Adware

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Adware

Post by mattvfr on Mon Jul 20, 2009 1:15 pm

hi GP
my friends pc has been running slow, as he doesn't know the first thing about pc's i said i'd see what was causing the problems but i wouldn't remove anything without geekpolice advise, although his other friend had set 4 different homepages to load from browser which i couldn't see why so i set him up to standard msn homepage.

he's running -Windows XP version 2002- service pack 3.

i have installed the malwarebytes for him and run a quick scan, i haven't deleted them though i have left them quarentined and copied the log.

i haven't installed the highjackthis/mbam log as i was at his home and couldn't remember where to download from, if its any use i could send the log from malwarebytes.

would i need to be at his place for you to look at this ? if so i can set him up on your site on thursday then go from there.

hope you can help with this

thankyou

Matt

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Re: Adware

Post by Doctor Inferno on Mon Jul 20, 2009 1:38 pm

Hello,

We need the HijackThis log.


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Re: Adware

Post by mattvfr on Mon Jul 20, 2009 2:18 pm

Hi Doctor Inferno

okay thanks, yeah i'll set him an account on thursday as i'm not sure what java package he has running either, i doubt he's updated it.

thanks for quick reply
Matt

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