Dell computer freezing

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Dell computer freezing

Post by foleydx on Thu 23 Jul 2009, 4:42 am

this is my first time visiting this site, so thank you in advance to anyone who helps. I have a Dell. When I turn my computer on, it freezes after about 10 seconds. I have a password on my computer, so it gets to that screen, but then freezes. The computer works in safe mode. Any help is greatly appreciated!

Thank you,



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Re: Dell computer freezing

Post by Origin on Sat 25 Jul 2009, 5:10 am

Hello foleydx,

Welcome to Geek Police, my name is Origin and I will be helping you today. Please keep the following in mind:

  • If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
  • If you have any cracked/pirated software in your computer delete them or we will not help you.
  • Only follow advise from Geek Police Staff and not a regular member.
  • Do NOT run any tool without Geek Police supervision as it could hinder your system useless.
Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]


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