Personal Antivirus pop-up
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- Linda92117Beginner
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OS : Vista
Posts : 1
Rubies : 3204
Likes : 0
It appears that I am having the same problem as others. When I logged in this morning, a window popped up "Personal Antivirus" claiming that my machine is infected with viruses, worms, trojans, etc. I immediately ran a full scan on McAfee which reported no problems of any kind. However, I can't get rid of the Personal Antivirus popup and messages keep showing from bottom bar ... "Security Violation Error", "Windows Meta File Vulnerability-Vulnerability",
"Critical System Warning--Trojan Win-32.Agent.azsy", etc. I'm afraid to go online or do any type of work in Windows. My factory-ordered Dell is only 6 months old so I believe I have up to date programs. I use Mozilla Firefox and Vista. I am a consistent user of the internet, but have no savvy with equipment. Can you help me? Linda
"Critical System Warning--Trojan Win-32.Agent.azsy", etc. I'm afraid to go online or do any type of work in Windows. My factory-ordered Dell is only 6 months old so I believe I have up to date programs. I use Mozilla Firefox and Vista. I am a consistent user of the internet, but have no savvy with equipment. Can you help me? Linda
- Doctor InfernoSite Admin
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OS : Windows 7 Home Premium and Ultimate X64
Anti-Malware : Kaspersky PURE and Malwarebytes' Anti-Malware
Posts : 11975
Rubies : 75702
Likes : 14
Hello, please see if this Personal Antivirus removal guide helps:
http://www.geekpolice.net/malware-removal-guides-f12/how-to-remove-personal-antivirus-delete-guide-t7526.htm
If it doesn't, please read this: http://www.geekpolice.net/-t3821.htm
And post your HijackThis log here.
http://www.geekpolice.net/malware-removal-guides-f12/how-to-remove-personal-antivirus-delete-guide-t7526.htm
If it doesn't, please read this: http://www.geekpolice.net/-t3821.htm
And post your HijackThis log here.
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