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Removing System Security (HJT Log included)

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Removing System Security (HJT Log included)

Post by Hockeygirl on Mon Jul 13, 2009 1:42 am

I thought that I had removed the System Security Malware using Malwarebytes software last night, however, it seems that I didn't get everything since it's still hijacking our Internet Explorer. Yesterday we couldn't do anything so this is an improvement, but I'm sure there are some little pieces still in my computer that I didn't get rid of so I need your help.

I just ran another full scan using the Malwarebytes software and it came back with 0 infections. I can give you that log if you need it.

Here is my Hijack This Log as of 2 minutes ago.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:47 PM, on 7/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijack This\winlogon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AOL Instant Messenger] aimsgr.exe
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "G:\Allie's Stuff\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunServices: [AOL Instant Messenger] aimsgr.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US [You must be registered and logged in to see this link.]
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1013\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Matt')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1013\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Matt')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1013\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Matt')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1013\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Matt')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O8 - Extra context menu item: &AIM Search - [You must be registered and logged in to see this link.] Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Pool 2 - [You must be registered and logged in to see this link.]
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - [You must be registered and logged in to see this link.]
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - [You must be registered and logged in to see this link.]
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - [You must be registered and logged in to see this link.]
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - [You must be registered and logged in to see this link.]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

--
End of file - 11507 bytes
I

Hockeygirl
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Re: Removing System Security (HJT Log included)

Post by Belahzur on Mon Jul 13, 2009 4:09 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Tue Jul 14, 2009 1:41 am

Here's my MBAM log.

Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 5.1.2600 Service Pack 3

7/13/2009 8:33:02 PM
mbam-log-2009-07-13 (20-33-02).txt

Scan type: Quick Scan
Objects scanned: 126942
Time elapsed: 10 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\flashd32.dll (Spyware.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{38101905-d80f-4788-96f6-986a8186178a} (Spyware.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{38101905-d80f-4788-96f6-986a8186178a} (Spyware.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\flashd32.dll (Spyware.Agent) -> Delete on reboot.

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Re: Removing System Security (HJT Log included)

Post by Origin on Tue Jul 14, 2009 2:53 am

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Tue Jul 14, 2009 4:46 am

Combofix (Part 1)

ComboFix 09-07-13.01 - Mom 07/13/2009 23:00.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3711.3347 [GMT -5:00]
Running from: c:\documents and settings\Mom\Desktop\Combo-Fix.exe
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: Avira AntiVir PersonalEdition Classic *On-access scanning disabled* (Updated) {804E5358-FFA4-00F4-0D24-347CA8A3377C}
AV: Avira AntiVir PersonalEdition Classic *On-access scanning enabled* (Updated) {00000000-0000-0000-0000-000000000000}
AV: Avira AntiVir PersonalEdition Classic *On-access scanning enabled* (Updated) {804E5358-FFA4-00E3-0D24-347CA8A3377C}
AV: Avira AntiVir PersonalEdition Classic *On-access scanning enabled* (Updated) {804E5358-FFA4-00EB-0D24-347CA8A3377C}
AV: Avira AntiVir PersonalEdition Classic *On-access scanning enabled* (Updated) {804E5358-FFA4-00FC-0D24-347CA8A3377C}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\Installer\10f52cd.msp
c:\windows\Installer\120401a5.msp
c:\windows\Installer\121feec1.msp
c:\windows\Installer\148fc93c.msp
c:\windows\Installer\148fc940.msp
c:\windows\Installer\172a76ca.msp
c:\windows\Installer\174655ec.msp
c:\windows\Installer\19b6222f.msp
c:\windows\Installer\19b62233.msp
c:\windows\Installer\1c6cb2e6.msp
c:\windows\Installer\1edc837e.msp
c:\windows\Installer\1edc8382.msp
c:\windows\Installer\21930a42.msp
c:\windows\Installer\22c7ccec.msp
c:\windows\Installer\2402e356.msp
c:\windows\Installer\2402e359.msp
c:\windows\Installer\26b24b5e.msi
c:\windows\Installer\26b24b64.msi
c:\windows\Installer\26b24b6a.msi
c:\windows\Installer\26b58bdf.msp
c:\windows\Installer\26beed1.msp
c:\windows\Installer\290f1ac.msp
c:\windows\Installer\29277823.msp
c:\windows\Installer\29277827.msp
c:\windows\Installer\2acd88e.msp
c:\windows\Installer\2bdbe762.msp
c:\windows\Installer\2e4da2a3.msp
c:\windows\Installer\2e4da2a7.msp
c:\windows\Installer\31024277.msp
c:\windows\Installer\3373fe84.msp
c:\windows\Installer\3373fe88.msp
c:\windows\Installer\36289e77.msp
c:\windows\Installer\389a62c1.msp
c:\windows\Installer\389a62c5.msp
c:\windows\Installer\39cca87.msi
c:\windows\Installer\3b4efd46.msp
c:\windows\Installer\3cc2bf.msp
c:\windows\Installer\3dc0c7ca.msp
c:\windows\Installer\3dc0c7ce.msp
c:\windows\Installer\3dc36aa8.msp
c:\windows\Installer\4075554f.msp
c:\windows\Installer\42e71cb5.msp
c:\windows\Installer\42e71cb9.msp
c:\windows\Installer\459bb1ac.msp
c:\windows\Installer\480d749f.msp
c:\windows\Installer\480d74a3.msp
c:\windows\Installer\4ac07c10.msp
c:\windows\Installer\4d377bd4.msp
c:\windows\Installer\4d377bd8.msp
c:\windows\Installer\4fe67c73.msp
c:\windows\Installer\518b08c.msp
c:\windows\Installer\51cc142.msp
c:\windows\Installer\51cc146.msp
c:\windows\Installer\525dd60f.msp
c:\windows\Installer\525dd613.msp
c:\windows\Installer\531cd18.msp
c:\windows\Installer\531cd2b.msp
c:\windows\Installer\531cd3e.msp
c:\windows\Installer\550cde8d.msp
c:\windows\Installer\57843693.msp
c:\windows\Installer\57843697.msp
c:\windows\Installer\5a35d4ff.msp
c:\windows\Installer\5a35d503.msp
c:\windows\Installer\5caa8b40.msp
c:\windows\Installer\5caa8b44.msp
c:\windows\Installer\61d0f5e6.msp
c:\windows\Installer\61d0f5ea.msp
c:\windows\Installer\6357a7e.msp
c:\windows\Installer\66f7465d.msp
c:\windows\Installer\66f74661.msp
c:\windows\Installer\6c1da8d5.msp
c:\windows\Installer\6c1da8d9.msp
c:\windows\Installer\7140236d.msp
c:\windows\Installer\71402371.msp
c:\windows\Installer\766686a1.msp
c:\windows\Installer\766686a5.msp
c:\windows\Installer\7b73cd3.msp
c:\windows\Installer\7b8ced3f.msp
c:\windows\Installer\7b8ced43.msp
c:\windows\Installer\7d3348e.msp
c:\windows\Installer\80b34269.msp
c:\windows\Installer\80b3426d.msp
c:\windows\Installer\968b5e2.msp
c:\windows\Installer\a3e877e.msp
c:\windows\Installer\a431311.msp
c:\windows\Installer\a431315.msp
c:\windows\Installer\cdda1bd.msp
c:\windows\Installer\cf98b3f.msp
c:\windows\Installer\f64ea25.msp
c:\windows\Installer\f6971d0.msp
c:\windows\Installer\f6971d4.msp
c:\windows\system32\drivers\hjgruiltustgwp.sys
c:\windows\system32\hjgruiltgnlifl.dat
c:\windows\system32\hjgruinouiwhsl.dll
c:\windows\system32\hjgruiqaewksgn.dll
c:\windows\system32\hjgruixrvnavev.dat
c:\windows\system32\sahagent1014.exe
H:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_hjgruibcxfydhu


((((((((((((((((((((((((( Files Created from 2009-06-14 to 2009-07-14 )))))))))))))))))))))))))))))))
.

2009-07-14 01:02 . 2009-07-14 01:02 3775176 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-07-13 05:55 . 2009-07-13 05:55 -------- d-----w- c:\documents and settings\Matt.OFFICE\Local Settings\Application Data\IsolatedStorage
2009-07-13 05:55 . 2009-07-13 05:55 -------- d-----w- c:\documents and settings\Matt.OFFICE\Local Settings\Application Data\HP
2009-07-13 05:55 . 2009-07-13 05:55 -------- d-----w- c:\documents and settings\Matt.OFFICE\Application Data\HP
2009-07-13 05:53 . 2009-07-13 05:54 -------- d-----w- c:\documents and settings\Matt.OFFICE
2009-07-13 01:34 . 2009-07-13 01:35 -------- d-----w- c:\program files\Hijack This
2009-07-13 01:10 . 2009-07-13 01:09 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-07-13 01:08 . 2009-07-13 01:08 152576 ----a-w- c:\documents and settings\Mom\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-07-13 00:54 . 2009-07-13 01:01 -------- d-----w- c:\documents and settings\Mom\.SunDownloadManager
2009-07-09 05:36 . 2009-07-09 05:36 -------- d-----w- c:\program files\Regensoft
2009-07-09 05:36 . 2003-07-11 14:10 -------- d-----w- c:\program files\AviSynth 2.5
2009-07-08 03:43 . 2003-07-11 14:20 -------- d-----w- c:\program files\Opera
2009-07-08 03:08 . 2009-07-08 03:10 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-08 03:06 . 2009-07-08 03:06 -------- d-----w- c:\program files\Bonjour
2009-07-08 03:00 . 2009-06-05 16:42 2060288 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-07-07 22:43 . 2009-07-07 22:43 -------- d-sh--w- c:\documents and settings\Matt\PrivacIE
2009-07-07 22:43 . 2009-07-07 22:43 -------- d-sh--w- c:\documents and settings\Matt\IETldCache
2009-06-24 13:18 . 2009-06-24 13:18 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-06-19 02:56 . 2009-06-19 02:56 -------- d-sh--w- c:\documents and settings\Dad\PrivacIE

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-14 01:04 . 2003-07-11 15:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-13 18:36 . 2003-07-11 15:57 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-13 18:36 . 2003-07-11 15:57 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-13 05:55 . 2009-07-13 05:53 95176 ----a-w- c:\documents and settings\Matt.OFFICE\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-07-13 05:54 . 2009-07-13 05:54 134 ----a-w- c:\documents and settings\Matt.OFFICE\Local Settings\Application Data\fusioncache.dat
2009-07-13 01:21 . 2005-03-22 05:12 -------- d-----w- c:\program files\Java
2009-07-12 21:41 . 2003-07-11 14:08 -------- d-----w- c:\documents and settings\Mom\Application Data\Simple Star
2009-07-10 07:14 . 2007-10-08 22:51 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-07-10 02:05 . 2005-02-03 18:52 -------- d-----w- c:\program files\Quicken
2009-07-08 03:11 . 2007-11-19 13:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2009-07-08 03:08 . 2005-02-14 23:01 -------- d-----w- c:\program files\iPod
2009-07-08 03:08 . 2008-02-23 20:08 -------- d-----w- c:\program files\Common Files\Apple
2009-07-08 03:08 . 2006-10-12 21:33 -------- d-----w- c:\program files\iTunes
2009-07-08 03:05 . 2008-02-23 20:11 -------- d-----w- c:\program files\QuickTime
2009-07-07 23:28 . 2007-05-27 20:34 -------- d-----w- c:\program files\Google
2009-07-07 23:19 . 2004-03-17 20:09 -------- d-----w- c:\program files\ItsDeductible7
2009-06-12 13:16 . 2009-06-12 13:16 -------- d-----w- c:\program files\Avira
2009-06-12 13:16 . 2009-06-12 13:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira
2009-06-05 18:57 . 2009-06-05 18:57 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
2009-06-05 16:42 . 2008-02-23 20:09 39424 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-06-02 04:04 . 2009-06-02 04:04 -------- d-----w- c:\documents and settings\All Users\Application Data\HPSSUPPLY
2009-06-02 04:03 . 2008-09-11 03:53 -------- d-----w- c:\documents and settings\Mom\Application Data\Image Zone Express
2009-05-13 05:15 . 2004-02-06 23:05 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-07 15:32 . 2002-08-29 10:00 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-17 12:26 . 2002-08-29 10:00 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-05-05 04:10 585216 ----a-w- c:\windows\system32\rpcrt4.dll
1999-09-15 15:00 . 2003-08-11 20:52 31062 -c--a-w- c:\program files\Jazzte__.pfb
2007-09-01 16:41 . 2007-09-01 16:41 135680 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Tue Jul 14, 2009 4:50 am

Combofix (Part 2)

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\SIMPLE~1\PHOTOS~1\data\xtras\mssysmgr.exe" [2005-01-22 163840]
"Aim6"="c:\program files\AIM6\aim6.exe" [2006-11-07 50736]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-07 39408]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-06-05 180269]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-09-14 50688]
"MediaFace Integration"="c:\program files\Fellowes\MediaFACE 4.0\SetHook.exe" [2003-04-11 53248]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-09-01 1838592]
"QuickCare2.2"="c:\program files\Qwest\QuickCare\bin\sprtcmd.exe" [2007-05-04 198184]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-07-07 122368]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-04-24 4616192]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-13 148888]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="c:\progra~1\SYMNET~1\SNDWarn.exe" [2004-10-29 218232]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2003-9-9 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-5-28 53248]
ItsDeductible7PopUp.lnk - c:\program files\ItsDeductible7\ItsD7.exe [2004-3-17 3645440]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Diagnostics\\HPSysDig.exe"=
"c:\\Program Files\\AIM\\AIM95_c6\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe"=
"c:\\WINDOWS\\SYSTEM32\\fxsclnt.exe"=
"c:\\Program Files\\Savings Bond Wizard\\SBWizard.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [6/12/2009 8:17 AM 108289]
R2 NwSapAgent;SAP Agent;c:\windows\System32\svchost.exe -k netsvcs [8/29/2002 5:00 AM 14336]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe --> c:\program files\NOS\bin\getPlus_HelperSvc.exe [?]
S3 NdUsbMsn;ARESCOM USB Network Adapter;c:\windows\SYSTEM32\DRIVERS\NdusbMsn.sys [10/29/2003 10:21 AM 18023]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-07-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

2009-07-13 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2003-07-11 20:31]

2009-07-14 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-22 03:18]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-msnmsgr - c:\program files\MSN Messenger\msnmsgr.exe
HKLM-Run-mmtask - c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe
HKLM-Run-iTunesHelper - g:\allie's stuff\iTunes\iTunesHelper.exe
HKLM-Run-AOL Instant Messenger - aimsgr.exe
HKU-Default-Run-ALUAlert - c:\program files\Symantec\LiveUpdate\ALUNotify.exe


.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: mapping-your-future.org
DPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-07-13 23:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2172)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\program files\Google\Quick Search Box\bin\1.2.1137.3514\qsb.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\SYSTEM32\nvsvc32.exe
c:\program files\AIM6\aolsoftware.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\windows\SYSTEM32\msiexec.exe
.
**************************************************************************
.
Completion time: 2009-07-14 23:33 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-14 04:33

Pre-Run: 8,288,686,080 bytes free
Post-Run: 8,642,850,816 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

297 --- E O F --- 2009-06-13 08:04

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Re: Removing System Security (HJT Log included)

Post by Belahzur on Tue Jul 14, 2009 4:21 pm

Hello.
Have you installed a remote desktop connection to this machine?


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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Tue Jul 14, 2009 6:37 pm

No, I shouldn't have anything connected to my computer. 3 years ago I did have a work connection to a company called electronic media group, but I thought that all that software was removed.

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Re: Removing System Security (HJT Log included)

Post by Origin on Tue Jul 14, 2009 9:39 pm

Download Dr.Web CureIt to the desktop:
[You must be registered and logged in to see this link.]

  • Double-click the launch.exe or cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, just let it cure whatever it finds...
    o Now, go to Settings >> Change Settings
    o Go to Actions tab >> under Objects section, change the settings to below
    Infected objects - Cure
    Incurable objects - Report
    Suspicious objects - Report
    o Don't change any other settings
  • Start the scan again. This time, choose Complete Scan
  • Click the green arrow button at the right, and the scan will start.
  • After the scan finished, click Select all
  • Click on Cure and choose Report incurable (means take no actions.. Don't "move", or "rename" or "delete")
  • When the scan has finished, in the menu, click File and choose Save report list
  • Save the report to your Desktop. The report will be called DrWeb.csv
  • Post DrWeb.csv in your next reply (Open it as Notepad).. Do NOT reboot the computer yet..


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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Wed Jul 15, 2009 5:10 pm

Here's the Cureit report. It couldn't cure anything that it found. I haven't rebooted the system.

inst.exe;C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\3899.1.16;Probably BACKDOOR.Trojan;;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\3999.1.4;Probably BACKDOOR.Trojan;;
setup.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_2.0.7.1;Probably BACKDOOR.Trojan;;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_6.0.28.3;Probably BACKDOOR.Trojan;;
ocpinst.exe\data529;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_6.0.28.3\ocpinst.exe;Probably BACKDOOR.Trojan;;
ocpinst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_6.0.28.3;Archive contains infected objects;;
DellSupportW766.EXE\data027;C:\Documents and Settings\All Users\Application Data\Dell\Alert\562\DellSupportW766.EXE;Adware.Gdown;;
DellSupportW766.EXE;C:\Documents and Settings\All Users\Application Data\Dell\Alert\562;Archive contains infected objects;;
bundle.exe;C:\Documents and Settings\Allie\Local Settings\Temp;Adware.SAHAgent;;
WinTools.exe;C:\Documents and Settings\Allie\Local Settings\Temp;Adware.WinTool;;
aim95.exe\data037;C:\Program Files\AIM\AIM95_c6\aim95.exe;Adware.Aws;;
aim95.exe;C:\Program Files\AIM\AIM95_c6;Archive contains infected objects;;
WxBug.EXE;C:\Program Files\AIM\AIM95_c6\Sysfiles;Adware.Aws;;
aolsetup.exe;C:\Program Files\AIM6\services\softwareUpdate\ver2_13_13_7;Probably BACKDOOR.Trojan;;
realbar.dll;C:\Program Files\Common Files\Real\Toolbar;Adware.MegaSearch;;
hjgruinouiwhsl.dll.vir;C:\Qoobox\Quarantine\C\WINDOWS\system32;BackDoor.Tdss.265;;
sahagent1014.exe.vir;C:\Qoobox\Quarantine\C\WINDOWS\system32;Adware.SAHAgent;;
hjgruiltustgwp.sys.vir;C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers;BackDoor.Tdss.294;;
A0159422.sys;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212;BackDoor.Tdss.294;;
A0159424.dll;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212;BackDoor.Tdss.265;;
A0159461.exe\data032;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212\A0159461.exe;Adware.Minibug;;
A0159461.exe;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212;Archive contains infected objects;;
A0159483.exe\data032;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212\A0159483.exe;Adware.Minibug;;
A0159483.exe;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212;Archive contains infected objects;;
A0159509.exe;C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2212;Adware.SAHAgent;;

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Re: Removing System Security (HJT Log included)

Post by Origin on Wed Jul 15, 2009 5:13 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Wed Jul 15, 2009 5:27 pm

Latest MBAM

Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 5.1.2600 Service Pack 3

7/15/2009 12:26:38 PM
mbam-log-2009-07-15 (12-26-38).txt

Scan type: Quick Scan
Objects scanned: 120039
Time elapsed: 4 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

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Re: Removing System Security (HJT Log included)

Post by Origin on Wed Jul 15, 2009 5:28 pm

Please post a new HijackThis log.


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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Wed Jul 15, 2009 5:38 pm

Latest HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:38 PM, on 7/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Mom\Desktop\cureit.exe
C:\DOCUME~1\Mom\LOCALS~1\Temp\RarSFX0\ztqxfy.exe
C:\DOCUME~1\Mom\LOCALS~1\Temp\RarSFX0\7kgy6.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mom\Local Settings\Temporary Internet Files\Content.IE5\3QW1L86J\winlogon[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US [You must be registered and logged in to see this link.]
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1007\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Dad')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Dad')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1007\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Dad')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1007\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US [You must be registered and logged in to see this link.] (User 'Dad')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1007\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Dad')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1009\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Allie')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1009\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Allie')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1010\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-1013\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Matt')
O4 - HKUS\S-1-5-21-1180039349-2891682357-491982038-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Administrator')
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O8 - Extra context menu item: &AIM Search - [You must be registered and logged in to see this link.] Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Pool 2 - [You must be registered and logged in to see this link.]
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - [You must be registered and logged in to see this link.]
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - [You must be registered and logged in to see this link.]
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - [You must be registered and logged in to see this link.]
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - [You must be registered and logged in to see this link.]
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - Unknown owner - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe (file missing)
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

--
End of file - 11915 bytes

Hockeygirl
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Re: Removing System Security (HJT Log included)

Post by Origin on Wed Jul 15, 2009 5:47 pm

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


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Re: Removing System Security (HJT Log included)

Post by Hockeygirl on Wed Jul 15, 2009 5:54 pm

It seems to be running fine, I'm not getting redirected anymore when I use IE. Are there any symptoms I should look for to know if we haven't gotten everything?

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Re: Removing System Security (HJT Log included)

Post by Origin on Wed Jul 15, 2009 5:55 pm

Everything looks good from what I see Smile

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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