Cannot log in to user account computer hangs

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Cannot log in to user account computer hangs

Post by gtp1 on 14th August 2009, 5:59 pm

I have tried to log in to my user account but the computer hangs up on clicking the user name(any user out of two)

here is the hijackthis log file i am only able to operate my system in safe mode so hijackthis log file also belongs to safe mode..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:56 PM, on 8/14/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\reader_s.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TEMP\1.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\ace\Desktop\winlogon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O4 - HKLM\..\Run: [28120] C:\WINDOWS\system32\9.tmp.exe
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [servises] C:\WINDOWS\system32\servises.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKLM\..\Policies\Explorer\Run: [servises] C:\WINDOWS\system32\servises.exe
O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\ace\reader_s.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [servises] C:\WINDOWS\system32\servises.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Policies\Explorer\Run: [servises] C:\WINDOWS\system32\servises.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [reader_s] C:\Documents and Settings\ace\reader_s.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Policies\Explorer\Run: [servises] C:\WINDOWS\system32\servises.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - [You must be registered and logged in to see this link.]
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - [You must be registered and logged in to see this link.]
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {B9F79165-A264-4C4A-A211-133A5E8D647F} (F-Secure Health Check 1.1) - [You must be registered and logged in to see this link.]
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) -
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{BDF43518-8EE6-418C-9110-714B8BF8B4EA}: NameServer = 202.159.219.229,202.159.217.198
O23 - Service: BitDefender Arrakis Server (Arrakis3) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: ICF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
--
End of file - 8257 bytes

gtp1
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Re: Cannot log in to user account computer hangs

Post by Belahzur on 14th August 2009, 6:21 pm

I'm afraid I have bad news.

Your system is infected with a polymorphic file infector called Virut. Virut is capable of infecting all the machine's executable files (.exe) and screensaver files (.scr). However, the problem is that the virus has a number of bugs in its code, and as a result, it may misinfect a proportion of executable files and therefore, the files are corrupted beyond repair. As of now, security experts suggest that a format and clean install, or destructive recovery if you have an OEM recovery partition, is the best way to clean the infection and it is the best and safest way to return the machine to its normal working state.

Backup all your documents and important items (personal data, work documents, etc) only. DO NOT backup any executable files (softwares) and screensavers (*.scr). It attempts to infect any accessed .exe or .scr files by appending itself to the executable.

Also, avoid backing up compressed files (zip/cab/rar) files that have .exe or .scr files inside them. Virut can penetrate and infect .exe files inside compressed files too.

Recent variants also modify htm, html, asp and php files.

Do not back up to another machine, as it may become compromised. Burn to DVD/CD, or to an external drive which has nothing else on it, and which you can format should it happen to become infected from the backups.


For more information, please see [You must be registered and logged in to see this link.]

Instructions how to format and reinstall Windows can be found [You must be registered and logged in to see this link.]


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Re: Cannot log in to user account computer hangs

Post by gtp1 on 14th August 2009, 6:29 pm

i have two more drives on the computer so can i use them for back up???

and i have a system restore console as well can it be of any help??

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Re: Cannot log in to user account computer hangs

Post by Belahzur on 14th August 2009, 9:04 pm

Recovery console is useless in a case like this, EVERY exe file is infected, a fresh start is needed.

You should be okay backing stuff up onto the external drive.


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Re: Cannot log in to user account computer hangs

Post by gtp1 on 18th August 2009, 4:08 pm

yes i have formatted the drive now i have also installed avira antivirus . I scanned my system after that and it shows the virut virus detection. Please help me in removing virut. thanks

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Re: Cannot log in to user account computer hangs

Post by Belahzur on 18th August 2009, 8:35 pm

Hello.
I can't be sure what version of Virut this is, but Virut now targets even more files, you cannot back anything up now.

Delete everything you backed up before, delete them from the external hardrive and re-format AGAIN. This time, ditch everything.


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Re: Cannot log in to user account computer hangs

Post by gtp1 on 31st August 2009, 3:00 pm

NEW report still have Virut...Avira found virut again...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:23:00 PM, on 8/31/2009
Platform: Windows XP SP3, v.5755 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\program files\permissionresearch\prmrsr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Computer\Desktop\winlogon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PermissionResearch] C:\program files\permissionresearch\prmrsr.exe -boot
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C2E6A9A-64CA-492C-B964-74E3BB3485E3}: NameServer = 202.159.219.229,202.159.217.198
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 8002 bytes

gtp1
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Re: Cannot log in to user account computer hangs

Post by Belahzur on 31st August 2009, 5:17 pm

Did Avira say where?


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Re: Cannot log in to user account computer hangs

Post by gtp1 on 31st August 2009, 7:56 pm

Somewhere in D drive...system restore...it is D:\System Volume Information\_restore{_______________________________}A0000834.exe


Last edited by gtp1 on 31st August 2009, 9:19 pm; edited 2 times in total

gtp1
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Re: Cannot log in to user account computer hangs

Post by gtp1 on 31st August 2009, 7:58 pm

Virus or unwanted program 'ADSPY/AdSpy.Gen [adware]'
detected in file 'C:\Documents and Settings\Computer\Local Settings\Temp\~osED.tmp\prmrsr.exe.
Action performed: Deny access

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Re: Cannot log in to user account computer hangs

Post by gtp1 on 7th September 2009, 1:41 pm

Will anyone help me here!!!!!!!!!!!!!1

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Re: Cannot log in to user account computer hangs

Post by Belahzur on 7th September 2009, 9:05 pm

Hello.
System restore/temp files are no real threat.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Download [You must be registered and logged in to see this link.]

  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:

  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:

  • Click Opera at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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