laptop won't start up

View previous topic View next topic Go down

laptop won't start up

Post by PeterIII on 21st July 2009, 12:02 am

today i hit a popup for security system and it just took over my desktop.
None of my apps will launch. I was using Firefox as my brouser and it won't
start up again. I had Internet Explorer and I clicked that and low and behold
it launched! So I went to webroot and downloaded their anti-spyware anti-
virus software. When it finished downloading, it asked me to re-start, I did.
But it won't re-boot. It goes to the boot up menu options and none of them work.

Help!!!

PeterIII
Beginner
Beginner

Posts Posts : 2
Joined Joined : 2009-07-20
OS OS : XP
Points Points : 27004
# Likes # Likes : 0

View user profile

Back to top Go down

Re: laptop won't start up

Post by Origin on 21st July 2009, 6:58 pm

Hello PeterIII,

Welcome to Geek Police, my name is Origin and I will be helping you today. Please keep the following in mind:

  • If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
  • If you have any cracked/pirated software in your computer delete them or we will not help you.
  • Only follow advise from Geek Police Staff and not a regular member.
  • Do NOT run any tool without Geek Police supervision as it could hinder your system useless.
Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31523
# Likes # Likes : 0

View user profile

Back to top Go down

Re: laptop won't start up

Post by PeterIII on 22nd July 2009, 5:24 am

Origin,
Thanks for your reply. when this thing took over I was still able to access
the internet and downloaded a webroot app. the machine was on until
this download completed and asked me to restart. Now it remains in a
rolling re-boot. I don't have any pirated software, I'm not sure of the
term "cracked."

I took the machine to a local tech who thinks he can fix it.

Thanks,

PeterIII

PeterIII
Beginner
Beginner

Posts Posts : 2
Joined Joined : 2009-07-20
OS OS : XP
Points Points : 27004
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum