Unable to install Mbam or use syst restore

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Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 1:12 pm

Hi all hope you can assist me. A mate dropped off his laptop for me to have a look at as it keeps freezing up. I am unable to install anything including spyware removers hijack this etc, even when I boot up in safe mode. Also it wont allow me to use system restore One thing it is doing is trying to start up Internet explorer all the time.

It is running microsoft Windows XP with service pack 3

TIA

endt
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 1:29 pm

Hello.
Delete this file in bold:
C:\Windows\system32\blocker.dll

Let me know if you can run exe files now, or if the file won't delete.


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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 1:45 pm

Hi Thanks for your reply. I have looked and the file mentioned above is not present. I am in safe mode running AVG and have noticed Win32 Cryptor virus and other trojans

endt
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 1:49 pm

Ah, good.

Does Hijack This run in safe mode? If not, rename it, then it will.


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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 1:55 pm

I am unable to install Hijack. Have renamed the exe file and still no luck

endt
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 2:10 pm

Okay, what AV are you using? We'll try attacking it directly.


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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 2:12 pm

AVG Free 8.5

endt
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 2:19 pm

Hello.
Please try running MGTools.
See here for information and links.
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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 2:49 pm

OK done Hijack log to follow....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:18 PM, on 3/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickButtonV1.0020\PowerPlanGUI.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\QuickButtonV1.0020\CSKYPE.EXE
C:\Program Files\Synaptics\SynTP\SynNEC.exe
C:\Program Files\QuickButtonV1.0020\QButton.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\USB_HD\GPIOManager\GPIOManager.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\program files\Telstra\Signup\tbpt.exe
C:\Program Files\Telstra\BigPond Wireless Broadband 2.0\BigPond_CM.exe
C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Hiro-Media\HiroClient\HiroClient.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\TechTracker\VersionTracker Pro\VersionTrackerPro.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\NEC User\Desktop\MGtools.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\ntvdm.exe
C:\MGTools\analyse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telstra BigPond Home Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WinInet Class - {39fc2065-c9c7-49cd-8942-44cc2dedc844} - C:\WINDOWS\ieocx.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: BigPond Wireless Broadband 2.0 Auto Dial - {DB92EC3F-697D-4C3B-9A3B-3ABBD23D4A85} - C:\Program Files\Telstra\BigPond Wireless Broadband 2.0\bpwbb2ad.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PowerPlan] C:\Program Files\QuickButtonV1.0020\PowerPlanGUI.EXE
O4 - HKLM\..\Run: [CSKYPE] C:\Program Files\QuickButtonV1.0020\CSKYPE.EXE
O4 - HKLM\..\Run: [QButton] C:\Program Files\QuickButtonV1.0020\QButton.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [GPIO] C:\Program Files\USB_HD\GPIOManager\GPIOManager.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [{F7D90BD2-14A9-11d3-AD9E-00AA0064EC94}] C:\program files\Telstra\Signup\tbpt.exe
O4 - HKLM\..\Run: [BigPondWirelessBroadbandCM] "C:\Program Files\Telstra\BigPond Wireless Broadband 2.0\BigPond_CM.exe" -tsr
O4 - HKLM\..\Run: [BarbieGirlsTray] C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [YMailAdvisor] "C:\Program Files\Yahoo!\Common\YMailAdvisor.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Hiro-Media Client.lnk = C:\Program Files\Hiro-Media\HiroClient\HiroClient.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: VersionTrackerPro.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: &Windows Live Search - [You must be registered and logged in to see this link.] Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: hiro - {50BA1131-168F-4C08-A69B-4012273F222E} - C:\Program Files\Hiro-Media\HiroClient\OldHiroProtocolHandler.dll
O18 - Protocol: hirodownload - {77F2FF4C-CEDD-4C71-8ABF-DF7CC05EFC63} - C:\Program Files\Hiro-Media\HiroClient\HiroProtocolHandler.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 10067 bytes

endt
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 2:58 pm

Hello.


  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV. (AVG8)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Belahzur
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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 3:36 pm

Getting there. Combofix log to follow....

ComboFix 09-06-01.03 - NEC User 03/06/2009 23:28.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.645 [GMT 8:00]
Running from: c:\documents and settings\NEC User\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\drivers\Msft_Kernel_motmodem_01005.Wdf
c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
c:\windows\system32\drivers\UACeskkcboetoqowyl.sys
c:\windows\system32\UACbfaqoxgalopilnm.log
c:\windows\system32\UACcdotymllbylurwk.dll
c:\windows\system32\UACeqehafdnmevbiku.log
c:\windows\system32\UACgivhwjopyufdqst.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACmlgtavdyyippjdt.dll
c:\windows\system32\UACmxdnqrnmofjygtf.dat
c:\windows\system32\UACpxuukkbwqqibpyn.log
c:\windows\system32\UACrocrlllhalrqumy.dll
c:\windows\system32\UACvcjgvktbsxxeayx.dll

----- BITS: Possible infected sites -----

[You must be registered and logged in to see this link.]
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-03 to 2009-06-03 )))))))))))))))))))))))))))))))
.

2009-06-03 14:23 . 2009-06-03 14:38 116558 ----a-w- C:\MGlogs.zip
2009-06-03 14:22 . 2009-06-03 14:38 -------- d-----w- C:\MGTools
2009-05-28 20:23 . 2009-05-08 10:17 2051864 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-05-28 20:23 . 2009-05-08 10:17 354584 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgxch32.dll
2009-05-28 20:23 . 2009-05-08 10:16 3288344 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\setup.exe
2009-05-28 20:23 . 2009-05-08 10:16 424472 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgwdwsc.dll
2009-05-28 20:23 . 2009-05-08 10:16 312088 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avglngx.dll
2009-05-28 20:23 . 2009-05-08 10:16 177432 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgmail.dll
2009-05-28 20:23 . 2009-05-08 10:17 486168 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgrsx.exe
2009-05-18 21:11 . 2009-05-18 21:11 189 ----a-w- c:\documents and settings\NEC User\Application Data\asd.bat
2009-05-16 00:43 . 2009-05-16 00:43 -------- d-----w- C:\40489987797f8ac16b
2009-05-15 10:43 . 2009-05-08 10:17 2302232 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avguiadv.dll
2009-05-15 10:43 . 2009-05-08 10:17 3399960 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe
2009-05-11 17:07 . 2009-05-11 17:07 -------- d-----w- c:\program files\Common Files\Windows Live
2009-05-08 10:15 . 2009-05-06 06:47 1085208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.exe
2009-05-08 10:15 . 2009-05-22 06:12 1439488 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.dll
2009-05-08 10:15 . 2009-05-06 06:47 587032 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgiproxy.exe
2009-05-08 10:15 . 2009-05-22 06:12 755992 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avginet.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-24 10:20 . 2008-10-05 07:21 -------- d-----w- c:\program files\Windows Live
2009-05-17 10:07 . 2007-09-26 05:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-05-12 04:25 . 2008-09-11 00:43 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-05-08 10:17 . 2008-09-11 00:44 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-08 10:17 . 2008-09-11 00:44 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-08 10:17 . 2008-09-11 00:44 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-03-06 14:22 . 2004-08-04 12:00 284160 ----a-w- c:\windows\system32\pdh.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-04-04 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-04-04 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-04-04 138008]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-15 888832]
"PowerPlan"="c:\program files\QuickButtonV1.0020\PowerPlanGUI.EXE" [2007-06-20 61440]
"CSKYPE"="c:\program files\QuickButtonV1.0020\CSKYPE.EXE" [2007-04-18 249856]
"QButton"="c:\program files\QuickButtonV1.0020\QButton.EXE" [2007-06-19 69632]
"GPIO"="c:\program files\USB_HD\GPIOManager\GPIOManager.exe" [2005-04-14 704000]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-08 1947928]
"{F7D90BD2-14A9-11d3-AD9E-00AA0064EC94}"="c:\program files\Telstra\Signup\tbpt.exe" [2000-10-20 81920]
"BigPondWirelessBroadbandCM"="c:\program files\Telstra\BigPond Wireless Broadband 2.0\BigPond_CM.exe" [2008-09-16 2256896]
"BarbieGirlsTray"="c:\program files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe" [2007-03-15 24576]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"YMailAdvisor"="c:\program files\Yahoo!\Common\YMailAdvisor.exe" [2008-06-05 125208]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-07-11 223984]
"PCSuiteTrayApplication"="c:\program files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [2007-03-23 227328]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2008-04-17 98616]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2007-05-10 16342528]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2006-06-29 89541]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2007-03-27 1744896]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 40048]
Adobe Reader Synchronizer.lnk - c:\program files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-22 734872]
Hiro-Media Client.lnk - c:\program files\Hiro-Media\HiroClient\HiroClient.exe [2009-1-22 2860312]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
VersionTrackerPro.lnk - c:\windows\Installer\{64A32253-A906-4AEB-B6A7-A90512B68D87}\New_Shortcut_S1699_A8EB5A2133B04A97AEEFDFB17E2E701D.exe [2008-12-8 53248]
Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-2-5 118784]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-08 10:17 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="1"
"UpdatesDisableNotify"="1"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/09/2008 8:44 AM 325896]
R1 MyPort;MyPort;c:\windows\system32\drivers\MyPort.sys [26/09/2007 11:36 PM 2127]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/09/2008 8:43 AM 298776]
S3 ASNDIS5;ASNDIS5 Protocol Driver;c:\windows\system32\ASNDIS5.sys [27/08/2008 12:34 AM 16269]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [25/11/2008 5:50 PM 7680]
S3 ZTEusbnet;ZTE USB-NDIS miniport;c:\windows\system32\drivers\ZTEusbnet.sys [25/11/2008 5:50 PM 110080]
.
Contents of the 'Scheduled Tasks' folder

2008-12-26 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 04:34]

2009-06-03 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 03:20]

2009-04-27 c:\windows\Tasks\OGADaily.job
- c:\windows\system32\OGAVerify.exe [2008-12-31 08:04]

2009-06-03 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAVerify.exe [2008-12-31 08:04]

2009-06-03 c:\windows\Tasks\WebReg Deskjet F300 series.job
- c:\program files\HP\Digital Imaging\bin\hpqwrg.exe [2006-02-18 07:45]
.
- - - - ORPHANS REMOVED - - - -

BHO-{39fc2065-c9c7-49cd-8942-44cc2dedc844} - c:\windows\ieocx.dll
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Handler: hiro - {50BA1131-168F-4c08-A69B-4012273F222E} - c:\program files\Hiro-Media\HiroClient\OldHiroProtocolHandler.dll
Handler: hirodownload - {77F2FF4C-CEDD-4c71-8ABF-DF7CC05EFC63} - c:\program files\Hiro-Media\HiroClient\HiroProtocolHandler.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-06-03 23:32
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-06-03 23:34
ComboFix-quarantined-files.txt 2009-06-03 15:34

Pre-Run: 39,634,628,608 bytes free
Post-Run: 39,745,540,096 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

166 --- E O F --- 2009-05-17 10:07

endt
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 3:38 pm

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

File::
C:\MGlogs.zip
c:\documents and settings\NEC User\Application Data\asd.bat

Folder::
C:\MGTools

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=-
"UpdatesDisableNotify"=-

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 3:57 pm

Updated combofix log to follow....

ComboFix 09-06-01.03 - NEC User 03/06/2009 23:47.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.522 [GMT 8:00]
Running from: c:\documents and settings\NEC User\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\NEC User\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point

FILE ::
"c:\documents and settings\NEC User\Application Data\asd.bat"
"C:\MGlogs.zip"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\NEC User\Application Data\asd.bat
C:\MGlogs.zip
C:\MGTools
c:\mgtools\analyse.exe
c:\mgtools\chodefix.bat
c:\mgtools\config.reg
c:\mgtools\DisableUAC.reg
c:\mgtools\EnableUAC.reg
c:\mgtools\ffdata.txt
c:\mgtools\filelog.txt
c:\mgtools\FindOVL.bat
c:\mgtools\FixBagle.bat
c:\mgtools\fixBagle.reg
c:\mgtools\FixCF.bat
c:\mgtools\fixCF.reg
c:\mgtools\fixChode.reg
c:\mgtools\FixFA.bat
c:\mgtools\fixFA.reg
c:\mgtools\GetDetails.exe
c:\mgtools\GetLogs.Bat
c:\mgtools\GetRunKey.bat
c:\mgtools\GetUnKey.txt
c:\mgtools\GetUnKeys.bat
c:\mgtools\grep.exe
c:\mgtools\GRK64.bat
c:\mgtools\hide.reg
c:\mgtools\hijackthis.log
c:\mgtools\history.txt
c:\mgtools\HTAfind.bat
c:\mgtools\IEFIX.reg
c:\mgtools\locate.com
c:\mgtools\ltime.exe
c:\mgtools\newfiles.txt
c:\mgtools\procdll.txt
c:\mgtools\Process.exe
c:\mgtools\ProcessDll.exe
c:\mgtools\Regfix.bat
c:\mgtools\runkeys.txt
c:\mgtools\sed.exe
c:\mgtools\ShowNew.bat
c:\mgtools\SN64.bat
c:\mgtools\swreg.exe
c:\mgtools\swwhoami.exe
c:\mgtools\sysinfo.txt
c:\mgtools\sysrest.txt
c:\mgtools\unhide.reg
c:\mgtools\UserInfo.bat
c:\mgtools\UserInfo.txt
c:\mgtools\vfind.exe
c:\mgtools\VunFind.bat
c:\mgtools\winfiles.txt
c:\mgtools\zip.exe

.
((((((((((((((((((((((((( Files Created from 2009-05-03 to 2009-06-03 )))))))))))))))))))))))))))))))
.

2009-05-28 20:23 . 2009-05-08 10:17 2051864 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-05-28 20:23 . 2009-05-08 10:17 354584 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgxch32.dll
2009-05-28 20:23 . 2009-05-08 10:16 3288344 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\setup.exe
2009-05-28 20:23 . 2009-05-08 10:16 424472 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgwdwsc.dll
2009-05-28 20:23 . 2009-05-08 10:16 312088 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avglngx.dll
2009-05-28 20:23 . 2009-05-08 10:16 177432 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgmail.dll
2009-05-28 20:23 . 2009-05-08 10:17 486168 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgrsx.exe
2009-05-16 00:43 . 2009-05-16 00:43 -------- d-----w- C:\40489987797f8ac16b
2009-05-15 10:43 . 2009-05-08 10:17 2302232 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avguiadv.dll
2009-05-15 10:43 . 2009-05-08 10:17 3399960 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe
2009-05-11 17:07 . 2009-05-11 17:07 -------- d-----w- c:\program files\Common Files\Windows Live
2009-05-08 10:15 . 2009-05-06 06:47 1085208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.exe
2009-05-08 10:15 . 2009-05-22 06:12 1439488 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.dll
2009-05-08 10:15 . 2009-05-06 06:47 587032 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgiproxy.exe
2009-05-08 10:15 . 2009-05-22 06:12 755992 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avginet.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-24 10:20 . 2008-10-05 07:21 -------- d-----w- c:\program files\Windows Live
2009-05-17 10:07 . 2007-09-26 05:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-05-12 04:25 . 2008-09-11 00:43 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-05-08 10:17 . 2008-09-11 00:44 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-08 10:17 . 2008-09-11 00:44 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-08 10:17 . 2008-09-11 00:44 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-03-06 14:22 . 2004-08-04 12:00 284160 ----a-w- c:\windows\system32\pdh.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-04-04 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-04-04 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-04-04 138008]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-15 888832]
"PowerPlan"="c:\program files\QuickButtonV1.0020\PowerPlanGUI.EXE" [2007-06-20 61440]
"CSKYPE"="c:\program files\QuickButtonV1.0020\CSKYPE.EXE" [2007-04-18 249856]
"QButton"="c:\program files\QuickButtonV1.0020\QButton.EXE" [2007-06-19 69632]
"GPIO"="c:\program files\USB_HD\GPIOManager\GPIOManager.exe" [2005-04-14 704000]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-08 1947928]
"{F7D90BD2-14A9-11d3-AD9E-00AA0064EC94}"="c:\program files\Telstra\Signup\tbpt.exe" [2000-10-20 81920]
"BigPondWirelessBroadbandCM"="c:\program files\Telstra\BigPond Wireless Broadband 2.0\BigPond_CM.exe" [2008-09-16 2256896]
"BarbieGirlsTray"="c:\program files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe" [2007-03-15 24576]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"YMailAdvisor"="c:\program files\Yahoo!\Common\YMailAdvisor.exe" [2008-06-05 125208]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-07-11 223984]
"PCSuiteTrayApplication"="c:\program files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [2007-03-23 227328]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2008-04-17 98616]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2007-05-10 16342528]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2006-06-29 89541]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2007-03-27 1744896]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 40048]
Adobe Reader Synchronizer.lnk - c:\program files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-22 734872]
Hiro-Media Client.lnk - c:\program files\Hiro-Media\HiroClient\HiroClient.exe [2009-1-22 2860312]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
VersionTrackerPro.lnk - c:\windows\Installer\{64A32253-A906-4AEB-B6A7-A90512B68D87}\New_Shortcut_S1699_A8EB5A2133B04A97AEEFDFB17E2E701D.exe [2008-12-8 53248]
Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-2-5 118784]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-08 10:17 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/09/2008 8:44 AM 325896]
R1 MyPort;MyPort;c:\windows\system32\drivers\MyPort.sys [26/09/2007 11:36 PM 2127]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/09/2008 8:43 AM 298776]
S3 ASNDIS5;ASNDIS5 Protocol Driver;c:\windows\system32\ASNDIS5.sys [27/08/2008 12:34 AM 16269]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [25/11/2008 5:50 PM 7680]
S3 ZTEusbnet;ZTE USB-NDIS miniport;c:\windows\system32\drivers\ZTEusbnet.sys [25/11/2008 5:50 PM 110080]
.
Contents of the 'Scheduled Tasks' folder

2008-12-26 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 04:34]

2009-06-03 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 03:20]

2009-04-27 c:\windows\Tasks\OGADaily.job
- c:\windows\system32\OGAVerify.exe [2008-12-31 08:04]

2009-06-03 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAVerify.exe [2008-12-31 08:04]

2009-06-03 c:\windows\Tasks\WebReg Deskjet F300 series.job
- c:\program files\HP\Digital Imaging\bin\hpqwrg.exe [2006-02-18 07:45]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Handler: hiro - {50BA1131-168F-4c08-A69B-4012273F222E} - c:\program files\Hiro-Media\HiroClient\OldHiroProtocolHandler.dll
Handler: hirodownload - {77F2FF4C-CEDD-4c71-8ABF-DF7CC05EFC63} - c:\program files\Hiro-Media\HiroClient\HiroProtocolHandler.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-06-03 23:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1540)
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Synaptics\SynTP\SynNEC.exe
c:\windows\system32\searchindexer.exe
c:\windows\system32\wscntfy.exe
c:\program files\TechTracker\VersionTracker Pro\VersionTrackerPro.exe
c:\program files\PC Connectivity Solution\ServiceLayer.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\searchprotocolhost.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\windows\system32\searchfilterhost.exe
.
**************************************************************************
.
Completion time: 2009-06-03 23:54 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-03 15:54
ComboFix2.txt 2009-06-03 15:34

Pre-Run: 39,728,406,528 bytes free
Post-Run: 39,726,759,936 bytes free

218 --- E O F --- 2009-05-17 10:07

endt
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Posts Posts : 30
Joined Joined : 2009-05-21
Gender Gender : Male
OS OS : Windows XP
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Re: Unable to install Mbam or use syst restore

Post by Belahzur on 3rd June 2009, 3:59 pm

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


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Re: Unable to install Mbam or use syst restore

Post by endt on 3rd June 2009, 4:02 pm

Done! Thank you very much. It all looks good now. Time to update AV and install firefox etc

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