Please help with winsoftblue!

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Please help with winsoftblue!

Post by EllisG342 on 7th June 2009, 2:05 pm

Please help!

C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\TEMP\tempo-89875.tmp
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RelevantKnowledge] C:\program files\relevantknowledge\rlvknlg.exe -boot
O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [setup2.exe] C:\WINDOWS\system32\setup2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless Configuration Utility HW.15.lnk = C:\Program Files\TRENDnet\TRENDnet TEW-421PC_TEW-423PI\WlanCU.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{45BE97D3-2B71-4645-97AE-C5C4036E5D7C}: NameServer = 85.255.112.102,85.255.112.186
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB7C2CF8-E663-4B8D-943E-8EFA8C717499}: NameServer = 85.255.112.102,85.255.112.186
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.102,85.255.112.186
O17 - HKLM\System\CS1\Services\Tcpip\..\{45BE97D3-2B71-4645-97AE-C5C4036E5D7C}: NameServer = 85.255.112.102,85.255.112.186
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.102,85.255.112.186
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 6604 bytes

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Re: Please help with winsoftblue!

Post by Belahzur on 7th June 2009, 6:56 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKLM\..\Run: [RelevantKnowledge] C:\program files\relevantknowledge\rlvknlg.exe -boot
    O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [setup2.exe] C:\WINDOWS\system32\setup2.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{45BE97D3-2B71-4645-97AE-C5C4036E5D7C}: NameServer = 85.255.112.102,85.255.112.186
    O17 - HKLM\System\CCS\Services\Tcpip\..\{FB7C2CF8-E663-4B8D-943E-8EFA8C717499}: NameServer = 85.255.112.102,85.255.112.186
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.102,85.255.112.186
    O17 - HKLM\System\CS1\Services\Tcpip\..\{45BE97D3-2B71-4645-97AE-C5C4036E5D7C}: NameServer = 85.255.112.102,85.255.112.186
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.102,85.255.112.186


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Please help with winsoftblue!

Post by EllisG342 on 8th June 2009, 3:19 am

I've just closed HiJackThis and have installed Malwarebytes' Anti-Malware.

However, when I try to run the program, nothing happens. Is there any way I could resolve this problem?

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Re: Please help with winsoftblue!

Post by Belahzur on 8th June 2009, 5:10 pm


1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See [You must be registered and logged in to see this link.] for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Please help with winsoftblue!

Post by EllisG342 on 8th June 2009, 8:12 pm

I've successfully run Malwarebytes.

Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 2

6/8/2009 4:11:45 PM
mbam-log-2009-06-08 (16-11-42).txt

Scan type: Quick Scan
Objects scanned: 79099
Time elapsed: 3 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\{NSINAME} (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831} (Adware.RelevantKnowledge) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{fb7c2cf8-e663-4b8d-943e-8efa8c717499}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.102,85.255.112.186 -> No action taken.

Folders Infected:
c:\documents and settings\All Users\Start Menu\Programs\RelevantKnowledge (Spyware.Marketscore) -> No action taken.
c:\documents and settings\Ellis\Start Menu\Programs\UltraVideo (Trojan.DNSChanger) -> No action taken.

Files Infected:
c:\documents and settings\all users\start menu\Programs\relevantknowledge\About RelevantKnowledge.lnk (Spyware.Marketscore) -> No action taken.
c:\documents and settings\all users\start menu\Programs\relevantknowledge\Privacy Policy and User License Agreement.lnk (Spyware.Marketscore) -> No action taken.
c:\documents and settings\all users\start menu\Programs\relevantknowledge\Support.lnk (Spyware.Marketscore) -> No action taken.
c:\documents and settings\all users\start menu\Programs\relevantknowledge\Uninstall Instructions.lnk (Spyware.Marketscore) -> No action taken.
C:\WINDOWS\rundll32.exe (Backdoor.Bot) -> No action taken.
C:\WINDOWS\rundll.exe (Trojan.Agent) -> No action taken.

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Re: Please help with winsoftblue!

Post by Belahzur on 8th June 2009, 8:34 pm

Did you set it to remove everything before getting the log?


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Re: Please help with winsoftblue!

Post by EllisG342 on 9th June 2009, 1:32 am

Yes

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Re: Please help with winsoftblue!

Post by Belahzur on 9th June 2009, 5:43 pm

Okay, see if you can run Combofix anyhow.


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