Antivirus Plus

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Antivirus Plus

Post by mmshimko on Thu Jul 30, 2009 7:50 pm

Ok I got tagged with this 2 weeks ago and followed someone's long list of free downloads to get rid of it, from a totally different site. It worked or at least I thought it did, only to get hit today. I stupidly called my internet provider because I pay extra for their virus protection and wondered why I couldn't run a diagnostic scan. So 1 hour later and they had me run Malwarebytes to remove the Antivirus plus. It appeared to work since I was able to restart my computer and it was gone (I had 18 viruses). But now I can't access any files with an exe. extention and I can't download anything.

I need some advice: anyone out there have any for me?

Michele

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Re: Antivirus Plus

Post by mmshimko on Fri Jul 31, 2009 12:34 am

Ok I am replying to my own post - but I thought you all should know that I am virus free for now. I had to wipe everything clean again. This time I did have help from my security suite techs. It took hours but I am up and running again.

So here's a question - how can you prevent this from happening again? I don't want to have to go through this again!!! I am going to search the forum to see if I can find any answers.

This is a great service by the way and I intend to talk it up to my friends - thanks guys!

Michele

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Re: Antivirus Plus

Post by Origin on Fri Jul 31, 2009 3:49 pm

Here are a few recommendations:

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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Re: Antivirus Plus

Post by mmshimko on Sat Aug 01, 2009 12:36 am

Origin

Thanks so much. I was using Google Chrome and switched back to Internet Explorer, maybe I will give Firefox a try. I have upped all my security systems and will follow the steps you have outlined.

I can't say enough how much I appreciate you guys being here. I will be checking back regularly and maybe check out the other forums. I am a huge hockey fan any chance anyone else would like to start talking about hockey on here? I am missing the season :con:

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Re: Antivirus Plus

Post by Belahzur on Sat Aug 01, 2009 1:34 am

We have other forums that aren't tech related, they are further down the forum. General Chat area is usually active.


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Re: Antivirus Plus

Post by Belahzur on Sat Aug 01, 2009 1:34 am

We have other forums that aren't tech related, they are further down the forum. General Chat area is usually active.


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