Win32/Cryptor Virus Is There Any Hope ?

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 9th July 2009, 2:24 am

Then restart your computer in safe mode and see if you can see your desktop.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:26 am

ok attempting now



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:33 am

ok I am at my desktop in safe mode all my icons are huge lol
now what ?



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 9th July 2009, 2:34 am

Do the following:

Download the GMER rootkit scan from here: [You must be registered and logged in to see this link.]

  1. Unzip it and start GMER.
  2. Click the >>> tab and then click the Scan button.
  3. Once done, click the Copy button.
  4. This will copy the results to your clipboard.
  5. Paste the results in your next reply.
Note:
If you're having problems with running GMER.exe, try it in safe mode. This tools works in safe mode.
You can also try renaming it since some malware blocks GMER.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:42 am

i cannot get on the net with my wifi while my laptop is in safe mode i am corisponding with u from my pc desktop



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 9th July 2009, 2:47 am

You need to boot in safe mode with networking to be able to use the internet:

Please do the following in Safe Mode with Networking: as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Networking" and press your Enter key.

Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.) Once in the start up menu, select "Safe Mode with Networking", then do the following instructions:


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 3:00 am

SHOULD I RUN COMBO FIX NOW ?



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 9th July 2009, 3:06 am

If you are in Safe Mode with networking yes.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 3:25 am

OK RUNNING IN SAFE MODE WITH NETWORKING AND A MESSAGE POPPED UP SAYING WINDOWS MUST RESTART BECAUSE THE DCOM SERVER PROCESS LAUNCHER SERVICE TERMINATED UNEXPECTEDLY AND IT SHUT OFF AND I GUESS IS ATTEMPTING TO REBOOT NOW I AM AT A BLACK IDLE SCREEN AGAIN



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 3:57 am

WHAT SHOULD I DO NOW ITS NOT LOADING



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 1:47 pm

this is frustrating



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 1:54 pm

I know, but stay calm. Smile
Combofix is not loading?


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:05 pm

cheaking to see if combo fix works in safe mode without networking



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 2:12 pm

Okay, let me know, and if not, we'll attack it manually rather than using Combofix.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:19 pm

ok double clicked on combo fix while in safe mode and a warning message has popped up saying Combo fix has detected the following real time scanners to be active
antivirus: AVG Anti-Virus
antispyware: AVG Anti-Virus
Antivirus and intrusion prevention programs are known to interfere with ComboFix's running. this may lead to unpredictable results or possible machine damage.

Please disable these scanners before clicking OK

i have not pressed anything yet and am waiting for further instruction
thank you

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 2:20 pm

Hello.
Did you disable AVG before running Combofix? you have to go into the AVG control center and turn off the shield.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:21 pm

at this point should we attack it manually???

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 2:25 pm

No, I've not seen AVG interfere in any of my cases. Go as far as uninstalling AVG if we have to.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:30 pm

ok yesterday i turned off the resident shield on avg in the control center so i could run the hijackthis scan the problem was after i turned off the resident shield i could no longer use normal mode because the virus wont permit it to load it just idles in black screen Win cryptor score 2
Home team score 0
i posted the hijack this scan but after that the virus invaded the laptop more because i guess i disabled the resident shield BAD IDEA before that i was still able to go on the net use normal mode and download the only thing that was happening was the resident shield kept pooping up saying it was infected now i cant do any of that and the computer only works in safe mode and i dnt think i can disable the avg while in safe mode or can I ??

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:32 pm

waiting for next step



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 2:33 pm

Ah.
Allow Combofix to run then, even if it's active, because it's in safe mode and won't interfere.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:37 pm

again thank u for your help and i do pledge allegance in the fight against these monstrosities through this experience not only do i hope to gain knowledge on getting back control of my laptop but i also would like to help others fight against this war on terror in the form of viruses!!!! (Gunsmoke)
so they will not have to suffer the despair i have......
because this is utterly poposturouse Evil or enraged

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 2:37 pm

ok running combo fix now



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 3:22 pm

ok combo fix message popped up and says
Rootkit!!
ComboFix has detected the presence of rootkit activity and needs to reboot the machine.
Kindly note down on paper, the name of each file we may need it later
C:\Windows\system32\drivers\UACnrryvpcimctxiwqpj.sys
C:\Windows\system32\UACtloexwmvapmdxehpm.dll
C:\Windows\system32\UACqemqpysdqcfcpowpu.dll
C:\Windows\system32\UACifiveebsnnwtbupqb.dat
C:\Windows\system32\UACgpmotwvpqyqeauptj.dll
C:\Windows\system32\UACnbofqwxarxnjrsxea.dll
C:\Windows\system32\UACxxwvvgtjkrlytoonp.log
and it has a tab OK
now should i go ahead and press ok and after which i do so will it automaticaly reboot in safe mode or do i have to press F8 and do it manually so it will go to safe mode

waiting for instruction



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 3:40 pm

Hello.
I already know there would be a rootkit, so hit ok and it continue.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 4:30 pm

ok but when it reboots should i pressF8 or would it reboot in safe mode automaticaly ?



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 9th July 2009, 5:30 pm

Press F8.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 7:43 pm

ok the system has rebooted and i have pressed F8 for it to run in safe mode again ready for the next step



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 7:47 pm

It should of continued after reboot, if it's finished, please post the log.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 8:16 pm

it didnt continue its just showing the desktrop and its in safe mode



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 9th July 2009, 8:17 pm

Hmm. Reboot normally and see if you can get into normal mode this time.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 8:32 pm

ok rebooting normally now



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 8:33 pm

still booting



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 9th July 2009, 8:35 pm

ok i still have the black screen in normal mode with the mouse pointer as the only thing showing



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 10th July 2009, 12:02 am

ok it has been 3 hours in normal mode and there is still just a black screen with just the mouse pointer should i shut down and restart in safe mode again ?



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 10th July 2009, 12:52 am

ok in safe mode again
waiting for instructions
this is utterly rediculouse



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 10th July 2009, 4:10 am

i think i am at the point where i have take the virus out manually



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 10th July 2009, 12:41 pm

Okay, lets use something else.

Download the GMER rootkit scan from here: [You must be registered and logged in to see this link.]

  1. Unzip it and start GMER.
  2. Click the >>> tab and then click the Scan button.
  3. Once done, click the Copy button.
  4. This will copy the results to your clipboard.
  5. Paste the results in your next reply.
Note:
If you're having problems with running GMER.exe, try it in safe mode. This tools works in safe mode.
You can also try renaming it since some malware blocks GMER.

The log maybe quite long, so please upload the log to rapidshare.com


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 10th July 2009, 3:25 pm

Please read all of the posts before making suggestions
my laptop is only running in safe mode so i cannot download any thing to it .
I am corresponding on My Pc desktop which is how im getting online my laptop wont get online , I was told in order to run hijack this and paste the scan no, one hes even referd to that and i had to diable my resident shield in order to do the hijackthis thing at which point the virus got aggressive so please read all of the posts b4 u make suggestions due to the fact i dnt want to make it worse than it already is .......



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Belahzur on 10th July 2009, 3:27 pm

There's a rootkit on this machine, HJT won't do anything for that, not powerful enough.
That's why I wanted to use GMER, it can find the rootkit, then we can kill it.

Use a USB stick to transfer tools across from if needed.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 10th July 2009, 3:50 pm

ok so download gmer on my pc ..
then transfer via gig stick to laptop
question how do i get the laptop to read the gig stick in safe mode because normal mode doesnt work ???
Do i put the gig stick in first before booting up to safe mode ??
or how does that work
thanks
belahzur



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 10th July 2009, 4:09 pm

Once you boot up, plug the USB stick in and run the above instructions.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 2:28 am

OK running GMER scan now , my guess is that i will have to save the results to the gig stick and upload them to my pc desktop and put them on here correct ?



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on 14th July 2009, 2:52 am

yes that is correct.


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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 2:53 am

ok cool its still scanning
will post the results as soon as its done



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 3:35 am

deleted


Last edited by elohem78 on 14th July 2009, 4:13 am; edited 2 times in total

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 3:39 am

1. Download Link: Click here to download file
[You must be registered and logged in to see this link.]
MD5: 194435BC90E999B73EE3BA87E9591BCB



elohem78
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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 3:41 am

sorry about that started to copy and paste on here then i saw the rapid share thing so i put it on there so u can download and see the results
thank you and waiting for the next step



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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 4:28 am

am i going to use this same program to kill the virus ???
the results are up
i feel assured
and the results from gmer is still left on the laptop waiting
for the next step in the removal process
score
cryptor 2
us 2

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Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on 14th July 2009, 12:50 pm

anyone there?
wanted to know if anyone read the report of the log from gmer that i posted
my laptop is still at the finnished scan screen of gmer ready to move froward to the next step dont want to touch anything because im not familiar with this program......
what should i do now?
thank you all for your help

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