blue screen on xp

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blue screen on xp

Post by pmc101 on Thu Jul 02, 2009 2:21 pm

Hi

On my pc running xp home i have a blue screen with a message saying to disable anti virus and check the disk. It also says STOP: with a series of numbers and letters after it.

I think this is a virus but i cannot get past the blue screen to run anti virus. Using F8 i have gotten to the safe mode page but when i select safe mode or last known good configuration or any other option and hit enter it goes to the blue page again.

any advise on how to get past the blue page or is there a fix i can download to a memory stick which will auto run when i turn on pc as i cannot get past blue page to run programs.

Many thanks

pmc101

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Re: blue screen on xp

Post by Origin on Thu Jul 02, 2009 4:35 pm

Hello pmc101,

Welcome to Geek Police, my name is Origin and I will be helping you today. Please keep the following in mind:

  • If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
  • If you have any cracked/pirated software in your computer delete them or we will not help you.
  • Only follow advise from Geek Police Staff and not a regular member.
  • Do NOT run any tool without Geek Police supervision as it could hinder your system useless.

Are you able to get to your desktop at all? Either in safe mode or in normal mode? If so please download HijackThis:

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

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Re: blue screen on xp

Post by pmc101 on Thu Jul 02, 2009 10:31 pm

Hi Origin

Thank you very much for your reply.

No I cannot get to desktop. On reboot I am at the safe mode page but if I select any option I am directed to blue screen.

I wonder if this is disk damage. I had thought it was a virus but maybe not????

Any program that will autorun? Saw on a site to rename HIJACKTHIS as WINLOG.EXE to get it to run on boot but this did not work.
Our kids were on limewire berfore this happened. I know that you advise is to uninstall P2P but I cannot get access to change.

Thanks for your help.

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Re: blue screen on xp

Post by Belahzur on Thu Jul 02, 2009 11:31 pm

Hello.
So I take it this machine is completely unbootable? no safe mode or normal mode?

Please download this file: [You must be registered and logged in to see this link.]

  1. Insert a black CD into your CD draw.
  2. Double click the rescuecd.exe file on your Desktop.
  3. Hit the "Burn CD" button and allow it to burn, it shouldn't take too long.
  4. Next, reboot your computer, keep the CD inside the draw.
  5. Your computer should boot from the CD and boot to the Avira rescue disc.
  6. Next, see this guide here: [You must be registered and logged in to see this link.]


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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blue screen

Post by pmc101 on Tue Jul 07, 2009 4:36 pm

hi belahzur

thanks for advise. I do not have cd drive and rescue program would not save to memory stick. A friend will burn it to cd and i will try it out. Will let you know as soon as possible.

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Re: blue screen on xp

Post by pmc101 on Thu Jul 09, 2009 1:25 pm

hi belahzur

I have tried to boot using avira disk but nothing happens. it tries to load windows and then goes to blue screen.

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