virus/malware

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Re: virus/malware

Post by sarah1215 on 8th August 2009, 1:10 am

pages do not want to load in ie. i cant even load this site. i tried to download kaspersky a few days ago but it would not download, either would avg. when i click on them it does nothing. the link works with firefox but i cant get to it in ie.

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Re: virus/malware

Post by sarah1215 on 8th August 2009, 1:14 am

ok i copied the link and pasted it, it worked. im going to try it now

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Re: virus/malware

Post by sarah1215 on 8th August 2009, 1:38 am

i tried to run it twice in ie but i get an error saying update failed, i must be online to run it,which i am. it says error key is expired.

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Re: virus/malware

Post by sarah1215 on 8th August 2009, 11:17 am

hi, just wanted to say that i ran mbam again and after that everything seems ok now. the files in the log though i thought were deleted previously but i guess not. ie is my only problem, i keep getting pop up ads from this site:
bestscanpc.org/win/?code=934

and also pages do not load.
i appreciate all your help!

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Re: virus/malware

Post by Belahzur on 8th August 2009, 3:56 pm

Hello.
Lets see what's installed, a toolbar maybe causing this.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: virus/malware

Post by sarah1215 on 8th August 2009, 5:58 pm

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9
AIM 6
AIM MusicLink 4.0.0.0
Apple Mobile Device Support
Apple Software Update
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Critical Update for Windows Media Player 11 (KB959772)
Dell Resource CD
Digital Line Detect
Download Updater (AOL LLC)
EA Download Manager
ESET Online Scanner v3
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
GoToAssist 8.0.0.514
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections 12.1.12.0
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 15
Java(TM) 6 Update 5
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0 Runtime
Modem Diagnostic Tool
Mozilla Firefox (3.0.13)
NetWaiting
OpenOffice.org Installer 1.0
Photo! Editor 1.1
PhotoScape
QuickTime
Realtek High Definition Audio Driver
Safari
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
SIM Edit Tool
Spybot - Search & Destroy
The Sims™ 3
Universal Caller ID
UniversalCallerID
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

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Re: virus/malware

Post by Belahzur on 8th August 2009, 8:31 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 5

How is the machine running now?


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Re: virus/malware

Post by sarah1215 on 8th August 2009, 8:47 pm

i feel awful to keep asking you guys for help! but the darn virus came back. its the windows pop saying im infected again, and then the antispyware 2009 starts scanning. it was running smooth this morning and then it just start happening again. its usually when i do searches on google.

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