Cannot uninstall Ad-Aware 2007.

View previous topic View next topic Go down

Cannot uninstall Ad-Aware 2007.

Post by Energystrom on Thu Jun 18, 2009 8:12 pm

When I try to uninstall this program I receive this error message:


Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.

Energystrom
Novice
Novice

Posts Posts : 19
Joined Joined : 2009-06-18
OS OS : XP
Points Points : 27323
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Cannot uninstall Ad-Aware 2007.

Post by greenappel on Fri Jun 19, 2009 8:58 am

Give these steps a try

1. Click "uninstall Ad-Aware" in the lavasoft folder of your start menu

2. If it does not work, open your control panel, click add/remove programs and locate Ad-Aware SE

3. If it still does not work, locate and run (double-click) the file "unwise.exe" (the .exe might not be shown). It should be found in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\



If that does not work, or if you get a message saying something like "Can't find Install.log," perform a manual uninstall, which is not a very difficult procedure. Do the following:

1. Click on "my computer" and navigate to your Lavasoft Ad-Aware folder (C:\program files\lavasoft\ad-aware \

2. Run the file unregaaw.exe

3. Delete the entire ad-aware folder

4. Delete your Lavasoft Ad-Aware link in your start menu (if present)

5. Delete the Ad-Aware icon(s) from your desktop(if present)

6. Navigate to C:\Documents and Settings\[User Name]\Application Data\Lavasoft and delete the entire Lavasoft folder.

7. Empty your trash bin

8. Reboot.

greenappel
Novice
Novice

Posts Posts : 13
Joined Joined : 2009-06-19
OS OS : Window XP,Vista,Linux
Points Points : 27303
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum