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Can't delete programs or update virus program

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Can't delete programs or update virus program

Post by fullike on Sun Jun 07, 2009 4:24 pm

I can't remove some programs using add/remove program, update my spyware or virus programs. I have downloaded higackthis and ran the program, I will try to add this notepad with this. ThanksLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:19 AM, on 6/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CoPilot\Navigator9\App\Spot2741.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F3 - REG:win.ini: load=C:\WINDOWS\system32\pmkhi.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {2A7F2FC0-242D-49AF-90DD-2897D45314C2} - (no file)
O2 - BHO: (no name) - {3526A953-6A80-4470-907A-EC5F8898FD57} - blank (file missing)
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {63E6C787-BE22-40CA-97C0-9523552F4C5D} - blank (file missing)
O2 - BHO: (no name) - {87C2EA7F-3CA5-43A7-9C18-26DFEFA172BD} - blank (file missing)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - blank (file missing)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O15 - Trusted Zone: *.onerateld.com
O15 - Trusted Zone: *.trustedantivirus.com
O15 - Trusted Zone: *.onerateld.com (HKLM)
O15 - Trusted Zone: *.trustedantivirus.com (HKLM)
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: cbxuvss - cbxuvss.dll (file missing)
O20 - Winlogon Notify: uhsfofaa - uhsfofaa.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spot GPS Maxim (SpotGPSMaxim) - Koninklijke Philips Electronics N.V. - C:\Program Files\CoPilot\Navigator9\App\Spot2741.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6719 bytes

fullike
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Re: Can't delete programs or update virus program

Post by Belahzur on Sun Jun 07, 2009 6:48 pm

Hello.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    F3 - REG:win.ini: load=C:\WINDOWS\system32\pmkhi.exe
    O2 - BHO: (no name) - {2A7F2FC0-242D-49AF-90DD-2897D45314C2} - (no file)
    O2 - BHO: (no name) - {3526A953-6A80-4470-907A-EC5F8898FD57} - blank (file missing)
    O2 - BHO: (no name) - {63E6C787-BE22-40CA-97C0-9523552F4C5D} - blank (file missing)
    O2 - BHO: (no name) - {87C2EA7F-3CA5-43A7-9C18-26DFEFA172BD} - blank (file missing)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - blank (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O15 - Trusted Zone: *.onerateld.com
    O15 - Trusted Zone: *.trustedantivirus.com
    O15 - Trusted Zone: *.onerateld.com (HKLM)
    O15 - Trusted Zone: *.trustedantivirus.com (HKLM)
    O20 - Winlogon Notify: cbxuvss - cbxuvss.dll (file missing)
    O20 - Winlogon Notify: uhsfofaa - uhsfofaa.dll (file missing)


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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I can't delete program using add/remove.

Post by fullike on Mon Jun 08, 2009 9:15 pm

I can't delete programs using add/rremove, is say that a window error has occured and will shutdown. Is there another way to delete programs please help.

Thanks

fullike
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Re: Can't delete programs or update virus program

Post by Origin on Tue Jun 09, 2009 3:13 am


1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV. (Mcafee)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
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Re: Can't delete programs or update virus program

Post by fullike on Tue Jun 09, 2009 3:30 pm

ComboFix 09-06-08.05 - Ken 2 06/09/2009 9:15.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.511.295 [GMT -5:00]
Running from: c:\documents and settings\Ken 2\My Documents\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.
c:\windows\search_res.txt
c:\windows\system32\dumphive.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_MSCONTROLSERVICE
-------\Legacy_TNIDRIVER


((((((((((((((((((((((((( Files Created from 2009-05-09 to 2009-06-09 )))))))))))))))))))))))))))))))
.

2009-06-08 13:10 . 2009-06-08 13:11 -------- d-----w- c:\documents and settings\Sally Fullington\Application Data\AVGTOOLBAR
2009-06-07 15:57 . 2009-06-07 15:57 -------- d-----w- c:\program files\Trend Micro
2009-06-02 16:39 . 2009-06-02 16:39 -------- d-----w- c:\documents and settings\Ken 2\Application Data\dtuser
2009-05-30 22:44 . 2009-05-30 22:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-05-30 16:28 . 2009-05-30 16:28 -------- d-----w- c:\documents and settings\Administrator.DBJDHP41\Application Data\Malwarebytes
2009-05-30 15:05 . 2009-06-06 16:20 117760 ----a-w- c:\documents and settings\Administrator.DBJDHP41\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-05-30 15:05 . 2009-05-30 15:05 -------- d-----w- c:\documents and settings\Administrator.DBJDHP41\Application Data\SUPERAntiSpyware.com
2009-05-30 14:54 . 2009-05-30 14:54 -------- d-----w- c:\program files\Yahoo!
2009-05-30 14:54 . 2009-05-30 14:54 -------- d-----w- c:\program files\CCleaner
2009-05-30 14:50 . 2009-05-30 14:50 -------- d-----w- c:\documents and settings\Ken 2\Application Data\Malwarebytes
2009-05-30 14:50 . 2009-05-26 18:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-30 14:50 . 2009-05-30 14:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-30 14:50 . 2009-05-30 14:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-30 14:50 . 2009-05-26 18:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-30 14:34 . 2009-06-09 12:37 117760 ----a-w- c:\documents and settings\Ken 2\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-05-30 14:33 . 2009-05-30 14:33 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-05-30 14:33 . 2009-05-30 14:33 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-05-30 14:33 . 2009-05-30 14:33 -------- d-----w- c:\documents and settings\Ken 2\Application Data\SUPERAntiSpyware.com
2009-05-30 14:11 . 2009-05-30 14:11 -------- d-----w- c:\program files\SystemRequirementsLab

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-09 14:22 . 2004-04-13 11:52 288 ----a-w- c:\windows\system32\DVCStateBkp-{00000002-00000000-00000002-00001102-00000004-10031102}.dat
2009-06-09 14:22 . 2004-04-13 11:52 288 ----a-w- c:\windows\system32\DVCState-{00000002-00000000-00000002-00001102-00000004-10031102}.dat
2009-06-08 14:24 . 2007-03-22 22:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-06 19:41 . 2004-05-11 18:56 -------- d-----w- c:\program files\Lavasoft
2009-06-06 19:41 . 2007-10-16 21:56 -------- d-----w- c:\documents and settings\Administrator.DBJDHP41\Application Data\Lavasoft
2009-06-06 19:34 . 2007-11-26 13:59 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-06-03 12:11 . 2007-03-22 22:25 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-05-10 20:57 . 2009-05-09 21:26 -------- d-----w- c:\documents and settings\Ken 2\Application Data\AVGTOOLBAR
2009-05-10 20:33 . 2009-05-09 21:24 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-05-10 00:19 . 2009-05-10 00:19 -------- d-----w- c:\program files\MSXML 4.0
2009-05-09 21:26 . 2009-05-09 21:26 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-09 21:26 . 2009-05-09 21:26 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-09 21:26 . 2009-05-09 21:26 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-05-09 21:26 . 2008-01-11 23:31 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-09 21:24 . 2009-05-09 21:24 -------- d-----w- c:\program files\AVG
2007-12-15 21:02 . 2007-12-15 21:02 466 ----a-w- c:\program files\Shortcut to CoPilot.lnk
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-05-26 1830128]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-05-16 13529088]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-05-16 86016]
"nwiz"="nwiz.exe" - c:\windows\SYSTEM32\nwiz.exe [2008-05-16 1630208]
"CTHelper"="CTHELPER.EXE" - c:\windows\SYSTEM32\CTHELPER.EXE [2003-02-20 28672]
"AsioReg"="CTASIO.DLL" - c:\windows\SYSTEM32\CTASIO.DLL [2003-02-20 110592]

c:\documents and settings\Sally Fullington\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\Launcher.exe [2004-4-26 45056]

c:\documents and settings\Ken Fullington\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\Launcher.exe [2004-4-26 45056]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 17:05 356352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-09 21:26 11952 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Exif Launcher.lnk]
backup=c:\windows\pss\Exif Launcher.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]
backup=c:\windows\pss\Quicken Scheduled Updates.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Ken Fullington^Start Menu^Programs^Startup^Webshots.lnk]
path=c:\documents and settings\Ken Fullington\Start Menu\Programs\Startup\Webshots.lnk
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\McRegWiz
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VSOCheckTask

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"navapsvc"=2 (0x2)
"NSCService"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [5/9/2009 4:26 PM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [5/9/2009 4:26 PM 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [5/26/2009 10:05 AM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/26/2009 10:05 AM 72944]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/9/2009 4:24 PM 298776]
R2 SpotGPSMaxim;Spot GPS Maxim;c:\program files\CoPilot\Navigator9\App\Spot2741.exe [3/30/2006 5:44 PM 651385]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [5/26/2009 10:05 AM 7408]
S1 watv01ntt;watv01ntt;c:\windows\system32\drivers\watv01ntt.sys --> c:\windows\system32\drivers\watv01ntt.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2008-01-11 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2009-06-02 20:31]
.
- - - - ORPHANS REMOVED - - - -

BHO-{2A7F2FC0-242D-49AF-90DD-2897D45314C2} - (no file)
BHO-{3526A953-6A80-4470-907A-EC5F8898FD57} - (no file)
BHO-{63E6C787-BE22-40CA-97C0-9523552F4C5D} - (no file)
BHO-{87C2EA7F-3CA5-43A7-9C18-26DFEFA172BD} - (no file)
HKLM-Run-RegistryMechanic - (no file)
Notify-cbxuvss - (no file)
Notify-uhsfofaa - (no file)
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - [You must be registered and logged in to see this link.]
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-06-09 09:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(688)
c:\program files\SUPERAntiSpyware\SASWINLO.dll

- - - - - - - > 'explorer.exe'(180)
c:\windows\system32\ctagent.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\windows\SYSTEM32\LEXBCES.EXE
c:\windows\SYSTEM32\LEXPPS.EXE
c:\windows\SYSTEM32\CTSVCCDA.EXE
c:\windows\SYSTEM32\nvsvc32.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\SYSTEM32\MsPMSPSv.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\windows\SYSTEM32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-06-09 9:37 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-09 14:37

Pre-Run: 57,258,651,648 bytes free
Post-Run: 59,064,651,776 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

Current=4 Default=4 Failed=1 LastKnownGood=3 Sets=1,2,3,4
910 --- E O F --- 2009-06-06 19:57

fullike
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Re: Can't delete programs or update virus program

Post by Belahzur on Tue Jun 09, 2009 5:21 pm

Hello.
Go to Start > Run. Copy and paste in the following.

sc delete "watv01ntt"

Press enter. Then do the same for this next command.

ComboFix /u


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Re: Can't delete programs or update virus program

Post by fullike on Tue Jun 09, 2009 6:22 pm

I still can't unistall program using add/remove. I would love to uninstall ad-aware 2007 and cannot. Is there another way to uninstall program.

Thanks

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Re: Can't delete programs or update virus program

Post by Belahzur on Tue Jun 09, 2009 7:24 pm

Hello.

Please download Revo Uninstall from here: [You must be registered and logged in to see this link.]

  1. Download and run the setup file for Revo Uninstaller.
  2. Once setup, run Revo Uninstaller.
  3. Find Adaware on the list, then select it, by clicking on it ONCE.
  4. Then hit the "Uninstall" button at the top.
  5. Close Revo Uninstaller.


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Re: Can't delete programs or update virus program

Post by fullike on Fri Jun 12, 2009 1:05 pm

Thanks for all the help, But now I can't get my e-mail can you give me any help.

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Re: Can't delete programs or update virus program

Post by Belahzur on Fri Jun 12, 2009 1:24 pm

I don't understand what you mean by can't get email?

You can't access hotmail?


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