packed.monder

View previous topic View next topic Go down

packed.monder

Post by trere8 on Tue Aug 04, 2009 5:45 pm

Hello,
Sorry for this newbie post, but my sister ran AVG and found the packed.monder trojan on her Windows XP pc. It has disabled IE, Firefox, and Safari. So, she has no way to get online and post herself to ask for help. She also has no way to download any other diagnosis tools or fixes. Does anyone know of a way to help her without her being able to download anything? I am too far away to do anything other than relay more expert advice.

Thanks.

trere8
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-08-04
OS OS : XP
Points Points : 26815
# Likes # Likes : 0

View user profile

Back to top Go down

Re: packed.monder

Post by Belahzur on Tue Aug 04, 2009 6:51 pm

Hello.
Do you have a USB stick you can use?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre
Points Points : 245069
# Likes # Likes : 1

View user profile

Back to top Go down

Re: packed.monder

Post by trere8 on Wed Aug 05, 2009 2:17 am

Yes, I believe she does. Thanks for your reply!

trere8
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-08-04
OS OS : XP
Points Points : 26815
# Likes # Likes : 0

View user profile

Back to top Go down

Re: packed.monder

Post by Belahzur on Wed Aug 05, 2009 5:07 pm

Okay, you'll need to transfer the tools across from that.

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre
Points Points : 245069
# Likes # Likes : 1

View user profile

Back to top Go down

Re: packed.monder

Post by trere8 on Wed Aug 05, 2009 5:25 pm

Thank you! I emailed my sister, who is accessing the internet at her library, and getting that software via USB stick. I'll post her results as soon as she gets back to me. Thanks again!
-TR

trere8
Beginner
Beginner

Posts Posts : 3
Joined Joined : 2009-08-04
OS OS : XP
Points Points : 26815
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum