Antivirus System Pro Removal

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Antivirus System Pro Removal

Post by garnetdragon on 23rd June 2009, 7:26 pm

This program showed up on my computer yesterday, and the Malwarebytes' Anti-Malware downloaded but won't open.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:21:38 PM, on 6/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\CDProxyServ.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Admin\Desktop\mbam-setup.exe
C:\Documents and Settings\Admin\Desktop\mbam-setup.exe
C:\Documents and Settings\Admin\Desktop\Hijack(GP)This.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: BHO - {71848431-9C3E-4217-9F76-4772C41E44E5} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [klop] C:\WINDOWS\KVG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {46C66BBD-E667-4DAD-9682-58050E7C9FDC} (CDPass Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - [You must be registered and logged in to see this link.]
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: XCP CD Proxy (CD_Proxy) - Unknown owner - C:\WINDOWS\CDProxyServ.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10607 bytes

garnetdragon
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Re: Antivirus System Pro Removal

Post by Belahzur on 23rd June 2009, 7:54 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Ask Toolbar
    Java(TM) 6 Update 1

Next,

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
    O2 - BHO: BHO - {71848431-9C3E-4217-9F76-4772C41E44E5} - C:\WINDOWS\system32\iehelper.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O4 - HKCU\..\Run: [klop] C:\WINDOWS\KVG.exe
    O4 - Startup: PowerReg Scheduler V3.exe


  • Press "Fix Checked"
  • Close Hijack This.

Reboot normally.
Will MBAM open now?


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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 12:45 am

MBAM downloaded completely and there's an icon on my desktop. I made sure that the 'update' and 'launch' boxes were checked, but it didn't open. I tried the link to manually update the program, but that didn't work either. Everytime I click the MBAM icon, the hourglass appears like it's trying to open, and then it goes away, and nothing opens...

Thanks for your help!

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Re: Antivirus System Pro Removal

Post by Belahzur on 24th June 2009, 2:04 pm


  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV. (Mcafee)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Belahzur
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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 3:34 pm

ComboFix 09-06-23.01 - Admin 06/24/2009 10:58.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.308 [GMT -4:00]
Running from: c:\documents and settings\Admin\Desktop\Combo-Fix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Altnet
c:\windows\CDProxyServ.exe
c:\windows\Fonts\acrsecI.fon
c:\windows\system32\AdCache
c:\windows\system32\cache329
c:\windows\system32\drivers\UACewprqtbxtgokjkomq.sys
c:\windows\system32\UACfeqkbhaqrvyvdkndw.dll
c:\windows\system32\UACjlfeswpupcatesekf.dll
c:\windows\system32\UACjvuhjlriqncrnolnj.log
c:\windows\system32\UACkqmtftumlpapvnnpp.dll
c:\windows\system32\UACmlmmgkoboruddyjbp.dat
c:\windows\system32\UACqnrlteqbcuatcvdbu.dll
c:\windows\system32\UACrhhbaknkrujrnivql.dll
c:\windows\system32\UACtleskxduunxiclafx.log
c:\windows\system32\UACwseudpuicerlnuykr.log
c:\windows\Fonts\acrsecB.fon
c:\windows\sysguard.exe
c:\windows\syssvc.exe
c:\windows\system32\AdCache\B_329_0_0_106800.htm
c:\windows\system32\AdCache\B_329_1_0_449200.htm
c:\windows\system32\AdCache\B_329_2_0_106800.htm
c:\windows\system32\AdCache\B_329_3_0_106800.htm
c:\windows\system32\AdCache\B_329_4_0_111600.htm
c:\windows\system32\AdCache\B_329_4_0_152400.htm
c:\windows\system32\AdCache\B_329_4_0_155300.htm
c:\windows\system32\AdCache\B_329_4_0_164100.htm
c:\windows\system32\bszip.dll
c:\windows\system32\cache329\B_329_0_0_106800.htm
c:\windows\system32\cache329\B_329_1_0_449200.htm
c:\windows\system32\cache329\B_329_2_0_106800.htm
c:\windows\system32\cache329\B_329_3_0_106800.htm
c:\windows\system32\cache329\B_329_4_0_111600.htm
c:\windows\system32\cache329\B_329_4_0_152400.htm
c:\windows\system32\cache329\B_329_4_0_155300.htm
c:\windows\system32\cache329\B_329_4_0_164100.htm
c:\windows\system32\cache329\t_B_329_0_0_106800.htm
c:\windows\system32\cache329\t_B_329_1_0_449200.htm
c:\windows\system32\cache329\t_B_329_2_0_106800.htm
c:\windows\system32\cache329\t_B_329_3_0_106800.htm
c:\windows\system32\cache329\t_B_329_4_0_111600.htm
c:\windows\system32\cache329\t_B_329_4_0_152400.htm
c:\windows\system32\cache329\t_B_329_4_0_155300.htm
c:\windows\system32\cache329\t_B_329_4_0_164100.htm
c:\windows\system32\drivers\ctoss2k.sys
c:\windows\system32\drivers\UACewprqtbxtgokjkomq.sys
c:\windows\system32\iehelper.dll
c:\windows\system32\lsp.dll
c:\windows\system32\UACfeqkbhaqrvyvdkndw.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjlfeswpupcatesekf.dll
c:\windows\system32\UACjvuhjlriqncrnolnj.log
c:\windows\system32\UACkqmtftumlpapvnnpp.dll
c:\windows\system32\UACmlmmgkoboruddyjbp.dat
c:\windows\system32\UACqnrlteqbcuatcvdbu.dll
c:\windows\system32\UACrhhbaknkrujrnivql.dll
c:\windows\system32\UACtleskxduunxiclafx.log
c:\windows\system32\UACwseudpuicerlnuykr.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys
-------\Legacy_CD_PROXY
-------\Service_CD_Proxy
-------\Legacy_ossrv
-------\Service_ossrv


((((((((((((((((((((((((( Files Created from 2009-05-24 to 2009-06-24 )))))))))))))))))))))))))))))))
.

2009-06-23 23:30 . 2009-06-17 15:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-23 23:30 . 2009-06-23 23:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-23 23:30 . 2009-06-23 23:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-23 23:30 . 2009-06-17 15:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-22 21:35 . 2009-06-22 21:50 -------- d-----w- c:\temp\HP_WebRelease
2009-06-22 21:04 . 2009-06-23 00:11 -------- d-----w- c:\program files\Bonjour
2009-06-16 17:10 . 2009-06-16 17:10 -------- d-----w- c:\program files\MSECache
2009-06-14 13:11 . 2009-06-14 13:11 -------- d-----w- c:\program files\Apple Software Update
2009-06-14 13:11 . 2009-06-14 13:11 -------- d-----w- c:\documents and settings\Admin\Local Settings\Application Data\Apple
2009-06-14 13:10 . 2009-06-22 20:56 -------- d-----w- c:\program files\AirPort
2009-06-06 21:44 . 2009-06-06 21:44 -------- d-----w- c:\documents and settings\Mugen\Application Data\Intuit
2009-06-04 19:26 . 2009-06-04 19:26 -------- d-----w- c:\program files\LG Electronics
2009-05-30 13:05 . 2009-05-30 13:05 2904064 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\18154-181625.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-23 19:14 . 2006-03-24 03:48 -------- d-----w- c:\program files\McAfee
2009-06-21 19:09 . 2005-08-31 23:05 81624 ----a-w- c:\documents and settings\Aisling\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-19 21:38 . 2008-06-04 02:04 -------- d-----w- c:\program files\PeerGuardian2
2009-06-19 20:51 . 2007-01-16 20:27 -------- d-----w- c:\program files\Last.fm
2009-06-19 20:50 . 2008-06-04 02:32 683801 ----a-w- c:\documents and settings\All Users\Application Data\Last.fm\Client\UninstITW\unins000.exe
2009-06-19 20:23 . 2007-02-28 03:37 -------- d-----w- c:\documents and settings\Mugen\Application Data\uTorrent
2009-06-18 21:47 . 2005-08-31 01:06 81624 ----a-w- c:\documents and settings\Admin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-04 19:26 . 2005-08-12 00:42 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-31 20:27 . 2005-09-05 20:58 104 --sh--r- c:\windows\system32\BDA93CD99C.sys
2009-05-31 20:27 . 2005-09-02 19:35 4704 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-05-31 20:27 . 2005-09-08 20:15 -------- d-----w- c:\documents and settings\Mugen\Application Data\Corel
2009-05-30 13:06 . 2009-04-18 20:29 -------- d-----w- c:\program files\Quicken
2009-05-30 13:05 . 2009-04-18 23:35 242976 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\QWPATCH.EXE
2009-05-07 15:32 . 2004-08-10 17:51 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-29 04:56 . 2004-08-10 17:51 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-08-10 17:51 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-19 12:55 . 2005-10-20 02:38 77736 ----a-w- c:\documents and settings\Lou Jerone\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-18 23:36 . 2009-04-18 23:36 3616768 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181311-181414.dll
2009-04-18 23:35 . 2009-04-18 23:35 1536000 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181414-18154.dll
2009-04-18 23:35 . 2009-04-18 23:35 1007616 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181129-181212.dll
2009-04-18 23:35 . 2009-04-18 23:35 811008 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181212-181311.dll
2009-04-18 23:35 . 2009-04-18 23:35 997 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\rebase.cmd
2009-04-18 23:35 . 2009-04-18 23:35 223584 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\patchw32.dll
2009-04-17 12:26 . 2004-08-10 17:51 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-08-10 17:51 585216 ----a-w- c:\windows\system32\rpcrt4.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AIM"="c:\progra~1\AIM\aim.exe" [2005-08-05 67160]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-26 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-09 645328]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-10 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-01-15 267048]
"MMTray"="c:\progra~1\MUSICM~1\MUSICM~3\mm_tray.exe" [2006-01-17 135168]
"mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2006-01-17 53248]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]

c:\documents and settings\Aisling\Start Menu\Programs\Startup\
Registration-Studio 8.lnk - c:\program files\Pinnacle\Studio 8\Register\RegTool.exe [2005-8-26 241664]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=c:\windows\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Last.fm Helper.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Last.fm Helper.lnk
backup=c:\windows\pss\Last.fm Helper.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Last.fm\\LastFM.exe"=
"c:\\Program Files\\Ruckus Player\\Ruckus.exe"=
"c:\\Program Files\\McAfee\\MBK\\McAfeeDataBackup.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9420:TCP"= 9420:TCP:Red Swoosh
"5000:UDP"= 5000:UDP:Red Swoosh
"5353:UDP"= 5353:UDP:Bonjour

R0 $sys$cor;$sys$cor;c:\windows\system32\drivers\$sys$cor.sys [10/6/2004 10:11 AM 18432]
R1 $sys$crater;$sys$crater;c:\windows\system32\$sys$filesystem\crater.sys [10/7/2004 3:57 AM 11904]
R1 LStone;Pinnacle Systems Studio AV/DV Overlay;c:\windows\system32\drivers\LStone2k.sys [8/26/2005 2:26 PM 247936]
R1 MemAlloc;MemAlloc;c:\windows\system32\drivers\MemAlloc.sys [8/26/2005 2:26 PM 5543]
.
Contents of the 'Scheduled Tasks' folder

2009-06-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-06-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-01-21 15:53]

2009-06-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-01-21 15:53]

2009-06-18 c:\windows\Tasks\Weekly Backup.job
- c:\windows\system32\ntbackup.exe [2001-06-27 22:29]
.
.

garnetdragon
Novice
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Posts Posts : 9
Joined Joined : 2009-06-23
OS OS : XP
Points Points : 27281
# Likes # Likes : 0

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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 3:34 pm

------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
DPF: {46C66BBD-E667-4DAD-9682-58050E7C9FDC} - [You must be registered and logged in to see this link.]
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-06-24 11:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2592)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\CTSVCCDA.EXE
c:\windows\system32\HPZipm12.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\MsPMSPSv.exe
c:\program files\iPod\bin\iPodService.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\McAfee.com\Agent\mcagent.exe
.
**************************************************************************
.
Completion time: 2009-06-24 11:31 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-24 15:31

Pre-Run: 74,421,362,688 bytes free
Post-Run: 76,157,554,688 bytes free

269 --- E O F --- 2009-06-12 07:05

garnetdragon
Novice
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Posts Posts : 9
Joined Joined : 2009-06-23
OS OS : XP
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Re: Antivirus System Pro Removal

Post by Belahzur on 24th June 2009, 4:29 pm

Hello.

I see that you are running Limewire.
P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.
The removal of these programs is optional, but highly recommended.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

  • Limewire 4.18.8

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

Driver::
$sys$cor
$sys$crater

File::
c:\windows\system32\drivers\$sys$cor.sys

Folder::
c:\windows\system32\$sys$filesystem
c:\Program Files\LimeWire
c:\documents and settings\Admin\Application Data\Limewire

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\LimeWire\\LimeWire.exe"=-

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 5:11 pm

ComboFix 09-06-23.01 - Admin 06/24/2009 12:48.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.228 [GMT -4:00]
Running from: c:\documents and settings\Admin\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\Admin\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

FILE ::
"c:\windows\system32\drivers\$sys$cor.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\$sys$filesystem
c:\windows\system32\$sys$filesystem\$sys$parking
c:\windows\system32\$sys$filesystem\crater.sys
c:\windows\system32\$sys$filesystem\DbgHelp.dll
c:\windows\system32\$sys$filesystem\lim.sys
c:\windows\system32\$sys$filesystem\oct.sys
c:\windows\system32\$sys$filesystem\Unicows.dll
c:\windows\system32\drivers\$sys$cor.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_$sys$cor
-------\Service_$sys$crater


((((((((((((((((((((((((( Files Created from 2009-05-24 to 2009-06-24 )))))))))))))))))))))))))))))))
.

2009-06-24 15:30 . 2009-06-24 15:30 -------- d-----w- c:\windows\system32\dllcache\cache
2009-06-23 23:30 . 2009-06-17 15:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-23 23:30 . 2009-06-23 23:30 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-23 23:30 . 2009-06-23 23:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-23 23:30 . 2009-06-17 15:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-22 21:35 . 2009-06-22 21:50 -------- d-----w- c:\temp\HP_WebRelease
2009-06-22 21:04 . 2009-06-23 00:11 -------- d-----w- c:\program files\Bonjour
2009-06-16 17:10 . 2009-06-16 17:10 -------- d-----w- c:\program files\MSECache
2009-06-14 13:11 . 2009-06-14 13:11 -------- d-----w- c:\program files\Apple Software Update
2009-06-14 13:11 . 2009-06-14 13:11 -------- d-----w- c:\documents and settings\Admin\Local Settings\Application Data\Apple
2009-06-14 13:10 . 2009-06-22 20:56 -------- d-----w- c:\program files\AirPort
2009-06-06 21:44 . 2009-06-06 21:44 -------- d-----w- c:\documents and settings\Mugen\Application Data\Intuit
2009-06-04 19:26 . 2009-06-04 19:26 -------- d-----w- c:\program files\LG Electronics
2009-05-30 13:05 . 2009-05-30 13:05 2904064 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\18154-181625.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-23 19:14 . 2006-03-24 03:48 -------- d-----w- c:\program files\McAfee
2009-06-21 19:09 . 2005-08-31 23:05 81624 ----a-w- c:\documents and settings\Aisling\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-19 21:38 . 2008-06-04 02:04 -------- d-----w- c:\program files\PeerGuardian2
2009-06-19 20:51 . 2007-01-16 20:27 -------- d-----w- c:\program files\Last.fm
2009-06-19 20:50 . 2008-06-04 02:32 683801 ----a-w- c:\documents and settings\All Users\Application Data\Last.fm\Client\UninstITW\unins000.exe
2009-06-19 20:23 . 2007-02-28 03:37 -------- d-----w- c:\documents and settings\Mugen\Application Data\uTorrent
2009-06-18 21:47 . 2005-08-31 01:06 81624 ----a-w- c:\documents and settings\Admin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-04 19:26 . 2005-08-12 00:42 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-31 20:27 . 2005-09-05 20:58 104 --sh--r- c:\windows\system32\BDA93CD99C.sys
2009-05-31 20:27 . 2005-09-02 19:35 4704 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-05-31 20:27 . 2005-09-08 20:15 -------- d-----w- c:\documents and settings\Mugen\Application Data\Corel
2009-05-30 13:06 . 2009-04-18 20:29 -------- d-----w- c:\program files\Quicken
2009-05-30 13:05 . 2009-04-18 23:35 242976 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\QWPATCH.EXE
2009-05-07 15:32 . 2004-08-10 17:51 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-29 04:56 . 2004-08-10 17:51 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-08-10 17:51 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-19 12:55 . 2005-10-20 02:38 77736 ----a-w- c:\documents and settings\Lou Jerone\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-18 23:36 . 2009-04-18 23:36 3616768 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181311-181414.dll
2009-04-18 23:35 . 2009-04-18 23:35 1536000 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181414-18154.dll
2009-04-18 23:35 . 2009-04-18 23:35 1007616 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181129-181212.dll
2009-04-18 23:35 . 2009-04-18 23:35 811008 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181212-181311.dll
2009-04-18 23:35 . 2009-04-18 23:35 997 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\rebase.cmd
2009-04-18 23:35 . 2009-04-18 23:35 223584 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\patchw32.dll
2009-04-17 12:26 . 2004-08-10 17:51 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-08-10 17:51 585216 ----a-w- c:\windows\system32\rpcrt4.dll
.

((((((((((((((((((((((((((((( [You must be registered and logged in to see this link.] )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-06-24 15:30 . 2008-10-16 19:09 51224 c:\windows\system32\dllcache\cache\wuauclt.exe
+ 2009-06-24 15:30 . 2008-04-14 00:12 82432 c:\windows\system32\dllcache\cache\ws2_32.dll
+ 2009-06-24 15:30 . 2008-04-14 00:12 26112 c:\windows\system32\dllcache\cache\userinit.exe
+ 2009-06-24 15:30 . 2008-04-14 00:12 14336 c:\windows\system32\dllcache\cache\svchost.exe
+ 2009-06-24 15:30 . 2008-04-14 00:12 57856 c:\windows\system32\dllcache\cache\spoolsv.exe
+ 2009-06-24 15:30 . 2008-04-14 00:12 17408 c:\windows\system32\dllcache\cache\powrprof.dll
+ 2009-06-24 15:30 . 2008-04-14 00:12 13312 c:\windows\system32\dllcache\cache\lsass.exe
+ 2009-06-24 15:30 . 2008-04-13 18:39 24576 c:\windows\system32\dllcache\cache\kbdclass.sys
+ 2009-06-24 15:30 . 2008-04-13 18:53 36608 c:\windows\system32\dllcache\cache\ip6fw.sys
+ 2009-06-24 15:30 . 2008-04-14 00:12 15360 c:\windows\system32\dllcache\cache\ctfmon.exe
+ 2009-06-24 15:30 . 2008-04-14 00:12 507904 c:\windows\system32\dllcache\cache\winlogon.exe
+ 2009-06-24 15:30 . 2009-04-29 04:56 827392 c:\windows\system32\dllcache\cache\wininet.dll
+ 2009-06-24 15:30 . 2008-04-14 00:12 578560 c:\windows\system32\dllcache\cache\user32.dll
+ 2009-06-24 15:30 . 2008-04-14 00:12 295424 c:\windows\system32\dllcache\cache\termsrv.dll
+ 2009-06-24 15:30 . 2008-06-20 11:51 361600 c:\windows\system32\dllcache\cache\tcpip.sys
+ 2009-06-24 15:30 . 2009-02-06 11:11 110592 c:\windows\system32\dllcache\cache\services.exe
+ 2009-06-24 15:30 . 2008-04-13 19:20 182656 c:\windows\system32\dllcache\cache\ndis.sys
+ 2009-06-24 15:30 . 2009-03-21 14:06 989696 c:\windows\system32\dllcache\cache\kernel32.dll
+ 2009-06-24 15:30 . 2008-04-14 00:11 110080 c:\windows\system32\dllcache\cache\imm32.dll
+ 2009-06-24 15:30 . 2008-04-14 00:12 1614848 c:\windows\system32\dllcache\cache\sfcfiles.dll
+ 2009-06-24 15:30 . 2009-02-06 11:06 2145280 c:\windows\system32\dllcache\cache\ntoskrnl.exe
+ 2009-06-24 15:30 . 2009-02-06 10:32 2023936 c:\windows\system32\dllcache\cache\ntkrnlpa.exe
+ 2009-06-24 15:30 . 2008-04-14 00:12 1033728 c:\windows\system32\dllcache\cache\explorer.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AIM"="c:\progra~1\AIM\aim.exe" [2005-08-05 67160]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-26 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-09 645328]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-10 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-01-15 267048]
"MMTray"="c:\progra~1\MUSICM~1\MUSICM~3\mm_tray.exe" [2006-01-17 135168]
"mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2006-01-17 53248]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]

c:\documents and settings\Aisling\Start Menu\Programs\Startup\
Registration-Studio 8.lnk - c:\program files\Pinnacle\Studio 8\Register\RegTool.exe [2005-8-26 241664]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=c:\windows\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Last.fm Helper.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Last.fm Helper.lnk
backup=c:\windows\pss\Last.fm Helper.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Last.fm\\LastFM.exe"=
"c:\\Program Files\\Ruckus Player\\Ruckus.exe"=
"c:\\Program Files\\McAfee\\MBK\\McAfeeDataBackup.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9420:TCP"= 9420:TCP:Red Swoosh
"5000:UDP"= 5000:UDP:Red Swoosh
"5353:UDP"= 5353:UDP:Bonjour

R1 LStone;Pinnacle Systems Studio AV/DV Overlay;c:\windows\system32\drivers\LStone2k.sys [8/26/2005 2:26 PM 247936]
R1 MemAlloc;MemAlloc;c:\windows\system32\drivers\MemAlloc.sys [8/26/2005 2:26 PM 5543]
.

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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 5:12 pm

Contents of the 'Scheduled Tasks' folder

2009-06-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-06-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-01-21 15:53]

2009-06-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-01-21 15:53]

2009-06-18 c:\windows\Tasks\Weekly Backup.job
- c:\windows\system32\ntbackup.exe [2001-06-27 22:29]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
DPF: {46C66BBD-E667-4DAD-9682-58050E7C9FDC} - [You must be registered and logged in to see this link.]
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-06-24 13:01
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1648)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\CTSVCCDA.EXE
c:\windows\system32\HPZipm12.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\MsPMSPSv.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\McAfee.com\Agent\mcagent.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
.
**************************************************************************
.
Completion time: 2009-06-24 13:08 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-24 17:08
ComboFix2.txt 2009-06-24 15:31

Pre-Run: 76,184,899,584 bytes free
Post-Run: 76,169,736,192 bytes free

244 --- E O F --- 2009-06-12 07:05

garnetdragon
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Re: Antivirus System Pro Removal

Post by Belahzur on 24th June 2009, 5:20 pm

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 5:33 pm

Everything works fine now! Thank you so much, you are a lifesaver!!

Is there anything I can do to avoid that program getting on to my computer again? I have no idea how it got there in the first place...

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Re: Antivirus System Pro Removal

Post by Belahzur on 24th June 2009, 5:35 pm

My guess would be malware abusing holes in older software you still have installed. They need uninstalling and updating.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 5:51 pm

We have been going through this computer and cleaning it up a bit lately. It's not our primary computer, but we still need it working Smile
Here's the list:

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.0
Adobe Reader 8.1.2
America Online (Choose which version to remove)
AnswerWorks 5.0 English Runtime
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOL Instant Messenger
AOLIcon
Apple Mobile Device Support
Apple Software Update
Bonjour
Bonjour Core for Windows
CDisplay 1.8
Compatibility Pack for the 2007 Office system
Creative MediaSource
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Picture Studio v3.0
Dell ResourceCD
Dell Support Center (Support Software)
DellSupport
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
GdiplusUpgrade
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
iTunes
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro 8
Jasc Paint Shop Pro 9
Jasc Paint Shop Pro Studio, Dell Editon
Jasc Paint Shop Pro Studio.01 , Dell Edition 1.0.1.1 Patch
Java 2 Runtime Environment, SE v1.4.2_03
Kung Fu Panda(TM)
Last.fm 1.5.4.24567
Learn2 Player (Uninstall Only)
LG USB Modem driver
Macromedia Flash Player
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
McAfee SecurityCenter
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Modem Event Monitor
Modem Helper
Modem On Hold
Mozilla Firefox (3.0.11)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch® Jukebox
My Way Search Assistant
NetZeroInstallers
PeerGuardian 2.0
Photo Click
Pinnacle Hollywood FX 4.6
Pinnacle Studio AV/DV
Pinnacle Studio DC10plus
PowerDVD 5.5
Qualxserve Service Agreement
QuickBooks Simple Start Special Edition
Quicken 2009
QuickTime
RealPlayer Basic
Red Swoosh
RollerCoaster Tycoon 2
Ruckus Player
SAM 2003
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Sonic Copy Module
Sonic DLA
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Data
Sonic Update Manager
Sound Blaster Live! 24-bit
Studio 8
TechConnect
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player
WebCyberCoach 3.2 Dell
Windows Backup Utility
Windows Genuine Advantage v1.3.0254.0
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12

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Re: Antivirus System Pro Removal

Post by Belahzur on 24th June 2009, 6:07 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Adobe Reader 8.1.0
    Adobe Reader 8.1.2
    J2SE Runtime Environment 5.0 Update 4
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.2_03
    Viewpoint Media Player

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Select the first option where it says "This release is Windows 7 support-ready and includes support for Internet Explorer 8...".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe that you downloaded to install the newest version.

Then download and install [You must be registered and logged in to see this link.]


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Re: Antivirus System Pro Removal

Post by garnetdragon on 24th June 2009, 6:24 pm

Thank you again! I really appreciate all your help! Thank You!

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