How do i get rid of system security malware/virus?

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How do i get rid of system security malware/virus?

Post by Leeza on 14th June 2009, 5:52 pm

I have this system security thing on my computer that is driving me crazy it pops up every minute or so to tell me i have something called Lsas.Blaster.keyloger that is tryin to send my credit card information out somewhere or it pops up and says i have 38-90 virus's etc. I cannot use the system restore feature on my computer or add/remove programs. I have tried to download free repair software and it wont let that go thru. PLEASE HELP ME. I belive have windows xp.

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Re: How do i get rid of system security malware/virus?

Post by Belahzur on 14th June 2009, 6:21 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: How do i get rid of system security malware/virus?

Post by Leeza on 14th June 2009, 9:02 pm

This thing will not let anything download.

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Re: How do i get rid of system security malware/virus?

Post by Belahzur on 14th June 2009, 9:09 pm

Do you have another machine to download from, the transfer the files via USB?


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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 12:15 am

yes i have another computer. you will have to explain to me in detail how to do the above. i do know what a usb is lol.

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Re: How do i get rid of system security malware/virus?

Post by Belahzur on 15th June 2009, 12:19 am

Okay.
Just download the Hijack This installer onto the USB stick from another machine, then transfer it over to the infected machine, then try running the installer.


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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 12:32 am

I don't have a usb stick. what are those called i really need to get one i guess. i have a usb cord.

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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 12:35 am

I hope this doesn't sound stupid but i really don't know that much about computers. I have an mp3 player is there some way i could transfer the data to that? No hu. I am willing to try almost anything at this point.

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Re: How do i get rid of system security malware/virus?

Post by Belahzur on 15th June 2009, 12:48 am

The MP3 player might work, as along as you don't mess with the folders/software inside it.

Try transferring it via that,


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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 12:52 am

ok i will try it.

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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 1:14 am

Nope that wont work for me. any other ideas?

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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 3:03 am

Update. after reading countless ways to rid myself of this evil thing i had my hubby go into safe mode and try and remove it and it finally worked.

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Re: How do i get rid of system security malware/virus?

Post by Belahzur on 15th June 2009, 1:55 pm

What program did you use? the run values/filenames are completely random for system security?


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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 6:16 pm

We were trying to reinstall the windows disk but it wouldn't let us so we went into safe mode> add/delete programs and deleted the System Security downloads then restarted the computer. Should i download a program like hijack or something to that effect to protect my computer? I have something already that came with my internet subscrip but i don't know how good it is seeing how this got through? My husband said since i have auto updates i shouldnt have to update anything which i didn't know. i had a java update today and i was afraid of it so didn't do it. I am afraid to download anything at this point. My husband did show me how to check a downloads security certificate but im still afraid.

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Re: How do i get rid of system security malware/virus?

Post by Belahzur on 15th June 2009, 6:19 pm

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: How do i get rid of system security malware/virus?

Post by Leeza on 15th June 2009, 6:56 pm

Thank You so very much. I appreciate Everything and all of the valuable information you provided to me. I will follow your advice to the T. I don't understand why people make things like this in the first place if they are that smart why dont they put their skills to good use instead of doing evil things like this?

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