Trying to remove SYSTEM SECURITY

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Trying to remove SYSTEM SECURITY

Post by Cryotyro on Sat Jul 11, 2009 5:37 am

I have followed the prescribed instructions in the "Removal Guide". Cannot run either program.
As in the case with other victims, I also cannot run: most system tools (task manager, add/remove programs, system restore, command prompt, any other startup mode other than normal, ...and many others. The removal programs I attempted to run were imported via thumb drive because the malware prevents me from accessing any web site but theirs.
I was able to run Hijack This via thumb drive before it was stopped. (cannot run wordpad or note pad either) Please Help!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:07:39 AM, on 7/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Documents and Settings\All Users\Application Data\18016564\18016564.exe
C:\WINDOWS\9129837.exe
C:\WINDOWS\System32\svchost.exe
F:\winlogon.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: C:\WINDOWS\system32\gsf83iujid.dll - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\gsf83iujid.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1303.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [sealmon.exe] C:\Program Files\Oracle\Information Rights Management\Desktop\sealmon.exe
O4 - HKLM\..\Run: [sysldtray] C:\windows\ld12.exe
O4 - HKLM\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
O4 - HKLM\..\Run: [18016564] C:\Documents and Settings\All Users\Application Data\18016564\18016564.exe
O4 - HKLM\..\Run: [98026556] C:\Documents and Settings\All Users\Application Data\98026556\98026556.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe"
O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\Ruth\LOCALS~1\Temp\b.exe
O4 - HKCU\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
O4 - HKCU\..\Run: [] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe
O4 - HKCU\..\Run: [hsf7husjnfg98gi498aejhiugjkdg4] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe
O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\Ruth\LOCALS~1\Temp\setup.exe
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\9129837.exe
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe" (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe" /runonstartup (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe" (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [Cognac] C:\DOCUME~1\Ruth\LOCALS~1\Temp\b.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [hsf7husjnfg98gi498aejhiugjkdg4] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [Windows System Recover!] C:\DOCUME~1\Ruth\LOCALS~1\Temp\setup.exe (User '?')
O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [ttool] C:\WINDOWS\9129837.exe (User '?')
O4 - S-1-5-21-1801674531-776561741-682003330-1005 Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe (User '?')
O4 - S-1-5-21-1801674531-776561741-682003330-1005 Startup: ihaupd32.exe (User '?')
O4 - S-1-5-21-1801674531-776561741-682003330-1005 Startup: zqosys32.exe (User '?')
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Startup: ihaupd32.exe
O4 - Startup: zqosys32.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Search - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [You must be registered and logged in to see this link.]
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: karna.dat
O22 - SharedTaskScheduler: rtasgvfu76ew8ndkfno94 - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\gsf83iujid.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 11250 bytes

Cryotyro
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Re: Trying to remove SYSTEM SECURITY

Post by Belahzur on Sat Jul 11, 2009 4:31 pm

Hello.

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: C:\WINDOWS\system32\gsf83iujid.dll - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\gsf83iujid.dll
    O4 - HKLM\..\Run: [sysldtray] C:\windows\ld12.exe
    O4 - HKLM\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
    O4 - HKLM\..\Run: [18016564] C:\Documents and Settings\All Users\Application Data\18016564\18016564.exe
    O4 - HKLM\..\Run: [98026556] C:\Documents and Settings\All Users\Application Data\98026556\98026556.exe
    O4 - HKCU\..\Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe"
    O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\Ruth\LOCALS~1\Temp\b.exe
    O4 - HKCU\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
    O4 - HKCU\..\Run: [] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe
    O4 - HKCU\..\Run: [hsf7husjnfg98gi498aejhiugjkdg4] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe
    O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\Ruth\LOCALS~1\Temp\setup.exe
    O4 - HKCU\..\Run: [ttool] C:\WINDOWS\9129837.exe
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe" (User '?')
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [Cognac] C:\DOCUME~1\Ruth\LOCALS~1\Temp\b.exe (User '?')
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe (User '?')
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe (User '?')
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [hsf7husjnfg98gi498aejhiugjkdg4] C:\DOCUME~1\Ruth\LOCALS~1\Temp\v5gv704u9q.exe (User '?')
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [Windows System Recover!] C:\DOCUME~1\Ruth\LOCALS~1\Temp\setup.exe (User '?')
    O4 - HKUS\S-1-5-21-1801674531-776561741-682003330-1005\..\Run: [ttool] C:\WINDOWS\9129837.exe (User '?')
    O4 - S-1-5-21-1801674531-776561741-682003330-1005 Startup: ihaupd32.exe (User '?')
    O4 - S-1-5-21-1801674531-776561741-682003330-1005 Startup: zqosys32.exe (User '?')
    O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Startup: ihaupd32.exe
    O4 - Startup: zqosys32.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: &Search - [You must be registered and logged in to see this link.]
    O8 - Extra context menu item: Crawler Search - tbr:iemenu
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [You must be registered and logged in to see this link.]
    O20 - AppInit_DLLs: karna.dat
    O22 - SharedTaskScheduler: rtasgvfu76ew8ndkfno94 - {D76AB2A1-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\gsf83iujid.dll


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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