 00:20 . 2009-08-18 00:20 -------- d-----w- c:\program files\MALWAREBYTES ANTI-MALWARE
2009-08-17 19:15 . 2009-08-17 19:15 -------- d-----w- c:\program files\Trend Micro
2009-08-17 03:06 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-17 03:06 . 2009-08-18 00:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-08-17 03:06 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-12 20:32 . 2009-07-03 14:49 15688 ----a-w- c:\windows\system32\lsdelete.exe
2009-08-12 19:07 . 2009-08-17 12:05 -------- d-----w- c:\program files\SpywareGuard
2009-08-12 19:05 . 2009-08-12 19:05 -------- d-----w- c:\program files\SpywareBlaster
2009-08-12 19:00 . 2009-07-03 14:49 64160 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-08-12 18:59 . 2009-08-12 18:59 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}
2009-08-12 18:59 . 2009-07-08 17:28 2920112 -c--a-w- c:\documents and settings\All Users\Application Data\{EF63305C-BAD7-4144-9208-D65528260864}\Ad-AwareAE.exe
2009-08-12 18:58 . 2009-08-12 19:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-08-12 18:58 . 2009-08-12 18:58 -------- d-----w- c:\program files\Lavasoft
2009-08-05 12:49 . 2009-08-05 12:49 -------- d-----w- c:\program files\Microsoft
2009-08-05 12:47 . 2009-08-05 12:47 152576 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-08-04 01:23 . 2009-08-04 01:25 -------- dc-h--w- c:\windows\ie8
2009-08-04 00:43 . 2009-08-04 00:43 -------- d-----w- C:\d3d4ef5d999bae307e4ab54a
2009-07-30 23:57 . 2009-08-19 19:58 1312 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-07-30 23:57 . 2009-08-19 19:57 3084064 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-07-30 23:52 . 2008-08-28 17:16 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-07-30 23:52 . 2009-07-30 23:52 -------- d-----w- c:\program files\Raxco
2009-07-30 23:52 . 2009-07-30 23:52 -------- d-----w- c:\documents and settings\All Users\Application Data\Raxco
2009-07-30 22:23 . 2009-07-30 23:39 117760 ----a-w- c:\documents and settings\HP_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-07-30 22:19 . 2009-07-30 22:19 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\SUPERAntiSpyware.com
2009-07-30 22:19 . 2009-07-30 22:19 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-07-30 17:08 . 2009-07-30 17:08 103720 ----a-w- c:\documents and settings\HP_Owner\GoToAssistDownloadHelper.exe
2009-07-30 16:56 . 2009-07-30 16:56 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\Logs

.

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:25 pm

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-18 22:34 . 2007-11-20 02:17 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-08-17 03:21 . 2009-07-15 13:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-08-17 03:21 . 2009-07-15 13:15 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-13 16:07 . 2009-07-30 23:57 32 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-08-13 16:07 . 2009-07-30 23:57 42260 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-08-13 11:59 . 2008-02-09 00:43 -------- d-----w- c:\program files\vol_toolbar
2009-08-13 03:22 . 2007-09-12 19:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-08-05 12:48 . 2004-08-07 19:36 -------- d-----w- c:\program files\Java
2009-08-05 09:01 . 2004-08-07 18:47 204800 ------w- c:\windows\system32\mswebdvd.dll
2009-08-03 21:54 . 2006-10-11 20:08 -------- d-----w- c:\program files\Barbie(tm)
2009-08-01 15:43 . 2004-11-12 14:19 146152 -c--a-w- c:\documents and settings\HP_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-01 00:50 . 2004-08-07 21:14 -------- d-----w- c:\program files\Microsoft Works
2009-07-30 23:52 . 2008-02-05 19:14 -------- d-----w- c:\program files\Verizon
2009-07-30 23:51 . 2008-04-07 22:42 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Verizon
2009-07-30 23:51 . 2004-08-07 21:08 -------- d-----w- c:\program files\InstallShield Installation Information
2009-07-25 09:23 . 2008-12-28 00:47 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-07-23 22:26 . 2009-07-07 14:11 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\VOL_TOOLBAR
2009-07-17 19:01 . 2004-08-07 18:46 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-15 13:10 . 2009-07-15 13:10 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-07-15 12:51 . 2009-07-15 12:51 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes
2009-07-15 12:51 . 2009-07-15 12:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-14 11:26 . 2005-08-03 01:50 -------- d-----w- c:\program files\Google
2009-07-14 03:43 . 2004-08-07 18:47 286208 ------w- c:\windows\system32\wmpdxm.dll
2009-07-13 22:11 . 2008-04-04 17:54 -------- d-----w- c:\program files\OpenOffice.org 2.4
2009-07-10 11:06 . 2009-07-10 11:06 68 ----a-w- c:\windows\system32\jshed.exe.bat
2009-07-06 23:02 . 2005-04-30 23:25 -------- d-----w- c:\program files\Shockwave.com
2009-07-03 17:09 . 2004-08-07 18:47 915456 ----a-w- c:\windows\system32\wininet.dll

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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:26 pm

2009-07-01 20:43 . 2007-03-29 21:44 -------- d-----w- c:\program files\Legacy Interactive
2009-07-01 20:42 . 2006-06-01 23:12 -------- d-----w- c:\program files\DNA
2009-07-01 20:36 . 2006-12-10 01:00 -------- d-----w- c:\program files\Disney
2009-06-29 14:10 . 2009-06-29 14:10 152576 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-06-28 02:14 . 2005-04-15 21:14 47 -c--a-w- c:\windows\popcinfo.dat
2009-06-20 20:44 . 2008-10-06 12:48 -------- d-----w- c:\program files\Safari
2009-06-20 20:42 . 2009-06-20 20:41 -------- d-----w- c:\program files\iTunes
2009-06-20 20:42 . 2009-06-20 20:42 -------- d-----w- c:\program files\iPod
2009-06-20 20:41 . 2008-09-29 02:37 -------- d-----w- c:\program files\Common Files\Apple
2009-06-20 20:39 . 2009-06-20 20:38 -------- d-----w- c:\program files\QuickTime
2009-06-20 20:34 . 2009-06-20 20:34 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
2009-06-18 20:32 . 2009-06-10 13:58 1878984 ----a-w- c:\documents and settings\HP_Owner\Application Data\Macromedia\Flash Player\[You must be registered and logged in to see this link.]
2009-06-16 14:36 . 2004-08-11 03:50 81920 ------w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2004-08-07 18:47 119808 ------w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2004-08-07 18:47 76288 ------w- c:\windows\system32\telnet.exe
2009-06-10 14:13 . 2004-08-07 18:46 84992 ------w- c:\windows\system32\avifil32.dll
2009-06-10 13:19 . 2004-08-07 18:59 2066432 ------w- c:\windows\system32\mstscax.dll
2009-06-10 06:14 . 2004-08-07 18:47 132096 ------w- c:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2004-08-07 18:47 1291264 ------w- c:\windows\system32\quartz.dll
2009-05-27 17:44 . 2009-05-27 17:44 622592 ----a-w- c:\documents and settings\HP_Owner\Application Data\Verizon\VSP\downloads\Verizon-Welcome-70-WithAdsTracking.41.zip.dir\all\tools\TCC.exe
2005-12-27 19:01 . 2005-12-27 19:01 0 -csha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((( [You must be registered and logged in to see this link.] )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-08-19 19:56 . 2009-08-19 19:56 16384 c:\windows\Temp\Perflib_Perfdata_668.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-18 68856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-08 49152]
"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-08 659456]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-08-07 180269]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-15 233472]
"PS2"="c:\windows\system32\ps2.exe" [2002-10-16 81920]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-17 28672]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-14 177472]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-06-05 292136]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-03-04 88209]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2005-04-06 90112]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="c:\progra~1\SYMNET~1\SNDWarn.exe" [2004-10-29 218232]

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:26 pm

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoSetActiveDesktop"= 1 (0x1)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Microsoft Games\\Zoo Tycoon 2 Trial Version\\zt2demoretail.exe"=
"c:\\Program Files\\Savings Bond Wizard\\SBWizard.exe"=
"c:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [8/12/2009 3:00 PM 64160]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [1/29/2009 12:11 AM 13088]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/3/2009 10:49 AM 1029456]
R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [9/22/2008 4:58 PM 693512]
R2 RadialpointSafeConnectAgent;Verizon Internet Security Suite SafeConnectAgent;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\bin\SanaAgent.exe [11/14/2008 6:28 PM 4937752]
R3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [9/22/2008 4:58 PM 910600]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [11/14/2008 6:28 PM 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [11/14/2008 6:28 PM 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Verizon\Verizon Internet Security Suite\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [11/14/2008 6:28 PM 27376]
S1 SASDIFSV;SASDIFSV;\??\c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASDIFSV.SYS --> c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASDIFSV.SYS [?]
S1 SASENUM;SASENUM;\??\c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASENUM.SYS --> c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASENUM.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASKUTIL.sys --> c:\documents and settings\HP_Owner\Desktop\SUPERAntiSpyware\SASKUTIL.sys [?]
S3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [4/22/2009 10:38 AM 170736]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-08-17 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-07-03 14:49]

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:27 pm

2009-07-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-08-15 c:\windows\Tasks\rpc.job
- c:\program files\Winferno\RegistryPowerCleaner\RegPowerClean.exe [2007-05-05 19:24]

2009-08-18 c:\windows\Tasks\User_Feed_Synchronization-{D270E24C-4257-45B7-BC24-AE98444D1DFD}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
------- Supplementary Scan -------
.
mSearch Bar = [You must be registered and logged in to see this link.]
mWindow Title = Microsoft Internet Explorer provided by Comcast
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {07246F83-6D48-4559-81EC-117CBAE54F1B} - [You must be registered and logged in to see this link.]
DPF: {41F841C1-AE16-11D5-8817-0050DA6EF5E5} - [You must be registered and logged in to see this link.]
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - [You must be registered and logged in to see this link.]
DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} - [You must be registered and logged in to see this link.]
DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} - [You must be registered and logged in to see this link.]
FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9re8kr0b.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-08-19 15:57
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Wed Aug 19, 2009 8:27 pm

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3952)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\windows\IME\SPGRMR.DLL
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Verizon\Verizon Internet Security Suite\Fws.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
**************************************************************************
.
Completion time: 2009-08-19 16:18 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-19 20:18
ComboFix2.txt 2009-08-18 22:22

Pre-Run: 164,129,329,152 bytes free
Post-Run: 163,965,603,840 bytes free

332 --- E O F --- 2009-08-13 03:24

mmshimko
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Re: Help! Still having difficulty from antivirus pro????

Post by Belahzur on Wed Aug 19, 2009 8:50 pm

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Gender Gender : Male
OS OS : XP SP3 Media Centre
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Re: Help! Still having difficulty from antivirus pro????

Post by mmshimko on Thu Aug 20, 2009 12:36 am

Just wanted to say thanks again! I think everything is running smoothly now. I can run my internet security suite with no trouble now and it appears to be virus free.

I can't thank you guys enough! I will definitely get the word out and when I get paid I will throw a little cash your way too.

Michele

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