Internet crashes with Roboform

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Internet crashes with Roboform

Post by motobouleh on 28th June 2009, 3:11 pm

I've been using Roboform for two years now without problem up to a few weeks ago -- internet freezes often, when Roboform is active, but I'm not sure that is the cause of the problem.

I installed IE 8 several days ago and reinstalled Roboform 6.9.95 (latest version, which is supposed to be compatible with IE 8).

Can't figure out what's wrong -- any ideas ?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:06:55, on 2009-07-10
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\

mscorsvw.exe
C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\Apache

Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program

Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program

Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\Apache

Group\Apache2\bin\apache.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\

E_FATIAEA.EXE
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.e

xe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcpro

xy.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.ex

e
C:\Program

Files\EasySearch\SiteVacuumClient.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Search

Settings\SearchSettings.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcLog.

exe
C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbar

Notifier.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared

Files\RichVideo.exe
C:\Program Files\Siber Systems\AI

RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcIp.ex

e
C:\WINDOWS\ShoveIt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Marco\Local

Settings\Temporary Internet

Files\Content.IE5\0YJR3OLA\winlogon[1].exe
C:\WINDOWS\system32\notepad.exe

R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

http://www.ask.com/web?q={searchTerms}&o=144

82&l=dis
R1 - HKCU\Software\Microsoft\Internet

Explorer\SearchURL,(Default) =

http://search.yahoo.com/search?fr=mcafee&p=%s
R3 - URLSearchHook: (no name) -

{00A6FAF6-072E-44cf-8957-5838F569A31D} -

C:\Program

Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
R3 - URLSearchHook: Yahoo! Barre d'outils -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: SearchSettings Class -

{E312764E-7706-43F1-8DAB-FCDD2B1E416D} -

C:\Program Files\Search

Settings\kb128\SearchSettings.dll
O2 - BHO: MyWebSearch Search Assistant BHO -

{00A6FAF1-072E-44cf-8957-5838F569A31D} -

C:\Program

Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
O2 - BHO: Dealio Toolbar -

{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} -

C:\Program Files\Dealio Toolbar\DealioToolbarIE.dll
O2 - BHO: &Yahoo! Toolbar Helper -

{02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: mwsBar BHO -

{07B18EA1-A523-4961-B6BB-170DE4475CCA} -

C:\Program

Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: AcroIEHelperStub -

{18DF081C-E8AD-4283-A596-FA578C2EBDC3} -

C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm -

{724d43a9-0d85-11d4-9908-00400523e39a} -

C:\Program Files\Siber Systems\AI

RoboForm\roboform.dll
O2 - BHO: scriptproxy -

{7DB2D5A0-7241-4E79-B68D-6309F01C5231} -

c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO -

{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -

C:\Program

Files\Google\GoogleToolbarNotifier\3.1.807.1746\sw

g.dll
O2 - BHO: McAfee SiteAdvisor BHO -

{B164E929-A1B6-4A06-B104-2CD0E90A88FF} -

c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} -

C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SearchSettings Class -

{E312764E-7706-43F1-8DAB-FCDD2B1E416D} -

C:\Program Files\Search

Settings\kb128\SearchSettings.dll
O2 - BHO: JQSIEStartDetectorImpl -

{E7E6F031-17CE-4C07-BC86-EABFE594F69C} -

C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class -

{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} -

C:\Program

Files\Yahoo!\Companion\Installs\cpn\YTSingleInsta

nce.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar -

{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} -

c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google -

{2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar1.dll
O3 - Toolbar: My Web Search -

{07B18EA9-A523-4961-B6BB-170DE4475CCA} -

C:\Program

Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: &RoboForm -

{724d43a0-0d85-11d4-9908-00400523e39a} -

C:\Program Files\Siber Systems\AI

RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Barre d'outils -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Dealio Toolbar -

{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} -

C:\Program Files\Dealio Toolbar\DealioToolbarIE.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program

Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program

Files\CyberLink\PowerDVD\Language\Language.ex

e"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program

Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program

Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [REGSHAVE] C:\Program

Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\

E_FATIAEA.EXE /P26 "EPSON Stylus CX4200

Series" /O6 "USB002" /M "Stylus CX4200"
O4 - HKLM\..\Run: [SunJavaUpdateSched]

"C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32

C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DL

L,UPF
O4 - HKLM\..\Run: [My Web Search Bar Search

Scope Monitor]

"C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.ex

e" /m=2 /w
O4 - HKLM\..\Run: [MyWebSearch Email Plugin]

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.ex

e
O4 - HKLM\..\Run: [SiteVacuum] C:\Program

Files\EasySearch\SiteVacuumClient.exe
O4 - HKLM\..\Run: [SearchSettings] C:\Program

Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher]

"C:\Program Files\Adobe\Reader

9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite]

"C:\Program Files\DAEMON Tools

Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009]

C:\Program

Files\Uniblue\RegistryBooster\RegistryBooster.exe

/S
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbar

Notifier.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin]

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.ex

e
O4 - HKCU\..\Run: [Google Update] "C:\Documents

and Settings\Marco\Local Settings\Application

Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RoboForm] "C:\Program

Files\Siber Systems\AI

RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: ShoveIt.lnk =

C:\WINDOWS\ShoveIt.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program

Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Microsoft Office.lnk =

C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search -

http://edits.mywebsearch.com/toolbaredits/menuse

arch.jhtml?p=ZJxdm158YYCA
O8 - Extra context menu item: Customize Menu -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F46} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F46} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save -

{320AF880-6646-11D3-ABEE-C5DBF3571F49} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F49} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm -

{724d43aa-0d85-11d4-9908-00400523e39a} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar -

{724d43aa-0d85-11d4-9908-00400523e39a} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Playboy Casino USD -

{D62F3523-3F8C-4F1B-B888-FAEE3F4B8CF2} -

http://www.playboycasino.com (file missing)

(HKCU)
O9 - Extra 'Tools' menuitem: Playboy Casino USD -

{D62F3523-3F8C-4F1B-B888-FAEE3F4B8CF2} -

http://www.playboycasino.com (file missing)

(HKCU)
O16 - DPF:

{1E54D648-B804-468d-BC78-4AFFED8E262E}

(System Requirements Lab) -

http://www.srtest.com/srl_bin/sysreqlab_srl.cab
O16 - DPF:

{6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

(MUWebControl Class) -

http://www.update.microsoft.com/microsoftupdate/

v6/V5Controls/en/x86/client/muweb_site.cab?12259

88817937
O16 - DPF:

{D27CDB6E-AE6D-11CF-96B8-444553540000}

(Shockwave Flash Object) -

http://fpdownload2.macromedia.com/get/shockwav

e/cabs/flash/swflash.cab
O18 - Protocol: sacore -

{5513F07E-936B-4E52-9B00-067394E91CC5} -

c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Forceware Web Interface

(ForcewareWebInterface) - Apache Software

Foundation - C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\Apache

Group\Apache2\bin\apache.exe
O23 - Service: Java Quick Starter

(JavaQuickStarterService) - Sun Microsystems, Inc.

- C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service -

Unknown owner - C:\Program

Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) -

McAfee, Inc. -

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) -

McAfee, Inc. -

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.e

xe
O23 - Service: McAfee Scanner (McODS) - McAfee,

Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) -

McAfee, Inc. -

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcpro

xy.exe
O23 - Service: McAfee Real-time Scanner (McShield)

- McAfee, Inc. -

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) -

McAfee, Inc. -

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service

(MpfService) - McAfee, Inc. - C:\Program

Files\McAfee\MPF\MPFSrv.exe
O23 - Service: My Web Search Service

(MyWebSearchService) - MyWebSearch.com -

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: NBService - Nero AG - C:\Program

Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG -

C:\Program Files\Common

Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: ForceWare IP service (nSvcIp) -

NVIDIA Corporation - C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcIp.ex

e
O23 - Service: ForceWare user log service

(nSvcLog) - NVIDIA Corporation - C:\Program

Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcLog.

exe
O23 - Service: NVIDIA Display Driver Service

(NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS)

(RichVideo) - Unknown owner - C:\Program

Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 13768 bytes

motobouleh
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Re: Internet crashes with Roboform

Post by motobouleh on 11th July 2009, 2:11 am

Anybody got an idea about this problem ?

motobouleh
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Re: Internet crashes with Roboform

Post by Jazeon on 11th July 2009, 4:10 am

Is that some kind of virus or just a simple error on your computer regarding some misfunctions.

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Re: Internet crashes with Roboform

Post by motobouleh on 14th July 2009, 2:27 pm

I don't know what causes the problem; but when I start Roboform, I crash after a few seconds everytime.

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