Help with Antivirus System Pro

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Help with Antivirus System Pro

Post by spinner on 15th August 2009, 11:17 pm

I downloaded Malwarebytes but when I try to run it I get errors, Runtime error = 0, and Runtime error 440 automation error so it won't run. I ran Hijackthis and here is my log

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\jywbir\shobsysguard.exe
C:\Program Files\Adware_Pro\Adware_Pro.exe
C:\Program Files\ALLTEL Communications\ALLTEL Internet Accelerator Client\NGSpawner.exe
C:\Program Files\ALLTEL Communications\ALLTEL Internet Accelerator Client\NettGain1200_C.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\B's Recorder GOLD8\bgsvc.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {dd634e3e-abc7-4286-8d55-dfd3aa3f2cc5} - (no file)
O4 - HKLM\..\Run: [PCinfo] C:\Program Files\Panasonic\PCINFO\SetDiag.exe /FirstLogin
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Adware_ProMFCT] C:\Program Files\Adware_Pro\Adware_Pro.exe
O4 - HKCU\..\Run: [system tool] C:\Program Files\jywbir\shobsysguard.exe
O4 - HKCU\..\Run: [Adware_ProNET] C:\Program Files\Adware_Pro\Adware_Pro.exe
O4 - Startup: deleteprefetch.bat
O4 - Global Startup: ALLTEL Internet Accelerator Client.lnk = C:\Program Files\ALLTEL Communications\ALLTEL Internet Accelerator Client\NGSpawner.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Service (bgsvc) - B.H.A Corporation - C:\Program Files\B's Recorder GOLD8\bgsvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9acc0b7e62482) (gupdate1c9acc0b7e62482) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 5768 bytes

please help me kill this bug!

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Re: Help with Antivirus System Pro

Post by Belahzur on 16th August 2009, 12:18 am

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
    O4 - HKCU\..\Run: [Adware_ProMFCT] C:\Program Files\Adware_Pro\Adware_Pro.exe
    O4 - HKCU\..\Run: [system tool] C:\Program Files\jywbir\shobsysguard.exe
    O4 - HKCU\..\Run: [Adware_ProNET] C:\Program Files\Adware_Pro\Adware_Pro.exe
    O4 - Startup: deleteprefetch.bat


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Help with Antivirus System Pro

Post by spinner on 16th August 2009, 2:01 pm

I got mbam to run and here's what it found

Scan type: Full Scan (C:\|)
Objects scanned: 158325
Time elapsed: 41 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\gamevance.linker (Adware.BHO) -> No action taken.
HKEY_CLASSES_ROOT\TypeLib\{1d22e9e4-f771-4b8d-aa68-ba04e8980e07} (Adware.BHO) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{a851c98a-6136-4b02-9ec7-22aaf33e7b97} (Adware.BHO) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{da4b6a86-82e7-4a9e-abb9-3b225bc214a4} (Adware.BHO) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> No action taken.
HKEY_CLASSES_ROOT\gamevance.linker.1 (Adware.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\gamevance (Adware.Gamevance) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Adware_ProNE (Rogue.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\CMVideoPlugin (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\cmvideo.cmvideoplugin (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\cmvideo.cmvideoplugin.1 (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\cmvideo.xmldomdocumenteventssink (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\cmvideo.xmldomdocumenteventssink.1 (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\AppID\CMVideo.dll (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\gvtl (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Adware_Pro (Rogue.AdwarePro) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Gamevance (Adware.Gamevance) -> No action taken.
C:\Program Files\CMVideoPlugin (Trojan.BHO) -> No action taken.
C:\Documents and Settings\All Users\AVP 2009 (Malware.Trace) -> No action taken.

Files Infected:
C:\Program Files\Gamevance\gvtl.dll (Adware.BHO) -> No action taken.
C:\Documents and Settings\Administrator\Desktop\AdwarePro_Setup.exe (Rogue.AdwarePro) -> No action taken.
C:\Program Files\Trend Micro\HijackThis\backups\backup-20090815-180252-579.dll (Trojan.BHO) -> No action taken.
C:\Program Files\Trend Micro\HijackThis\backups\backup-20090816-075102-191.dll (Trojan.BHO) -> No action taken.
C:\RECYCLER\S-1-5-21-991173501-3096420548-355359547-500\Dc11.exe (Rogue.Installer) -> No action taken.
C:\RECYCLER\S-1-5-21-991173501-3096420548-355359547-500\Dc12.exe (Rogue.Installer) -> No action taken.
C:\RECYCLER\S-1-5-21-991173501-3096420548-355359547-500\Dc13.exe (Rogue.Installer) -> No action taken.
C:\RECYCLER\S-1-5-21-991173501-3096420548-355359547-500\Dc14.exe (Trojan.Downloader) -> No action taken.
C:\RECYCLER\S-1-5-21-991173501-3096420548-355359547-500\Dc28.exe (Rogue.Installer) -> No action taken.
C:\System Volume Information\_restore{0706E590-BDA5-4BB0-B030-334E88E30D08}\RP730\A0236327.exe (Rogue.AdwarePro) -> No action taken.
C:\System Volume Information\_restore{0706E590-BDA5-4BB0-B030-334E88E30D08}\RP730\A0236334.dll (Trojan.BHO) -> No action taken.
C:\System Volume Information\_restore{0706E590-BDA5-4BB0-B030-334E88E30D08}\RP730\A0236452.dll (Trojan.BHO) -> No action taken.
C:\System Volume Information\_restore{0706E590-BDA5-4BB0-B030-334E88E30D08}\RP730\A0236462.dll (Trojan.BHO) -> No action taken.
C:\Program Files\Gamevance\ars.cfg (Adware.Gamevance) -> No action taken.
C:\Program Files\Gamevance\gvun.exe (Adware.Gamevance) -> No action taken.
C:\Program Files\Gamevance\icon.ico (Adware.Gamevance) -> No action taken.
C:\WINDOWS\system32\MSVolume.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\Microsoft\profile.dat (Malware.Trace) -> No action taken.

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Re: Help with Antivirus System Pro

Post by Belahzur on 16th August 2009, 6:46 pm

Hello.
You don't need to do a full scan, do a quick scan instead.
Did you remove everything it found? MBAM says no action taken in that log.


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Re: Help with Antivirus System Pro

Post by spinner on 16th August 2009, 9:11 pm

Yes it did remove everything and all seems well. Thank you so much for your support. After I contacted you my wife let me know her computer had a similar "anitvirus" problem. I had to start her computer in safe mode to download Malwarebytes and run it. I updated her Norton antivirus software and ran it before Malwarebytes and it didn't find any problems. What antivirus program do you recommend to stop this from happening in the first place?

Thanks again, you're a life saver!

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Re: Help with Antivirus System Pro

Post by Belahzur on 16th August 2009, 9:23 pm

Hello.
Before we move onto another machine, I want one last scan from this machine we've worked on, MBAM found a lot of stuff and I'm not convinced all the malware is gone.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


Once we are done here, then I will look at your wife's machine. This is to avoid confusion.


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Re: Help with Antivirus System Pro

Post by spinner on 17th August 2009, 2:36 am

Here's the file:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 21:32:25.84 on Sun 08/16/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.246.36 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ALLTEL Communications\ALLTEL Internet Accelerator Client\NGSpawner.exe
C:\Program Files\ALLTEL Communications\ALLTEL Internet Accelerator Client\NettGain1200_C.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\B's Recorder GOLD8\bgsvc.exe
C:\WINDOWS\system32\bmwebcfg.exe
svchost.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
mWinlogon: System=c:\windows\system32\svcnost.exe,
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PCinfo] c:\program files\panasonic\pcinfo\SetDiag.exe /FirstLogin
mRun: [IntelZeroConfig] c:\program files\intel\wireless\bin\ZCfgSvc.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\documents and settings\administrator\start menu\programs\startup\deleteprefetch.bat
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\alltel~1.lnk - c:\program files\alltel communications\alltel internet accelerator client\NGSpawner.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
LSP: bmnet.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - [You must be registered and logged in to see this link.]
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
Notify: igfxcui - igfxsrvc.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\ijblqsqp.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-11 124832]
R2 bgsvc;B's Recorder GOLD Service;c:\program files\b's recorder gold8\bgsvc.exe [2007-2-26 81920]
R2 brecal;Panasonic Battery Recalibration Driver;c:\program files\panasonic\brecal\Brecal.sys [2006-2-22 7168]
R2 pcinfo;Panasonic PC Info. Viewer Driver;c:\program files\panasonic\pcinfo\PCINFO.sys [2006-2-22 7168]
R2 SDKEY;Panasonic SD Misc. Function Driver;c:\program files\panasonic\sdkey\SDKEY.sys [2006-2-22 8192]
R3 HOTKEY;Panasonic Hotkey Driver;c:\windows\system32\drivers\HOTKEY.SYS [2006-2-22 10112]
S2 gupdate1c9acc0b7e62482;Google Update Service (gupdate1c9acc0b7e62482);c:\program files\google\update\GoogleUpdate.exe [2009-3-24 133104]
S3 ACGPRS;Sierra Wireless 3G Adapter;c:\windows\system32\drivers\acgprs.sys [2006-2-14 97280]
S3 FIDMOU;Fujitsu touchpad;c:\windows\system32\drivers\Fidmou.sys [2006-2-22 23463]
S3 LSWPCv4;Wireless-B Notebook Adapter Driver;c:\windows\system32\drivers\rtl8180.sys [2003-10-1 184832]

=============== Created Last 30 ================

2009-08-16 08:04 --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-08-16 08:03 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-16 08:03 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-16 08:03 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-15 18:57 --d----- c:\program files\Enigma Software Group
2009-08-15 17:11 --d----- c:\program files\Trend Micro
2009-08-15 16:43 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-15 12:59 --d----- c:\program files\jywbir
2009-08-13 04:41 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-13 04:37 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-07 04:49 --d----- C:\85b26706aa791fe921f4dc408712
2009-08-05 04:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-07-22 17:40 57,398 ac------ c:\windows\system32\dllcache\imjpdadm.exe

==================== Find3M ====================

2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-06-29 11:12 827,392 a------- c:\windows\system32\wininet.dll
2009-06-29 11:12 78,336 a------- c:\windows\system32\ieencode.dll
2009-06-29 11:12 17,408 -------- c:\windows\system32\corpol.dll
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 07:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 07:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 01:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 22:34 348,160 a------- c:\windows\system32\msvcr71.dll
2009-06-03 22:34 499,712 a------- c:\windows\system32\msvcp71.dll
2009-06-03 14:09 1,291,264 a------- c:\windows\system32\quartz.dll
2007-12-06 13:40 2,447 a------- c:\program files\ALLTEL Internet Accelerator Client setup.log
2008-09-08 12:55 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 21:33:15.53 ===============

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Re: Help with Antivirus System Pro

Post by Belahzur on 17th August 2009, 1:40 pm

Still infected... Shocking Whoa Even worse than that, you aren't running ANY antivirus.
Were gonna need to do deeper here, a rootkit maybe hiding.

Hello.

  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Help with Antivirus System Pro

Post by spinner on 18th August 2009, 12:09 am

Here it is

ComboFix 09-08-10.06 - Administrator 08/17/2009 18:37.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.246.81 [GMT -5:00]
Running from: c:\documents and settings\Administrator\Desktop\Combo-Fix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\data
c:\data\reflection\Tccvax1.r4w
c:\data\reflection\tclims.r4w
c:\docume~1\ADMINI~1\LOCALS~1\Temp\1.wmv
c:\recycler\S-1-5-21-1844237615-573735546-839522115-500
c:\windows\Installer\17eb3fc.msp
c:\windows\system32\Ijl11.dll

.
((((((((((((((((((((((((( Files Created from 2009-07-17 to 2009-08-17 )))))))))))))))))))))))))))))))
.

2009-08-17 20:33 . 2009-08-17 20:33 -------- d-----w- c:\windows\LastGood
2009-08-16 13:04 . 2009-08-16 13:04 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-08-16 13:03 . 2009-08-03 18:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-16 13:03 . 2009-08-16 13:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-08-16 13:03 . 2009-08-03 18:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-15 23:57 . 2009-08-15 23:57 -------- d-----w- c:\program files\Enigma Software Group
2009-08-15 22:11 . 2009-08-15 22:11 -------- d-----w- c:\program files\Trend Micro
2009-08-15 21:43 . 2009-08-15 21:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-15 17:59 . 2009-08-15 17:59 -------- d-----w- c:\program files\jywbir
2009-08-13 09:37 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-08-07 09:49 . 2009-08-07 09:49 -------- d-----w- C:\85b26706aa791fe921f4dc408712
2009-08-05 09:01 . 2009-08-05 09:01 204800 -c----w- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-22 22:40 . 2004-08-05 05:00 57398 -c--a-w- c:\windows\system32\dllcache\imjpdadm.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-17 20:44 . 2009-03-24 20:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-08-16 12:59 . 2007-12-22 18:05 -------- d-----w- c:\program files\Conduit
2009-08-16 12:54 . 2009-01-30 06:09 -------- d-----w- c:\documents and settings\Administrator\Application Data\MP3Rocket
2009-08-15 23:50 . 2008-06-27 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-08-15 23:48 . 2008-06-27 23:19 -------- d-----w- c:\documents and settings\Administrator\Application Data\AVGTOOLBAR
2009-08-05 09:01 . 2006-02-22 10:18 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-17 19:01 . 2006-02-22 10:17 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2006-02-22 10:21 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2006-02-22 10:19 827392 ----a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2006-02-22 10:18 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2006-02-22 10:17 17408 ------w- c:\windows\system32\corpol.dll
2009-06-16 14:36 . 2006-02-22 10:19 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2006-02-22 10:18 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-12 19:11 . 2009-06-12 19:11 390664 ----a-w- c:\documents and settings\Administrator\Application Data\Real\RealPlayer\Update\realplayer11gold.exe
2009-06-12 12:31 . 2006-02-22 10:19 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 12:31 . 2006-02-22 10:19 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:19 . 2006-02-22 19:32 2066432 ----a-w- c:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2006-02-22 10:17 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2006-02-22 10:19 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-04 03:34 . 2003-02-21 12:42 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-06-04 03:34 . 2003-03-19 06:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2009-06-03 19:09 . 2006-02-22 10:19 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-06-01 21:51 . 2009-06-01 21:51 57344 ----a-r- c:\documents and settings\Administrator\Application Data\Microsoft\Installer\{48BD7902-63D3-416B-8FDD-7E2B1D1F9201}\Oceanlog.exe1_C5026697EF244064AC259DA5E6FB8487.exe
2009-06-01 21:51 . 2009-06-01 21:51 57344 ----a-r- c:\documents and settings\Administrator\Application Data\Microsoft\Installer\{48BD7902-63D3-416B-8FDD-7E2B1D1F9201}\Oceanlog.exe_C5026697EF244064AC259DA5E6FB8487.exe
2009-06-01 21:51 . 2009-06-01 21:51 17774 ----a-r- c:\documents and settings\Administrator\Application Data\Microsoft\Installer\{48BD7902-63D3-416B-8FDD-7E2B1D1F9201}\ARPPRODUCTICON.exe
2007-12-06 18:40 . 2007-12-06 18:39 2447 ----a-w- c:\program files\ALLTEL Internet Accelerator Client setup.log
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 1289000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCinfo"="c:\program files\Panasonic\PCINFO\SetDiag.exe" [2005-06-15 45056]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-10-04 401408]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-06-04 198160]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
deleteprefetch.bat [2005-1-21 30]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
ALLTEL Internet Accelerator Client.lnk - c:\program files\ALLTEL Communications\ALLTEL Internet Accelerator Client\NGSpawner.exe [2007-12-6 45056]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2005-10-04 06:59 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\Picture Motion Browser Media Check Tool.lnk
backup=c:\windows\pss\Picture Motion Browser Media Check Tool.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Panasonic Hand Writing.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Panasonic Hand Writing.lnk
backup=c:\windows\pss\Panasonic Hand Writing.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^RAMASST.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\RAMASST.lnk
backup=c:\windows\pss\RAMASST.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Fieldbus\\KAPPA\\BIN\\Prjmn.exe"=
"c:\\Fieldbus\\YKIKI\\PRG\\DVMNTMNG.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\ALLTEL Communications\\ALLTEL Internet Accelerator Client\\NettGain1200_C.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\Program Files\\Java\\jre1.6.0_01\\bin\\javaw.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R2 brecal;Panasonic Battery Recalibration Driver;c:\program files\Panasonic\BRECAL\Brecal.sys [2/22/2006 3:04 PM 7168]
R2 pcinfo;Panasonic PC Info. Viewer Driver;c:\program files\Panasonic\PCINFO\PCINFO.sys [2/22/2006 3:13 PM 7168]
R2 SDKEY;Panasonic SD Misc. Function Driver;c:\program files\Panasonic\SDKEY\SDKEY.sys [2/22/2006 3:14 PM 8192]
S3 ACGPRS;Sierra Wireless 3G Adapter;c:\windows\system32\drivers\acgprs.sys [2/14/2006 3:07 PM 97280]
S3 FIDMOU;Fujitsu touchpad;c:\windows\system32\drivers\Fidmou.sys [2/22/2006 5:23 AM 23463]
S3 LSWPCv4;Wireless-B Notebook Adapter Driver;c:\windows\system32\drivers\rtl8180.sys [10/1/2003 11:54 AM 184832]
.
Contents of the 'Scheduled Tasks' folder

2009-07-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 18:34]

2009-08-17 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-24 20:34]

2009-08-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-24 20:39]

2009-08-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-24 20:39]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
LSP: bmnet.dll
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\ijblqsqp.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.7\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-08-17 18:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(812)
c:\program files\Intel\Wireless\Bin\LgNotify.dll

- - - - - - - > 'lsass.exe'(868)
c:\windows\system32\bmnet.dll
.
Completion time: 2009-08-17 18:49
ComboFix-quarantined-files.txt 2009-08-17 23:48

Pre-Run: 41,430,872,064 bytes free
Post-Run: 42,454,618,112 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

159 --- E O F --- 2009-08-14 08:06

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Re: Help with Antivirus System Pro

Post by Belahzur on 18th August 2009, 3:51 pm

Hello.

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    c:\program files\jywbir
    c:\program files\Conduit
    c:\documents and settings\Administrator\Start Menu\Programs\Startup\deleteprefetch.bat
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=-


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Help with Antivirus System Pro

Post by spinner on 18th August 2009, 9:56 pm

Here you go

========== FILES ==========
c:\program files\jywbir moved successfully.
c:\program files\Conduit moved successfully.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\deleteprefetch.bat moved successfully.
File/Folder [HKEY_LOCAL_MACHINE\software\microsoft\security center] not found.
File/Folder AntiVirusOverride"= not found.

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Re: Help with Antivirus System Pro

Post by Belahzur on 19th August 2009, 12:10 am

Now install an AV.

You aren't running Anti Virus Software

Please install Avira antivirus otherwise you won't be protected.

1) [You must be registered and logged in to see this link.]
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


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Re: Help with Antivirus System Pro

Post by spinner on 28th August 2009, 8:42 pm

I downloaded Antivir software and ran it but it won't finish loading. When I fill in my personal information a dialup access box pops up (I am already connected on DSL) the error says to check the date, internet accessability,and firewall settings. These all check good, I even turned the firewall off for this process but I get the same errors.

thanks

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Re: Help with Antivirus System Pro

Post by spinner on 28th August 2009, 9:09 pm

That sounds like the virus I just got rid of, you're at the right place. I posted a new thread and a tech from this site contacted me and worked me through it. Good Luck

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