New member needing lots of help

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New member needing lots of help

Post by kikilee on 17th June 2009, 1:46 am

Hello All,
I was directed to this site by a member of my family who knows that i am not computer or it literate. I was tricked into puting System, security Program which has a yellow and black logo shield that says that they will scan your computer for free. Little did i know that when i clicked on it, it stays on your computer and pops up every 10 seconds to suggest that yoiu purchase their Program. I have tried unsuccessfully to remove this VIRUS as i call it: Can anyone truly help me PLEASE!!!! it is driving me up a wall as i cannot use Word, Excel or Powerpoint or access any of my files used with these legitimate programs.
I downloaded the Malwarebytes' Anti-Malware and it appears on my Pc yet it cannot be opened to be activiated. HELP!!!!


a.

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Re: New member needing lots of help

Post by Sir $wat on 17th June 2009, 1:57 am

hey welcome,

they will fix this easily but u posted this in the wrong section.

u have to post this in malware removal area. You have to download hijack this and post the log file.

There is also a tutorial on the site to remove this.



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Re: New member needing lots of help

Post by kikilee on 18th June 2009, 9:58 pm

Thanks for the reply. Malware is not opening on my laptop. Also looks like i need to reinstall windows as nothing i do is uninstalling this System Security VIRUS. All attempts to open support, My PC remove Program popup ets had failed.

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Re: New member needing lots of help

Post by Belahzur on 18th June 2009, 11:16 pm

We CAN remove it, but I need you to post in the malware removal area first.


@RealBelahzur - [Prework] - Please PM me if I fail to respond within 24hrs.


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Re: New member needing lots of help

Post by dgjp on 26th June 2009, 12:24 am

the thing with system security is that it blocks any preventitive measures u need to take to kill it. It is cunning and evil. What i done was to shut down my computer and then while restarting, i kept pressing the F8 button to get into safe mode. from here u go to system restore and a calender will be shown on your screen. Go back one day and hit restart. When your computer reboots u should be rid of it. Good luck.

p.s. do a deep scan with Malwarebytes or another good anti-malware program after u get rid of the virus.

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Re: New member needing lots of help

Post by Agent Cosmic on 26th June 2009, 10:17 am





FunSubstance is the place to go for daily entertainment.

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