WMP11 Won't Uninstall or Rollback

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Solved WMP11 Won't Uninstall or Rollback

Post by Griff on 16th July 2009, 10:16 am

Fresh after formatting and installing Windows XP, I installed WMP11. I didn't install WMP10, so I think I went from 9 to 11.

I want to remove WMP11 now because I need to put 10 on so my Creative Zen drivers will work.

I've tried a lot of things, but nothing has worked so far.

  • I've tried Control Panel > Add / Remove Programs, Uninstall (they call it Rollback) WMP11 and same for WMP11 Runtime.
  • I've tried booting up in Safe Mode (logging in as Administrator), and the same process as above.
  • I've removed all the WMP11 updates, and then tried rolling back WMP11 to the previous version, but still nothing.
  • I've tried the two methods shown on this Microsoft Support page -Linky-.
  • I've tried another Microsoft page -Linky- but this too doesn't work.
  • In these -Linky- instructions, step 8 says to remove Microsoft User-Mode Driver Frameworks Feature Pack 1.0. But it doesn't exist in my list of programs to add or remove.
  • I've tried installing WMP10 without having any success removing or rolling back WMP11, and I get an error message saying "This version of Windows Media Technologies is incompatible with this version of Windows. For more information, view the information at the Microsoft web site."


Any ideas anyone? I'm getting quite annoyed at how tedious this has become! Sad tearing

Griff
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Solved Re: WMP11 Won't Uninstall or Rollback

Post by Doctor Inferno on 16th July 2009, 11:01 am

Hello,

I need to put 10

What do you mean here?


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Solved Re: WMP11 Won't Uninstall or Rollback

Post by Griff on 16th July 2009, 11:12 am

I meant I need to install WMP10 because it contains drivers that allow my MTP device (Creative Zen Vision:M) to work properly with my computer. This is somewhat irrelevant, and I should / could have avoided this whole debacle if I hadn't gone from WMP9 to WMP11. I should have gone from WMP9 to WMP10 instead.

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Solved Re: WMP11 Won't Uninstall or Rollback

Post by Doctor Inferno on 17th July 2009, 6:40 am

Hello,

Can you try if a system restore works?


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Solved Re: WMP11 Won't Uninstall or Rollback

Post by Griff on 17th July 2009, 1:02 pm

Damn, i hadn't thought of that. I have re-installed Windows and that has solved the problem.

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Solved Re: WMP11 Won't Uninstall or Rollback

Post by Doctor Inferno on 17th July 2009, 1:07 pm

Oh well. Glad the problem has been solved... Sometimes complicated problems have the easiest solutions. Smile


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