Possible Malware and internet problem! Please read

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Possible Malware and internet problem! Please read

Post by Rleeson85 on 17th July 2009, 10:16 pm

OK sorry if I am in the wrong place for this I am new here it is my first day, so hello to everyone. So to get on with my question/concern I will try to explain everything the best that I can. If there is any info needed that I may have left out please let me know, and sorry this may be kind of long. Thank you very much.

OK so I am on a PC running Windows Vista Home I am connected to wireless internet from another computer that has the router/modem, OK the internet works fine on everything else and even on my PC, But after so long (time differs) my PC will just stop being able to use Firefox or other browsers. Now I go to the network sharing center on the PC and it is still connected to the internet and at the bottom right hand corner of the screen it shows the globe there saying that the internet is fine. I am just unable to use Firefox or IE it just comes to a screen that says unable to connect? It does it for any website I try. Well I restart my computer and the web browser is working again no problem, but only for an hour or two sometimes less then once again I have to restart it for it to work again! During this whole time it says I am connected and the ping is great but just cant figure out why this happens? It is only my PC all others in the house works with no problems? Can anyone please help me or relate to this problem?

ALSO Sometimes when I type in the address bar ([You must be registered and logged in to see this link.] OR ([You must be registered and logged in to see this link.] it will take me to ([You must be registered and logged in to see this link.] some search engine tool bar thing? I try to refresh and it just sits on that page. So I type in AOL or Ebay again and well it works fine but I am not sure why all this is happening? Maybe possible malware?

OK so what I have done was the actions you said to take in a thread by making sure I had the latest versions of java and adobe. OK so I downloaded all of the new java and adobe and also all my PC updates are up to date. So I now downloaded Hijackthis and performed the process and I will post in the next thread its log that I was given.

Thanks so very much in advance this is greatly appreciated, and one other thing, I was going to try and reinstall Windows vista all over again but I cant seem to find the discs!

SORRY SO LONG Thank You!

(hijackthis Log posted below)

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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 17th July 2009, 10:20 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:06:07 PM, on 7/18/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16851)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMProcess.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Robert\Desktop\winlogon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: (no name) - {D032570A-5F63-4812-A094-87D007C23012} - C:\PROGRA~1\PRIVAC~1\tools\sp\sp.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [KMCONFIG] "C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe" KMConfig.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Openwares LiveUpdate] "C:\Program Files\LiveUpdate\LiveUpdate.exe"
O4 - HKLM\..\Run: [UVS10 Preload] "C:\Program Files\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Uninstall Adobe Download Manager] "C:\Program Files\NOS\bin\getPlus_HelperSvc.exe" /UninstallGet1noarp
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3936629883-3521386674-3727036042-1004\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /detectMem (User 'postgres')
O4 - Startup: qcrmfrlgc.lnk = C:\Windows\System32\qcrmfrlgc.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O9 - Extra button: PokerTime - {00000000-0000-0000-0000-000000000000} - C:\MicroGaming\Poker\PokerTime\MPPoker.exe (file missing) (HKCU)
O13 - Gopher Prefix:
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - [You must be registered and logged in to see this link.] - C:\Windows\system32\libusbd-nt.exe
O23 - Service: PostgreSQL Database Server 8.3 (pgsql-8.3) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.3\bin\pg_ctl.exe
O23 - Service: Syntek STK1150 Service (StkASSrv) - Syntek America Inc. - C:\Windows\System32\StkASv2K.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Messenger Sharing Folders USN Journal Reader service (usnjsvc) - Unknown owner - C:\Program Files\MSN Messenger\usnsvc.exe (file missing)

--
End of file - 6531 bytes

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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 18th July 2009, 5:08 am

OK sorry about that it wont happen again!


Last edited by Rleeson85 on 18th July 2009, 5:17 am; edited 1 time in total

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Re: Possible Malware and internet problem! Please read

Post by Doctor Inferno on 18th July 2009, 5:11 am

Hello,

Please bump your topic only after 48 hours, not 8 hours. Thank you.


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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 21st July 2009, 12:31 am

48 HOUR BUMB and to also add I have installed a free anti virus program that was recommended by this site its name was "Avira AntiVir" Which when I did the scan it had 2 detections of possible malware which was quarantined and removed sorry but I removed them without keeping track of what it said they were! But other then that all problems listed above still persist! Any help would be great thanks!!

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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 21st July 2009, 12:38 am

Hi Jack this info After have ran the anti virus software and removed the 2 detections not sure it will be any different but figure I would have it ready for anyone who helps just in case. Thank You!



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:38:47 PM, on 7/20/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16851)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\qcrmfrlgc.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMProcess.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Robert\Desktop\winlogon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: (no name) - {D032570A-5F63-4812-A094-87D007C23012} - C:\PROGRA~1\PRIVAC~1\tools\sp\sp.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [KMCONFIG] "C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe" KMConfig.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Openwares LiveUpdate] "C:\Program Files\LiveUpdate\LiveUpdate.exe"
O4 - HKLM\..\Run: [UVS10 Preload] "C:\Program Files\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3936629883-3521386674-3727036042-1004\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /detectMem (User 'postgres')
O4 - Startup: qcrmfrlgc.lnk = C:\Windows\System32\qcrmfrlgc.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O9 - Extra button: PokerTime - {00000000-0000-0000-0000-000000000000} - C:\MicroGaming\Poker\PokerTime\MPPoker.exe (file missing) (HKCU)
O13 - Gopher Prefix:
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - [You must be registered and logged in to see this link.] - C:\Windows\system32\libusbd-nt.exe
O23 - Service: PostgreSQL Database Server 8.3 (pgsql-8.3) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.3\bin\pg_ctl.exe
O23 - Service: Syntek STK1150 Service (StkASSrv) - Syntek America Inc. - C:\Windows\System32\StkASv2K.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Messenger Sharing Folders USN Journal Reader service (usnjsvc) - Unknown owner - C:\Program Files\MSN Messenger\usnsvc.exe (file missing)

--
End of file - 6815 bytes

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Re: Possible Malware and internet problem! Please read

Post by Origin on 21st July 2009, 7:01 pm

Hello Rleeson85,

Welcome to Geek Police, my name is Origin and I will be helping you today. Please keep the following in mind:

  • If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
  • If you have any cracked/pirated software in your computer delete them or we will not help you.
  • Only follow advise from Geek Police Staff and not a regular member.
  • Do NOT run any tool without Geek Police supervision as it could hinder your system useless.


  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {D032570A-5F63-4812-A094-87D007C23012} - C:\PROGRA~1\PRIVAC~1\tools\sp\sp.dll (file missing)
    O9 - Extra button: PokerTime - {00000000-0000-0000-0000-000000000000} - C:\MicroGaming\Poker\PokerTime\MPPoker.exe (file missing) (HKCU)



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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Origin
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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 22nd July 2009, 4:58 am

Malwarebytes' Anti-Malware 1.39
Database version: 2477
Windows 6.0.6000

7/22/2009 12:48:40 AM
mbam-log-2009-07-22 (00-48-40).txt

Scan type: Quick Scan
Objects scanned: 88199
Time elapsed: 7 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Robert\AppData\Roaming\Privacy components (Rogue.PrivacyComponents) -> Delete on reboot.
c:\Users\Robert\AppData\Roaming\privacy components\dbases (Rogue.PrivacyComponents) -> Delete on reboot.
c:\Users\Robert\AppData\Roaming\privacy components\keys (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\temp (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Privacy components (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
C:\Program Files\Privacy components (Rogue.Privacycomponents) -> Quarantined and deleted successfully.
c:\program files\privacy components\tools (Rogue.Privacycomponents) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Robert\AppData\Roaming\privacy components\dbases\cg.dat (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\dbases\mw.dat (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\dbases\rd.dat (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\dbases\sc.dat (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\dbases\sm.dat (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\dbases\sp.dat (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\keys\cg.key (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\keys\rd.key (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\keys\sc.key (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\keys\sp.key (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\temp\settings.ini (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
c:\Users\Robert\AppData\Roaming\privacy components\temp\spfilter (Rogue.PrivacyComponents) -> Quarantined and deleted successfully.
C:\Users\Robert\Desktop\winlogon.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 22nd July 2009, 5:01 am

Also the malware bytes program had deleted "hi jack this" I cant seem to find it now I was going to post another hi jack this log file also now that all this has been done! Should I re download that or is this MBAM log enough info? And again thank you so much for helping it means allot to me!

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Re: Possible Malware and internet problem! Please read

Post by Origin on 23rd July 2009, 7:53 pm

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 24th July 2009, 6:52 am

I need link for this "combo fix" file? and what is it?

I am not sure I understood that last post that was left my settings in firefox are already like that! And are you talking about downloading hi jack this again and then re name it to combofix? that way the malware bytes dont delete it or .... something else? Please tell me what else I need to do for I am still getting the redirect ask web page popping up when I try to goto youtube or ebay or something it just takes me to ask still after all this.
so can someone review what I have done so far and maybe let me know what step needs to be taken next please thanks so much again

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Re: Possible Malware and internet problem! Please read

Post by Rleeson85 on 27th July 2009, 2:15 am

BUMP
Also there was no link provided still for this combo-fix and no detail in what needs to be done with it?? can someone please fill me in a little more in detail?

The only problem that I have out of the 2 or 3 from the start of this thread is the redirect to ([You must be registered and logged in to see this link.]

So yea I am still having that problem so can someone maybe go over the info provided already and maybe let me know what I have to do next, and fill me in on this "combofix.exe" please?
thanks in advance so much!!

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Re: Possible Malware and internet problem! Please read

Post by Belahzur on 27th July 2009, 4:25 pm

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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