"HELP ASAP" Vista blackscreen w/arrow only after logon
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- sw33tang3lNovice
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OS : Windows XP
Posts : 9
Rubies : 3273
Likes : 0
i really need help on my laptop. it's a windows vista home premium. after i log on the screen becomes blank with the arrow. i can move the arrow but nothing else appears. i tried pressing Ctrl+Alt+Del but nothing appears. i even tried restoring it to an earlier time but it didnt change anything. i even went into the registry and changed the value of Shell to explorer.exe but it went back to before after i restart. i went to BIOS and put it to default & nothing changed again. i tried safe mode:blackscreen with cursor too; last good known config: nothing changed.i tried solving it many ways according online but it didnt make a difference. the problem was cause by a windows update but i dont know how to fix it. "the only thing that worked was the SHIFT. i pressed it 5 times and i can open control panel, my computer, and stuff like that but i cant open task manager. please help because the laptop was just bought for a couple of months. please help & thank you
- Doctor InfernoSite Admin
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OS : Windows 7 Home Premium and Ultimate X64
Anti-Malware : Kaspersky PURE and Malwarebytes' Anti-Malware
Posts : 11975
Rubies : 75705
Likes : 14
Hello,
It seems that your Windows is corrupted. You can perform repair with your recovery partition. What is the brand of your laptop?
It seems that your Windows is corrupted. You can perform repair with your recovery partition. What is the brand of your laptop?
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