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I need help with this virus. It blocked me out of everything

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I need help with this virus. It blocked me out of everything

Post by carlosgarcia on Sat Aug 15, 2009 8:06 pm

Okay so the virus on my computer (not this one, another one) was ingested while attempting to download a "codec" to watch a certain video on a random website my brother stumbled across. Once it got on the computer I noticed everything changed. The links on the desktop have all turned white and I am required to know what program created everything in order to open it. A window pops up and it says "windows cannot open this file:" whether it be My Computer or Firefox, I'm given the option to either use the web service to find the appropriate program or select the program from a list. Basically my entire computer is frozen and I can't open a darn thing. The things I can access are the Recycle Bin and Internet Explorer, everything else has changed, the icons are different and I can't open it, HELP PLEASE!!!! I BEG YOU!!!!

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Re: I need help with this virus. It blocked me out of everything

Post by Belahzur on Sat Aug 15, 2009 8:32 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: I need help with this virus. It blocked me out of everything

Post by carlosgarcia on Sat Aug 15, 2009 8:47 pm

I tried to open it but it sent me here

[You must be registered and logged in to see this link.]

i clicked run but it just sent me there and basically told me:

Windows has the following information about this file type. This page will help you find software needed to open your file.


File Type: Unknown
Description: Windows does not recognize this file type.

You may search the following Web site for related software and information:

* Search the web



Have questions? See these Frequently Asked Questions.

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Re: I need help with this virus. It blocked me out of everything

Post by Belahzur on Sat Aug 15, 2009 11:22 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Re: I need help with this virus. It blocked me out of everything

Post by carlosgarcia on Sun Aug 16, 2009 10:18 am

but how do i download anything when i cant even open a simple program

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Re: I need help with this virus. It blocked me out of everything

Post by Belahzur on Sun Aug 16, 2009 6:45 pm

I went with DDS because it doesn't use exe file format, some malware isn't too wise as to what DDS is. ;)

You said Internet Explorer works, so I figured you could download things. If not, try downloading via another machine and transfer via USB.


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