Another victim of WinBlueSoft
Page 3 of 4
Page 3 of 4 • 1, 2, 3, 4
- rlslagleIntermediate
-
OS : Windows 7
Anti-Malware : Norton SystemWorks
Posts : 80
Rubies : 3919
Likes : 0
That is it.
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218218
Likes : 18
Click Start > Run and copy/paste the following bolded text into the Run box and click OK:
ComboFix /u

This will also reset your restore points.
How is the machine running now?
ComboFix /u

This will also reset your restore points.
How is the machine running now?
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


- rlslagleIntermediate
-
OS : Windows 7
Anti-Malware : Norton SystemWorks
Posts : 80
Rubies : 3919
Likes : 0
My wallpaper is restored and the computer seems to be completely operational.
Thank you so much.
Thank you so much.
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218218
Likes : 18
Hello.
Have you used any external hardware around the time this infection started? If so, I want to run a check on any external hardware (USB stick/external USB hardrive) for an infection on them too.
Have you used any external hardware around the time this infection started? If so, I want to run a check on any external hardware (USB stick/external USB hardrive) for an infection on them too.
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


- rlslagleIntermediate
-
OS : Windows 7
Anti-Malware : Norton SystemWorks
Posts : 80
Rubies : 3919
Likes : 0
The only external hardware in use is a wireless router and cable modem.
- rlslagleIntermediate
-
OS : Windows 7
Anti-Malware : Norton SystemWorks
Posts : 80
Rubies : 3919
Likes : 0
Not a cable modem. A modem supplied by Embarq telephone/telecommunications.
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218218
Likes : 18
Okay, then it's fine.
This infection comes with an autorun worm and it spreads to USB hardware.
If you don't use USB hardware, then it's fine.
This infection comes with an autorun worm and it spreads to USB hardware.
If you don't use USB hardware, then it's fine.
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


- rlslagleIntermediate
-
OS : Windows 7
Anti-Malware : Norton SystemWorks
Posts : 80
Rubies : 3919
Likes : 0
Thanks again. You saved my from having to format the harddrive.
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218218
Likes : 18
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. 
1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.
Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.
2) In order to protect yourself against spyware, you should consider installing and running the following free programs:
Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.
Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.
SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.
SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.
Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.
3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433
4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.
To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker
5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.
Please also read Tony Klein's excellent article: How I got Infected in the First Place
If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.
Hopefully this should take care of your problems! Good luck.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.
Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.
2) In order to protect yourself against spyware, you should consider installing and running the following free programs:
Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.
Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.
SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.
SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.
Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.
3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433
4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.
To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker
5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.
Please also read Tony Klein's excellent article: How I got Infected in the First Place
If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.
Hopefully this should take care of your problems! Good luck.

Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


Page 3 of 4 • 1, 2, 3, 4
Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 3 of 4
Permissions in this forum:
You cannot reply to topics in this forum