Computer infected with Antivirus System Pro

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Computer infected with Antivirus System Pro

Post by rockne1932 on Sat Jun 06, 2009 1:22 pm

Someone please help. My laptop is infected with Antivirus System Pro. I have windows that keep popping up and I can't access the internet or my itunes. What can I do???

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Re: Computer infected with Antivirus System Pro

Post by Belahzur on Sat Jun 06, 2009 1:32 pm

Hello.

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the second option, to run Windows in Safe Mode WITH NETWORKING, then press Enter.
  • Choose your usual account.

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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