computer will not load!!

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Solved computer will not load!!

Post by orangeboy on 1st July 2009, 6:01 am

Hello.
My sister's computer (windows xp) will not load. It goes to the accounts page only and upon clicking the account it says loading settings, then saving settings, and then will not load, just stays on the account page. Restarting in safe mood does not work either as it does the same thing. This was right after downloading AVG and Spybot and running them. Please help!!

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Solved Re: computer will not load!!

Post by Doctor Inferno on 1st July 2009, 11:42 am

Hello,

Did you have another antivirus running when you download AVG and Spybot?


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Solved Re: computer will not load!!

Post by orangeboy on 1st July 2009, 7:26 pm

Hi.
No, I believe the computer did not have any antivirus program yet. Furthermore, running spybot and AVG it found of course malware,spyware,viruses and I deleted/fixed them, then proceeded to restart the computer.

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Solved Re: computer will not load!!

Post by Doctor Inferno on 4th July 2009, 10:37 am

If it won't even boot into safe mode, then I'm afraid the only option left is to either perform a repair or format of your OS.


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Solved Re: computer will not load!!

Post by orangeboy on 6th July 2009, 3:54 pm

I guess I have no other options.
Thank you for your time, much appreciation.

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