Win32/Cryptor Virus Is There Any Hope ?

Page 3 of 3 Previous  1, 2, 3

View previous topic View next topic Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Thu 16 Jul - 3:59

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    c:\windows\system32\CF25269.exe
    c:\windows\PEV.exe
    c:\windows\sed.exe
    c:\windows\system32\CF26088.exe
    c:\windows\system32\CF20302.exe


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Thu 16 Jul - 8:10

Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!

OTM by OldTimer - Version 3.0.0.5 log created on 07152009_170829



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Thu 16 Jul - 8:14

it didnt ask me to restart or reboot now what should i do ?

also all of these programs on my laptop the ones we have used already in the cleanup process do i delete them or do i have to keep them



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 3:21

Sorry I made a mistake with the script Yikes

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    c:\windows\system32\CF25269.exe
    c:\windows\PEV.exe
    c:\windows\sed.exe
    c:\windows\system32\CF26088.exe
    c:\windows\system32\CF20302.exe


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 3:53

========== FILES ==========
File move failed. c:\windows\system32\CF25269.exe scheduled to be moved on reboot.
first results

File move failed. c:\windows\PEV.exe scheduled to be moved on reboot.
File move failed. c:\windows\sed.exe scheduled to be moved on reboot.
File move failed. c:\windows\system32\CF26088.exe scheduled to be moved on reboot.
File move failed. c:\windows\system32\CF20302.exe scheduled to be moved on reboot.

OTM by OldTimer - Version 3.0.0.5 log created on 07162009_125020



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 4:00

second results after reboot

========== FILES ==========
File move failed. c:\windows\system32\CF25269.exe scheduled to be moved on reboot.
File move failed. c:\windows\PEV.exe scheduled to be moved on reboot.
File move failed. c:\windows\sed.exe scheduled to be moved on reboot.
File move failed. c:\windows\system32\CF26088.exe scheduled to be moved on reboot.
File move failed. c:\windows\system32\CF20302.exe scheduled to be moved on reboot.

OTM by OldTimer - Version 3.0.0.5 log created on 07162009_125412

Files moved on Reboot...
File move failed. c:\windows\system32\CF25269.exe scheduled to be moved on reboot.
File move failed. c:\windows\PEV.exe scheduled to be moved on reboot.
File move failed. c:\windows\sed.exe scheduled to be moved on reboot.
File move failed. c:\windows\system32\CF26088.exe scheduled to be moved on reboot.
File move failed. c:\windows\system32\CF20302.exe scheduled to be moved on reboot.

Registry entries deleted on Reboot...



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 4:02

waiting for the next step preatty cool stuff



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 4:11

Now see if you can run ComboFix:

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 4:13

by the way am i deleting all of these tools after we use them?



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 4:21

Yes but I would keep HijackThis and Malwarebytes ;)

Now please run ComboFix.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 6:55

here are the results to combo fix

[You must be registered and logged in to see this link.]
MD5: 2DFF57D302799A4B789D4C5F3F71672D

elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 7:01

Now open a new notepad file.
Input this into the notepad file:

Folder::
c:\program files\BitTornado

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 7:02

and when do i get my official carbon red ryder anti virus bb gun with the compass in the stock along with my along with my geek police decoder ring
can we make this official lol
u guys are the best im recomending everyone i know


ok ready for the next step !!!.............

elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 7:17

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 7:36

will this disable my bittornado??
cuz i luv my bittornado



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 7:45

Yes it will, a program like BitTornado is usually what causes malware to enter into your system without your consent.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Fri 17 Jul - 9:05

so whats a good alternitive to bittornado ??

and the laptop is running preatty solid now actually better than before!!!

ok so i have avg, but i dont think that is the end all to protecting myself what do u recommend to keep me ahead of protecting myself from this kind of stuff
and should i keep avg????

oh and the windows security center is functioning again i was able to turn it on !!!!!!!!!!



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Fri 17 Jul - 12:20

I wouldn't recommend using any torrent clients as they bring you most of the malware that causes your computer to slow down.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 5:23

ok this might be stupid but also virus related before the virus i was able to see the emotocons when selecting them on my yahoo instant messanger now i cannot , they are there i can use them but just not visible i have tried redownloading , didnt work , i have went to settings and preferences and that didnt work either any suggestions ???? and i am updating my system as recomended by orion thank you



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 8:59

and also i just did an avg scan and there is still one rootkit left on the system can i use malewarebyte to fill and get rid of it ?
or is it something i will have to be walked through?

this is the name of the rootkit
C:\Windows\system32\Drivers\PROCEXP90.sys

and this is the last malewarebytes scan log

Malwarebytes' Anti-Malware 1.39
Database version: 2432
Windows 6.0.6001 Service Pack 1

7/17/2009 5:55:49 PM
mbam-log-2009-07-17 (17-55-49).txt

Scan type: Quick Scan
Objects scanned: 79032
Time elapsed: 8 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 10:42

apparently through the first cleanup there was one rootkit left



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Sat 18 Jul - 10:46

That is not a Rootkit, it is a driver that is part of Process explorer, more info can be found here:

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 11:10

thank you sir



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Sat 18 Jul - 11:13

Is everything running good now?


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 11:30

yes im doing all of the reading that goes along with the recomendations u have given me the only problem now that i didnt have prior to the win cryptor 32 virus is the fact that my messanger wont show the emotocons when i go to select them , they are there they just do not show i have tried everything not sure what to do about this its bugging me out i knw its a minute issue but thats the only thing left



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Sat 18 Jul - 11:33

What messenger is it?


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 11:34

yahoo



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Sat 18 Jul - 11:42

SO you click on them and they don't show up? Have you tried updating the messenger to the latest version?


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 11:48

it has been updated i did that today and have also ran update checker so indeed i am current with everything



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Sat 18 Jul - 11:51

Hmm I am completely dumbfounded, I don't know what is going on, try opeing a topic here and try to take a screen shot so they can know what you are talking about:

[You must be registered and logged in to see this link.]

Virus wise are you ok?


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by elohem78 on Sat 18 Jul - 12:36

yes i am secured and protected
Thank You a million
i will make a donation as soon as i get funds to do so
and i will recommend everyone i know with these kinds of issues to Geek Police the experts!!!!!!!!!
Thank You
Elohem78

Statisfied



elohem78
Intermediate
Intermediate

Posts Posts : 105
Joined Joined : 2009-07-07
Gender Gender : Male
OS OS : Windows 7
Protection Protection : AVG
Points Points : 27532
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Win32/Cryptor Virus Is There Any Hope ?

Post by Origin on Sat 18 Jul - 12:43

Glad we could help Wink

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-06
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31473
# Likes # Likes : 0

View user profile

Back to top Go down

Page 3 of 3 Previous  1, 2, 3

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum