Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

View previous topic View next topic Go down

Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Tue Jul 07, 2009 8:31 pm

Hi i'm new on here. Have tried all day to remove this system pro thing. Also comes up win32/Nugel.E and BankerFox.A. Have scanned in safe mode and computer can't find it, then scanned in normal mode and my computer could find it but could not fix it and suggested to restart in safe mode and rescan which still didn't work. IE keep trying to start up and tries to display porn and adult pages, but unsuccessfully.

It seems to track anything I try to do and report it as being infected for instance task manager would normally open fine now if i try it says it's infected. I have tried to connect to the internet and now am unable to connect at all. Am typing this from my daughter's computer and really would appreciate some help. PLEASE.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Belahzur on Tue Jul 07, 2009 8:38 pm

Hello.
Please download Hijack This from here:
[You must be registered and logged in to see this link.]


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Tue Jul 07, 2009 8:51 pm

Thank you, but I can't access the internet from the computer it won't even let me connect! I'm using my daughter's laptop not my computer to write this. How dangerous is this? I have mcAfee and automatic updates are downloaded on my comp and it scans every friday do you know how this could have got on my computer?

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Belahzur on Tue Jul 07, 2009 8:56 pm

Do you have USB stick to transfer tools from?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Tue Jul 07, 2009 9:03 pm

No, i don't but i can get one. What would I have to do with that?

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Belahzur on Tue Jul 07, 2009 9:21 pm

Download Hijack This via the laptop, put it on the USB stick and then plug the stick in the infected machine so we can run Hijack This from it.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Tue Jul 07, 2009 9:28 pm

Ah i see okay will get a USb stick tomorrow and download the Hijack then report back on here for next step. Thank you will return tomorrow.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 9:19 am

Hi, ok got a usb stick plugged it into daughter's laptop, clicked on the link to download hijackthis and mcafee has come up warning "when we tested this site we found downloads that some people consider adware spyware or other potentially unwanted programms" BLOCK or ALLOW. Well before I do anything this is worrying as the last thing i want to do is muck up my daughter's laptop. Does this warning normally come up when you follow the link above?

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Belahzur on Wed Jul 08, 2009 2:17 pm

Mcafee doesn't like SendSpace. It's fine as the link is a direct link and you won't see the site, so allow it.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 2:56 pm

OK thank you. I have put it onto the stick. Do I start my computer in save mode and then plug the stick in? If that is right what do I do once I have plugged the stick in will it automatically run? If not what should i do then? Many thanks.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by shreksdog on Wed Jul 08, 2009 5:01 pm

Try not to stress Dude, these guys have helped me with exactly the same bug! once U run Hijack this it will quickly get sorted out... just hang in there. these guys know their shit! I'm impressed! I have been tellin everybody!

shreksdog
Novice
Novice

Status :
Online
Offline

Posts Posts : 31
Joined Joined : 2009-07-08
OS OS : XP

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 6:48 pm

OK tried it! turned on in safe mode scanned hijackthis and copied and pasted results. Don't know what to do now?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:38:57, on 08/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe
E:\winlogon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Broadband
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.62 itsecure.microsoft.com
O1 - Hosts: 209.44.111.62 avremover-pro.com
O1 - Hosts: 209.44.111.62 [You must be registered and logged in to see this link.]
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0724.0\msneshellx.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0724.0\msneshellx.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Documents and Settings\HILS\My Documents\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [TrayStartup] C:\Program Files\BT Auto Backup\VaultClientTray.exe
O4 - HKLM\..\Run: [Server Application] C:\WINDOWS\system32\ServoApp.exe
O4 - HKLM\..\Run: [GDI Manager] "C:\Program Files\MFP Server\App\Common\MFPAgent.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [sysldtray] C:\windows\ld12.exe
O4 - HKLM\..\RunServices: [agyrhhb] C:\WINDOWS\system32\agyrhhb.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BTAgile] C:\Program Files\BT Broadband Talk Softphone\BTAgile.exe
O4 - HKCU\..\Run: [EPSON Stylus SX400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEGE.EXE /FU "C:\WINDOWS\TEMP\E_S251.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [LowRiskFileTypes] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\SYSTEM32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103470 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; BT Openworld BB; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; BT Openworld BB; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; BT Openworld BB)" -"http://www.miniclip.com/games/crazy-karts/en/"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Documents and Settings\HILS\My Documents\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BTHomeHub\Help\bin\matcli.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe Awesome (sparkly)

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 6:52 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:38:57, on 08/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode
Here's the rest:

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: BT - {872386BD-32D4-4286-B16B-C5F918F63EB4} - [You must be registered and logged in to see this link.] (file missing) (HKCU)
O9 - Extra button: Homepage - {92D46C1E-4259-4C7E-8660-ED3C5FCE1AA6} - [You must be registered and logged in to see this link.] (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\lsp.dll' missing
O16 - DPF: CabBuilder - [You must be registered and logged in to see this link.]
O16 - DPF: JT's Blocks - [You must be registered and logged in to see this link.]
O16 - DPF: Toki Toki Boom - [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Bingo - [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Go Fish - [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Pool 2 - [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Tic-Tac-Toe - [You must be registered and logged in to see this link.]
O16 - DPF: Yahoo! Towers 2.0 - [You must be registered and logged in to see this link.]
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [You must be registered and logged in to see this link.]
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - [You must be registered and logged in to see this link.]
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} (Imikimi_activex_plugin Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - [You must be registered and logged in to see this link.]
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - [You must be registered and logged in to see this link.]
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Print Spooler Service (junppfxucntu) - Unknown owner - C:\WINDOWS\system32\agyrhhb.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MrHealthy (MrHealthyService) - Symantec Corporation - C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: BT Auto Backup Service (VaultClientSRV) - BT - C:\Program Files\BT Auto Backup\VaultClientSRV.exe
O23 - Service: uninitialized (VaultClientUpgrade) - BT - C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe

--
End of file - 17963 bytes

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Origin on Wed Jul 08, 2009 6:55 pm


  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
    O1 - Hosts: ::1 localhost
    O1 - Hosts: 209.44.111.62 itsecure.microsoft.com
    O1 - Hosts: 209.44.111.62 avremover-pro.com
    O1 - Hosts: 209.44.111.62 [You must be registered and logged in to see this link.]
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O4 - HKLM\..\Run: [sysldtray] C:\windows\ld12.exe
    O4 - HKLM\..\RunServices: [agyrhhb] C:\WINDOWS\system32\agyrhhb.exe
    O4 - HKCU\..\Run: [LowRiskFileTypes] C:\WINDOWS\sysguard.exe
    O16 - DPF: CabBuilder - [You must be registered and logged in to see this link.]
    O23 - Service: Print Spooler Service (junppfxucntu) - Unknown owner - C:\WINDOWS\system32\agyrhhb.exe (file missing)


  • Press "Fix Checked"
  • Close Hijack This.


Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Status :
Online
Offline

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 8:06 pm

Ok done that here is report, what do i do now? Only thing is i couldn't download updates as my computer wouldn't connect. Didn't think to do updates from laptop - should i redo the mbam?

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

08/07/2009 21:00:35
mbam-log-2009-07-08 (21-00-35).txt

Scan type: Quick Scan
Objects scanned: 134505
Time elapsed: 9 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
c:\documents and settings\ANDREW\Application Data\FunWebProducts (Adware.MyWay) -> Quarantined and deleted successfully.
c:\documents and settings\ANDREW\application data\funwebproducts\Data (Adware.MyWay) -> Quarantined and deleted successfully.
c:\documents and settings\ANDREW\application data\funwebproducts\Data\ANDREW (Adware.MyWay) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\ANDREW\application data\funwebproducts\Data\ANDREW\avatar.dat (Adware.MyWay) -> Quarantined and deleted successfully.
c:\documents and settings\ANDREW\application data\funwebproducts\Data\ANDREW\register.dat (Adware.MyWay) -> Quarantined and deleted successfully.
c:\documents and settings\ANDREW\application data\funwebproducts\Data\ANDREW\wffavs.dat (Adware.MyWay) -> Quarantined and deleted successfully.
C:\WINDOWS\sysguard.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\acrsecB.fon (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\acrsecI.fon (Trojan.Agent) -> Quarantined and deleted successfully.
c:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Origin on Wed Jul 08, 2009 8:09 pm

Yes can you update it then run the scan again, if you need the updates separately you can find them here:

[You must be registered and logged in to see this link.]


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Status :
Online
Offline

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 9:24 pm

Ok redone scan (not in safe mode this time) have posted results below, what do i do now? Many thanks.

Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

08/07/2009 22:20:50
mbam-log-2009-07-08 (22-20-50).txt

Scan type: Quick Scan
Objects scanned: 140010
Time elapsed: 44 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\010112010146118114.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\0101120101464849.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\0101120101465349.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\0101120101465749.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\0101120101465752.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\ld12.exe (Worm.KoobFace) -> Quarantined and deleted successfully.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Origin on Wed Jul 08, 2009 9:26 pm

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Status :
Online
Offline

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3

View user profile

Back to top Go down

Antivirus System Pro

Post by redskinsfan33 on Wed Jul 08, 2009 9:29 pm

what worked for me was restarting my computer in safe mode and then using an antivirus system to delete Antivirus System Pro

also, you can manually remove the virus by first killing the .exe process, then deleting all files and folders of Antivirus System Pro and then finally deleting are registry entries for Antivirus System Pro

if you want to do a free scan or more in dept manual remove check out [You must be registered and logged in to see this link.]

redskinsfan33
Beginner
Beginner

Status :
Online
Offline

Posts Posts : 1
Joined Joined : 2009-07-08
OS OS : vista

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Origin on Wed Jul 08, 2009 9:31 pm

Hello redskinsfan33, while this worked for you in theory, this might be different with this user so please refrain from posting in members topics Wink


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Status :
Online
Offline

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Wed Jul 08, 2009 9:52 pm

Slight problem followed instructions for disabling all protection which was ok. Combofix then said

"This machine does not have the "microsoft windows recovery console installed. Without it, Combofix shall not attempt the fixing of some serious infections. Click "yes2 to have Combofix download/install it. Note: this requires an active internet connection. yes or No

What should I do now as i still couldn't connect to the internet on the last attempt and now I have disabled all protection??

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Belahzur on Wed Jul 08, 2009 10:06 pm

Select no so Combofix can run.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Thu Jul 09, 2009 7:30 am

Combofix report:

ComboFix 09-07-08.02 - HILS 08/07/2009 23:09.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.550 [GMT 1:00]
Running from: E:\Combo-Fix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\HILS\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\HILS\Application Data\.#
c:\documents and settings\HILS\Application Data\.#\MBX@528@2741E8.###
c:\documents and settings\HILS\Application Data\.#\MBX@528@274218.###
c:\documents and settings\HILS\Application Data\.#\MBX@528@274248.###
c:\documents and settings\HILS\Application Data\.#\MBX@638@3841E8.###
c:\documents and settings\HILS\Application Data\.#\MBX@638@384218.###
c:\documents and settings\HILS\Application Data\.#\MBX@638@384248.###
c:\documents and settings\HILS\Application Data\.#\MBX@BA4@2741E8.###
c:\documents and settings\HILS\Application Data\.#\MBX@BA4@274218.###
c:\documents and settings\HILS\Application Data\.#\MBX@BA4@274248.###
c:\documents and settings\HILS\Local Settings\Temp\IadHide5.dll
c:\windows\Installer\24d6332.msi
c:\windows\Installer\4e267.msi
c:\windows\Installer\c4f13.msi
c:\windows\q.exe
c:\windows\system32\wbem\proquota.exe
c:\windows\t.exe

c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((( Files Created from 2009-06-08 to 2009-07-08 )))))))))))))))))))))))))))))))
.

2009-07-08 22:21 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-07-08 22:21 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
2009-07-08 19:48 . 2009-07-08 19:48 -------- d-----w- c:\documents and settings\HILS\Application Data\Malwarebytes
2009-07-08 19:48 . 2009-06-17 10:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-08 19:48 . 2009-07-08 19:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-08 19:48 . 2009-07-08 19:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-08 19:48 . 2009-06-17 10:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-02 22:15 . 2009-07-02 22:30 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-06-23 15:27 . 2009-06-23 15:27 15739760 ----a-w- c:\documents and settings\HILS\Application Data\Macromedia\Flash Player\[You must be registered and logged in to see this link.]
2009-06-12 22:02 . 2009-06-12 22:02 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-06-12 16:02 . 2009-06-12 16:02 -------- d-----w- c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-06-12 16:00 . 2009-03-25 10:06 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-06-12 16:00 . 2009-03-25 10:06 79880 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-06-12 16:00 . 2009-03-25 10:06 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-06-12 16:00 . 2008-10-23 12:08 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2009-06-12 15:59 . 2009-06-12 16:00 -------- d-----w- c:\program files\Common Files\McAfee
2009-06-12 15:59 . 2009-06-12 15:59 -------- d-----w- c:\program files\McAfee.com
2009-06-12 15:59 . 2009-06-14 08:05 -------- d-----w- c:\program files\McAfee
2009-06-12 15:56 . 2009-03-25 10:05 34216 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-06-12 15:07 . 2009-06-12 16:06 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-06-11 22:31 . 2009-06-11 22:31 -------- d-----w- c:\windows\ie8updates
2009-06-11 12:18 . 2009-04-30 21:22 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-06-11 12:18 . 2009-04-30 21:22 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-06-10 15:13 . 2009-06-10 15:13 -------- d-sh--w- c:\documents and settings\HILS\PrivacIE
2009-06-10 15:12 . 2009-06-10 15:12 -------- d-sh--w- c:\documents and settings\HILS\IECompatCache
2009-06-10 15:11 . 2009-06-10 15:11 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-06-10 15:04 . 2009-06-10 15:04 -------- d-sh--w- c:\documents and settings\HILS\IETldCache
2009-06-10 14:56 . 2009-06-10 14:57 -------- dc-h--w- c:\windows\ie8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-08 21:44 . 2008-02-24 20:10 -------- d-----w- c:\documents and settings\HILS\Application Data\Spyware Terminator
2009-07-07 19:20 . 2008-02-24 20:10 -------- d-----w- c:\documents and settings\All Users\Application Data\Spyware Terminator
2009-07-07 16:41 . 2008-02-24 20:10 -------- d-----w- c:\program files\Spyware Terminator
2009-07-07 12:19 . 2008-01-18 21:32 -------- d-----w- c:\program files\BT Auto Backup
2009-07-06 23:02 . 2005-03-24 23:15 -------- d-----w- c:\documents and settings\HILS\Application Data\AdobeUM
2009-06-12 15:51 . 2007-07-04 10:25 -------- d-----w- c:\program files\Symantec
2009-06-12 15:51 . 2007-07-04 10:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-06-12 15:51 . 2007-07-04 10:24 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-06-12 15:49 . 2005-04-02 19:06 -------- d-----w- c:\program files\Yahoo!
2009-06-03 10:53 . 2005-03-24 23:13 67896 ----a-w- c:\documents and settings\HILS\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-02 21:10 . 2009-06-02 21:10 -------- d-----w- c:\program files\MSECache
2009-05-25 14:00 . 2009-05-25 14:00 390664 ----a-w- c:\documents and settings\HILS\Application Data\Real\RealPlayer\Update\RealPlayer11.exe
2009-05-13 05:15 . 2004-08-04 05:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-07 15:32 . 2004-08-04 05:00 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-17 12:26 . 2004-08-04 05:00 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-08-04 05:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2007-05-12 16:36 . 2007-05-12 16:36 17162944 ----a-w- c:\program files\BBDesktopHelpInstall.exe
.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Thu Jul 09, 2009 7:33 am

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\VaultIcon1]
@="{B976888E-DC7B-456C-A62F-44EA07ED231F}"
[HKEY_CLASSES_ROOT\CLSID\{B976888E-DC7B-456C-A62F-44EA07ED231F}]
2008-09-16 16:32 282624 ----a-w- c:\program files\BT Auto Backup\VaultClientMenu.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\VaultIcon2]
@="{E30CEB29-7F47-4d0e-B2E1-56A7FC25E97D}"
[HKEY_CLASSES_ROOT\CLSID\{E30CEB29-7F47-4d0e-B2E1-56A7FC25E97D}]
2008-09-16 16:32 278528 ----a-w- c:\program files\BT Auto Backup\VaultClientIcon.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"BTAgile"="c:\program files\BT Broadband Talk Softphone\BTAgile.exe" [2007-06-18 61440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 132496]
"IAAnotif"="c:\program files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-06-29 135168]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2004-09-15 86016]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"SpeedTouch USB Diagnostics"="c:\program files\Alcatel\SpeedTouch USB\Dragdiag.exe" [2002-11-12 860672]
"YBrowser"="c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 129536]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-04-03 777424]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2007-04-17 63048]
"PCSuiteTrayApplication"="c:\documents and settings\HILS\My Documents\Nokia PC Suite 6\LaunchApplication.exe" [2007-03-23 227328]
"btbb_wcm_McciTrayApp"="c:\program files\btbb_wcm\McciTrayApp.exe" [2006-12-08 543232]
"SpywareTerminator"="c:\program files\Spyware Terminator\SpywareTerminatorShield.exe" [2008-05-01 1817600]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2006-11-24 487424]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-05-18 185896]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Motive SmartBridge"="c:\progra~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe" [2006-02-06 462935]
"TrayStartup"="c:\program files\BT Auto Backup\VaultClientTray.exe" [2008-09-16 224360]
"Server Application"="c:\windows\system32\ServoApp.exe" [2008-05-16 417792]
"GDI Manager"="c:\program files\MFP Server\App\Common\MFPAgent.exe" [2008-05-16 737280]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-03-25 645328]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2007-04-11 56080]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"Nokia.PCSync"="c:\documents and settings\HILS\My Documents\Nokia PC Suite 6\PcSync2.exe" [2007-03-27 1744896]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BT Broadband Desktop Help.lnk - c:\program files\BTHomeHub\Help\bin\matcli.exe [2008-12-28 217088]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2004-8-11 757760]
Kodak software updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-2-13 16423]
Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe [2009-2-21 67128]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2009-2-21 692224]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2007-11-23 14:26 87352 ----a-w- c:\windows\SYSTEM32\LMIinit.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\MFP Server\\App\\Common\\MFPAgent.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R1 sp_rsdrv2;Spyware Terminator Driver 2;c:\windows\SYSTEM32\DRIVERS\sp_rsdrv2.sys [24/02/2008 21:10 141312]
R2 ALIWEHCD;MFP Server Enhanced Controller;c:\windows\SYSTEM32\DRIVERS\mfpec.sys [18/01/2009 18:56 34944]
R2 fssfltr;FssFltr;c:\windows\SYSTEM32\DRIVERS\fssfltr_tdi.sys [21/02/2009 18:50 55152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [17/04/2007 14:00 12992]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\SYSTEM32\DRIVERS\LMIRfsDriver.sys [05/07/2007 21:32 46112]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [12/06/2009 17:02 203280]
R2 MrHealthyService;MrHealthy;c:\program files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe -service --> c:\program files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe -service [?]
R2 VaultClientSRV;BT Auto Backup Service;c:\program files\BT Auto Backup\VaultClientSRV.exe [04/07/2007 22:01 982120]
R2 VaultClientUpgrade;uninitialized;c:\program files\BT Auto Backup\VaultClientUpgrade.exe [04/12/2007 23:19 56424]
R3 WUSBVBus;MFP Server Detector;c:\windows\SYSTEM32\DRIVERS\mfpvbus.sys [18/01/2009 18:56 10240]
S2 junppfxucntu;Print Spooler Service;c:\windows\system32\agyrhhb.exe /service --> c:\windows\system32\agyrhhb.exe [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\Windows Live\Family Safety\fsssvc.exe [06/02/2009 19:08 533360]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 WinDefend;Windows Defender Service;c:\program files\Windows Defender\MsMpEng.exe [03/04/2006 18:12 14032]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Thu Jul 09, 2009 7:34 am

Contents of the 'Scheduled Tasks' folder

2009-06-12 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-06-12 09:53]

2009-06-12 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-06-12 09:53]
.
- - - - ORPHANS REMOVED - - - -

HKCU-RunOnce-Shockwave Updater - c:\windows\SYSTEM32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103470 -Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; BT Openworld BB; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; BT Openworld BB; .NET CLR 3.0.4506.2152; .NET
HKU-Default-Run-msnmsgr - c:\program files\MSN Messenger\msnmsgr.exe


.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} - [You must be registered and logged in to see this link.]
DPF: {D71F9A27-723E-4B8B-B428-B725E47CBA3E} - [You must be registered and logged in to see this link.]
DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - [You must be registered and logged in to see this link.]
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-07-08 23:38
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-4259625149-2437366464-2953673377-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(668)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll

- - - - - - - > 'explorer.exe'(2404)
c:\windows\system32\WININET.dll
c:\progra~1\BTHOME~1\Help\SMARTB~1\SBHook.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\program files\Logitech\SetPoint\lgscroll.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\program files\BT Auto Backup\VaultClientMenu.dll
c:\program files\BT Auto Backup\LIBEXPAT.dll
c:\program files\BT Auto Backup\VaultClientCOM.dll
c:\program files\BT Auto Backup\VaultClientIcon.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\LMIRfsClientNP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\SYSTEM32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Intel Application Accelerator\IAANTmon.exe
c:\program files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Spyware Terminator\sp_rsser.exe
c:\windows\SYSTEM32\WBEM\UNSECAPP.EXE
c:\progra~1\Yahoo!\browser\ycommon.exe
c:\program files\PC Connectivity Solution\ServiceLayer.exe
c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
c:\program files\iPod\bin\iPodService.exe
c:\program files\BTHomeHub\Help\bin\mpbtn.exe
c:\program files\Common Files\Logitech\KhalShared\KHALMNPR.exe
c:\program files\Common Files\Teleca Shared\Generic.exe
c:\program files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MPF\MpfSrv.exe
.
**************************************************************************
.
Completion time: 2009-07-08 23:52 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-08 22:52

Pre-Run: 120,409,288,704 bytes free
Post-Run: 121,644,920,832 bytes free

266 --- E O F --- 2009-06-11 22:32

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Thu Jul 09, 2009 7:38 am

I have no idea what all this means!! However what do I do now?

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Belahzur on Thu Jul 09, 2009 1:43 pm

Hello.
Don't worry, Combofix does a very deep scan and shows us a lot of information we need to help diagnose and remove your problm. The log looks fine, just need to delete a service.

Go to Start > Run. In the run box, copy and paste in:

sc delete junppfxucntu

Hit enter.
How is the machine running now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Status :
Online
Offline

Posts Posts : 34916
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : XP SP3 Media Centre

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Thu Jul 09, 2009 2:48 pm

Oh My God!!! Fab I'm typing this from my computer!! You lot are brilliant!!! FAB FAB FAB!!

Thank you so much - haven't checked anything else yet but the "thing" is gone and the internet is working.

Just one thing would you recommend I change my browser to try and help prevent this happening again? Or is there anything else I should try and do to prevent this?

Many Many thanks.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by Origin on Thu Jul 09, 2009 5:22 pm

Glad we could help Smile

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Status :
Online
Offline

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3

View user profile

Back to top Go down

Re: Antivirus System Pro Alert- DESPERATE HELP NEEDED PLEASE

Post by preveli on Thu Jul 09, 2009 7:49 pm

Thank you for your help, still confused and worried as to how it got there in the first place. I have Netprotect plus care of McAfee with firewall, antivirus etc all regularly updated, scans run every friday. My Windows is set automatic updates. I also have Spyware Terminator (Real-Time Shield enabled) running??!!

Anyhow I will double check your recommendations above and go have a look at Firefox.

Many congratulations to your website and everything it provides and all your hard work and help it is very much appreciated.

preveli
Novice
Novice

Status :
Online
Offline

Posts Posts : 46
Joined Joined : 2009-07-07
OS OS : xp

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum