My computer is infected with system security 2009

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My computer is infected with system security 2009

Post by Rgordy on 17th July 2009, 1:25 am

My computer is infected with system security 2009. I have looked at the posting guidelines but system security is not letting me get on the Internet, so I cannot download any suggested software. The only reason I can post this is because I'm using my iPod touch. Any help would be appreciated. Thanks!

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Re: My computer is infected with system security 2009

Post by Doctor Inferno on 17th July 2009, 6:21 am

Hello,

You could use another media to transfer the files over to your infected PC, perhaps you can your iPod touch.


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Re: My computer is infected with system security 2009

Post by Rgordy on 17th July 2009, 7:55 am

A friend put malwarebites on a disc but renamed it "1" so that it would let us install it since it was not letting us install it when it was named malwarebites. Although this made it so we could install it, it will not run. We are unsure why. Would you have any idea?

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Re: My computer is infected with system security 2009

Post by Rgordy on 17th July 2009, 4:04 pm

How would I copy malwarebites onto my iPod?

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Re: My computer is infected with system security 2009

Post by Origin on 18th July 2009, 12:25 am

Hello, you can use a CD or USB drive to put files into the infected computer, the files you need to put right now are HijackThis and Malwarebytes. Once you have them on the infected computer let me know.


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Re: My computer is infected with system security 2009

Post by Rgordy on 24th July 2009, 1:00 am

I have installed both malwarebites and hijackthis. The background has also not shown up now but I'm not sure why. It's just a normal blue screen now. My internet does still not work though.

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Re: My computer is infected with system security 2009

Post by Rgordy on 24th July 2009, 2:40 am

I tried using safari instead of my usual browser, firefox, and safari worked. Internet explorer doesnt work though. Just wanted to let you know just in case it mattered. Thanks.

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Re: My computer is infected with system security 2009

Post by Rgordy on 27th July 2009, 12:43 am

bump

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Re: My computer is infected with system security 2009

Post by Belahzur on 27th July 2009, 4:19 pm

Hello.
Are you able to run Hijack This and get a log file?


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Re: My computer is infected with system security 2009

Post by Rgordy on 28th July 2009, 2:00 am

i tried running hijackthis and something pops up saying that i dont have the permission to run it.

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Re: My computer is infected with system security 2009

Post by Belahzur on 28th July 2009, 5:32 pm

You mean don't have permission to access the host file?


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Re: My computer is infected with system security 2009

Post by Rgordy on 28th July 2009, 6:10 pm

the popup exactly says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

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Re: My computer is infected with system security 2009

Post by Belahzur on 29th July 2009, 5:36 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
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  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Re: My computer is infected with system security 2009

Post by Rgordy on 30th July 2009, 10:40 pm

In the process of trying to download that DDS thing, safari, the only browser that was working, stopped working. How big of a flashdrive should I use to transfer those files to my PC?

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Re: My computer is infected with system security 2009

Post by Origin on 31st July 2009, 3:40 pm

Yes please do so.


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Re: My computer is infected with system security 2009

Post by Rgordy on 4th August 2009, 6:24 pm

Could I use the same flashdrive that I did to put malwarebites and hijack into my pc or is there a risk of transporting the virus from my pc to the computer I am going to download the DDS thing

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Re: My computer is infected with system security 2009

Post by Origin on 4th August 2009, 9:54 pm

You can use the same one.


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Re: My computer is infected with system security 2009

Post by Rgordy on 8th August 2009, 11:54 pm

So I can use the same flashdrive that I used in the infected computer to transfer the dds thing from another computer to my infected computer

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Re: My computer is infected with system security 2009

Post by Rgordy on 8th August 2009, 11:57 pm

Sorry, didn't see I already posted that.

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Re: My computer is infected with system security 2009

Post by Rgordy on 9th August 2009, 12:33 am

Trend Micro PC-cillin is not letting me run DDS, should I uninstall it? Even if i shut it down in task manager, it pops back up.

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Re: My computer is infected with system security 2009

Post by Belahzur on 9th August 2009, 1:08 am

Yes, temporarily uninstall if needed.


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Re: My computer is infected with system security 2009

Post by Rgordy on 9th August 2009, 2:38 am

My computer can't renew it's IP addressm which means i can get on the internet, which means PC-cillin can't configue (which it would normally do when I connect to the internet), which means every time I start to uninstall it, it tries to configure. And I can't uninstall a running program.

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Re: My computer is infected with system security 2009

Post by Belahzur on 9th August 2009, 11:08 am

Damn.

Please do the following in Safe Mode with Networking: as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Networking" and press your Enter key.

Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.) Once in the start up menu, select "Safe Mode with Networking", then try running from safe mode then.


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Re: My computer is infected with system security 2009

Post by Rgordy on 9th August 2009, 8:15 pm

whenever i try to boot up in safe mode this blue screen comes up that says "A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. check your hard drive corruption, and then restart your computer."

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Re: My computer is infected with system security 2009

Post by Rgordy on 12th August 2009, 11:47 pm

Bump

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Re: My computer is infected with system security 2009

Post by Belahzur on 13th August 2009, 12:12 am

Hello.
Sorry for the delay, your post slipped past our view.

Please download Revo Uninstall from here: [You must be registered and logged in to see this link.]

  1. Download and run the setup file for Revo Uninstaller.
  2. Once setup, run Revo Uninstaller.
  3. Select the following item for removal by clicking on it once.

    Trend Micro PC Cillin

  4. Then hit the "Uninstall" button at the top.
  5. Close Revo Uninstaller.


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Re: My computer is infected with system security 2009

Post by Rgordy on 13th August 2009, 1:11 am

I tried uninstalling trend micro normally and it uninstalled. A friend came over and installed norton on my computer saying that it would take it off, but I ran a scan and it didn't even detect anything. I tried running the dds but the scan still did not start.

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Re: My computer is infected with system security 2009

Post by Belahzur on 13th August 2009, 1:20 am

Hello.
I know what's up now, there has been new developments since your last post.

Please download SystemLook from one of the links below and save it to your Desktop.
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  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:

    :filefind
    scecli.dll
    netlogon.dll

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


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Re: My computer is infected with system security 2009

Post by Rgordy on 17th August 2009, 1:27 am

thanks for all of the help, but i went away for a bit and when i got back my dad had gotten someone to do a system restore so its working now. sorry for all of the work that i put you through. would you still like me to write a review?

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Re: My computer is infected with system security 2009

Post by Belahzur on 17th August 2009, 1:35 pm

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

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A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

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A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
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I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
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4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
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5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
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A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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