You Are the BEST

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You Are the BEST

Post by albertyneedshelpnow on 21st July 2009, 7:14 pm

Thank you so much for getting this junk OFF my computer. I use my laptop for EVERYTHING. I am currently on vacation and had to check my work, when that Personal Antivirus popped up on my computer. I panicked and hit it and it downloaded and I freaked, all within a minute. Once I saw that they wanted money, I knew it was false, so I clicked out of everything and went in safe mode. I tried to get it off on my own, but that did not work. Even my virus protection McAffe did not detect it. I looked up Personal Antivirus and your site showed up....I immediately registered and am so grateful.....your instructions were perfect and everything worked just as you stated it would. In less than 25 minutes (I have alot of stuff on my computer) the Personal Antivirus program was GONE....finished...caputski...yippie....thank you thank you thank you

I do have one did this thing know where I was? and could it take my personal information or was it just a spyware looking for me to purchase their product? I guess thats more than one question....but I'd love to know if they can really get any information from my computer, as I use it for work and use logmein and quickbooks and keep all sorts of personal stuff on here....I am not afraid of banking and paying credit cards because I have virus protection....I just want to know how they got in (its a pop up that I clicked on and they want me to buy....right? and thats it? or are they able to do what they say the virus does???? thats the part that scares me to death) guys are awesome and I will definately tell others about saved my vacation...



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Re: You Are the BEST

Post by Origin on 21st July 2009, 7:38 pm

Glad we could help Wink

There a ways that it could have entered your system for instance, you may have downloaded a malicious file and personal antivirus installed itself like that, another way is that you visited a malicious website that installed itself without your consent. By the way I don't recommend Mcafee, you should use Avira Free edition:

Here are a few recommendations for you:

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

While my help is always free, please consider donating to keep this site alive: Donate


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