Computer running very slowly.

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Re: Computer running very slowly.

Post by treesnsea on 2nd August 2009, 6:08 pm

This is the scan on my ipod.

USBNoRisk 2.5 (26 July 2009) by bobby

Started at 8/2/2009 11:03:35 AM

Searching for connected USB Mass storage...
----------------------------------------
E: {8d715028-7f7f-11de-adbe-00167678b5c0}
========================================

Searching for other storage...
----------------------------------------
C: {412b707d-7e83-11de-9cd3-806d6172696f}
========================================

Scanning removable storage...
----------------------------------------

No blocked files found on E:
No Autorun.inf files found on E:
No mountpoint found for 8d715028-7f7f-11de-adbe-00167678b5c0
No Desktop.ini files found on E:
No mimics found on drive E:
----------------------------------------


Scanning fixed storage...
----------------------------------------

No blocked files found on C:
No Autorun.inf files found on C:
No mountpoint found for C:
No mountpoint found for 412b707d-7e83-11de-9cd3-806d6172696f
No Desktop.ini files found on C:
----------------------------------------

========================================
Initial scan finished!
========================================

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Re: Computer running very slowly.

Post by Origin on 2nd August 2009, 6:09 pm

Ipod looks fine Wink


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Re: Computer running very slowly.

Post by treesnsea on 2nd August 2009, 6:11 pm

This is my jump drive

USBNoRisk 2.5 (26 July 2009) by bobby

Started at 8/2/2009 11:00:59 AM

Searching for connected USB Mass storage...
----------------------------------------
E: {a8ff2cce-7ee9-11de-adae-e844a6c1c992}
========================================

Searching for other storage...
----------------------------------------
C: {412b707d-7e83-11de-9cd3-806d6172696f}
========================================

Scanning removable storage...
----------------------------------------

No blocked files found on E:
No Autorun.inf files found on E:
Sanitized mountpoint for a8ff2cce-7ee9-11de-adae-e844a6c1c992
No Desktop.ini files found on E:
No mimics found on drive E:
----------------------------------------


Scanning fixed storage...
----------------------------------------

No blocked files found on C:
No Autorun.inf files found on C:
No mountpoint found for C:
No mountpoint found for 412b707d-7e83-11de-9cd3-806d6172696f
No Desktop.ini files found on C:
----------------------------------------

========================================
Initial scan finished!
========================================
========================================
Removed E:
========================================


New device connected at 8/2/2009 11:03:16 AM

Scanning for connected USB mass storage...
----------------------------------------
E: {8d715028-7f7f-11de-adbe-00167678b5c0}
Added E:
========================================

Scanning USB mass storage for files...
----------------------------------------
No blocked files found on E:
----------------------------------------
No Autorun.inf files found on E:
No mountpoint found for 8d715028-7f7f-11de-adbe-00167678b5c0
----------------------------------------

No Desktop.ini files found on E:
----------------------------------------

No mimics found on drive E:
========================================

========================================
Removed E:
========================================


New device connected at 8/2/2009 11:03:20 AM

Scanning for connected USB mass storage...
----------------------------------------
E: {8d715028-7f7f-11de-adbe-00167678b5c0}
Added E:
========================================

Scanning USB mass storage for files...
----------------------------------------
No blocked files found on E:
----------------------------------------
No Autorun.inf files found on E:
No mountpoint found for 8d715028-7f7f-11de-adbe-00167678b5c0
----------------------------------------

No Desktop.ini files found on E:
----------------------------------------

No mimics found on drive E:
========================================

========================================
Removed E:
========================================


New device connected at 8/2/2009 11:03:23 AM

Scanning for connected USB mass storage...
----------------------------------------
E: {8d715028-7f7f-11de-adbe-00167678b5c0}
Added E:
========================================

Scanning USB mass storage for files...
----------------------------------------
No blocked files found on E:
----------------------------------------
No Autorun.inf files found on E:
Sanitized mountpoint for 8d715028-7f7f-11de-adbe-00167678b5c0
----------------------------------------

No Desktop.ini files found on E:
----------------------------------------

No mimics found on drive E:
========================================

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Re: Computer running very slowly.

Post by Origin on 2nd August 2009, 6:12 pm

Looks fine as well.


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Re: Computer running very slowly.

Post by treesnsea on 2nd August 2009, 6:13 pm

Ok. I guess that's it then and my computer is up and working well. Thanks for your help!

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Re: Computer running very slowly.

Post by Origin on 2nd August 2009, 6:16 pm

Glad we could help Wink

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
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I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
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4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Computer running very slowly.

Post by treesnsea on 2nd August 2009, 9:35 pm

Alright, I have downloaded all the files, as instructed. I also went to "How I got infected..." which sent me to the Jason Levine's browser security site and in doing so, I followed the directions to increase all my security settings as instructed.

However, now I can't get Trend Micro online scan to work anymore. It just keeps saying Trend Micro Housecall is opening, but nothing happens. I don't know how to fix this. I am using Mozilla Firefox browser.

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Re: Computer running very slowly.

Post by Origin on 2nd August 2009, 9:39 pm

Maybe something is blocking it, which security tool do you have present?


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Re: Computer running very slowly.

Post by treesnsea on 4th August 2009, 9:25 pm

Zone Alarm is all I use at the moment.

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Re: Computer running very slowly.

Post by Belahzur on 5th August 2009, 5:38 pm

Uninstall zonealarm, we don't recommend it.


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Re: Computer running very slowly.

Post by treesnsea on 11th August 2009, 2:47 am

OK. I uninstalled Zone Alarm. Installed Outpost instead. No change, though. When I run TrendMicro on Firefox, I get to Step 1 "preparing to update required resources" and then nothing more happens. When trying on Internet Explorer I get the message "an error occurred while trying to transfer data from the Internet" and then it freezes up Internet Explorer. I have restarted my computer and retried both browsers with the same result.

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